JustAnswerReviews 21,240

Anupriya was patient, helpful and very patient, answering all my questions on several devices. {PC computer & my printer] I would highly recommend her. I felt confident with having her controll my computer to help with my issues.

Kevin walked me thru getting my renewal paid on time. I am 80 years old and cannot stand in line at a DMV. Thank you so much Kevin.

Have a gooey substance dripping from my awning onto side of RV. RV tech was aware of the situation, the particular years affected, and the awning manufacturer involved. Unfortunately, there's current no known recall or warranty fix. The RV tech had had good knowledge, and personal experience with the problem. He gave me enough info regarding the manufacture that I have other avenues to pursue.

It was a good experience. They asked and answered questions and by the end of our 'conversation' they provided me with someone that can repair my John Deere riding mower. I'm in a remote area so the help provided was essential for me.

When my line switched over from previous provider, I had no dial tone or service. This was critical because my security service was connected to the line. I was connected immediately and troubleshooting was less than 10 minutes. Very impressive service.

I was horrified when I caught my 2-year-old Shih Tzu, Mylie happily munching on a mini Snickers bar—wrapper and all. I was halfway through bundling her up for an emergency trip to the vet when I remembered this site and decided to give it a try. I'm so glad I did! Dr. Nikko called me right away, asked all the right questions, and reassured me that my pup hadn't eaten enough chocolate to cause serious harm. She had an upset stomach for a day, as Dr. NIKKO predicted but she's back to her mischievous self now. This service saved me half a day off work and probably a couple hundred dollars in vet bills. Thank you!

I lost my Medicare card. Aljon Lovelace gave me step by step instructions on how to obtain a new one. He let me check to make sure I understood what he was telling me. He left me feeling encouraged about getting the info I need.

Have used JustanAnswer twice and found they were right on and quick with much needed information. Would use them again in the future.

I didn't know where to begin, Mark gave me the prices for online. I stated I'm not familar with that asked him for physical places and he gave me links. Much impressed

I was a little freaked out because it's just before Thanksgiving and the dishwasher breaks. But the way that the repair call was handled was very professional and quickly done.

The technician was very patient with me, he was having to repeat some things several times. I am grateful for his expertise and patience.

I was first told that I would get a call from an IT expert in 5 minutes. I paid a $5 feel. I waited an hour and got a technician through Chat instead. Mac Williams gave me a lot of information which was well worth the fee, which turned out to be $45 dollars

I was concerned my dog had eaten a daffodil bulb. I had no idea they were toxic to dogs until I looked it up. I described her symptoms and behavior to the vet assistant and she connected me with Dr. Culpepper. She asked some more questions and educated me a bit more about daffodil toxicity. We agreed that I could afford to wait a bit before taking my dog in to see a vet and she told me what to watch for in terms of a worsening condition which would need immediate care. I'm happy to report my dog is back to her old self today and has resumed acting. Crisis passed. I'm so grateful for the advice I received!

Dino was extremely polite and professional. Had me try a couple of different things to verify the source of the problem. Once we identified the cause, he provided best information on where to buy replacement par at reasonable price.

I got precise and detailed information that I needed. Now I'm going to work and put every all the advice that was given to me to work. Thank you very much for everything expecting to the young man to help me.

This was a great experience, even though it wasn't what I was expecting. I thought my cat would need to be on camera to determine what's going on with her eye. The vet asked specific questions and was able to give me the info I needed in a very short period of time. This saved me the expense (and time!) of going to the local veterinarian, and I received help much more quickly this way. LBarnes was thorough and attentive to all my questions.

Performed a factory rest on thermostat and system is only blowing out cold air. Andre called me and walked me thru changing outdoor equipment from HP1 to GA1

I messaged, paid $5, was connected to an expert. Told them what happened. She asked a few questions to gather symptoms. Suggested solutions and answered my questions throughly of what to look for in the next few hrs. She was very kind, and personable. Not like just searching for an answer I could have gotten for free on Google anyway. The peace of mind I received was worth every bit of $5

I came to my house to fix my dryer. It was squeaking very loud. He only changed the belt. It was still squeaking. He insisted it was the motor just answer. Said it wasn't the motor. Just answer advise me to change all the rollers. I had him come back and do that and it works great.