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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Thank you. I've ordered from you before, loved everything about it. I didn't realize you are a conglomerate of a bunch of different companies.
My experience was great except s&s list two rebuild kits for my oil pump one cast one billet mine is cast but that kit had wrong shaft seal had to order one for billet pump now every thing is fine
Had a damaged package that had no parts left in the bag. Tried to contact them and emails bounce
Pictures of the packaging would help eliminate returns of wrong parts
Tires come in brand new. Good pricing. The packaging was sloppy but overall it's a good buy.
I saw the product, I clicked on the add to cart button then the check out now button. Paid.
A few days later it came in the mail.
I would rather shop in person than online. But my past experience with JP Cycles has been good
I really liked the wide variety of motorcycle accessories & the fact that I found exactly what I was looking for. The shipping was fast & I was happy with the products I received, motorcycle fairing pouch & long sleeve button snap flannel shirt.
I will most definitely purchase further goods from this company in the future when I can find the products I need.
Second time I ordered from J&P Cycles… I received an extra part and was missing 1 item out of many parts included in the order. Gave them a call and they made it right asap and also said to keep the extra part and pass it on to someone that may need it.
Thanks J&P for being awesome!
Excellent product, speedy delivery. I will make future purchases.
I was having trouble finding the right clutch cable for my bike until I found J&R Cycles. They guaranteed fitness and arrived the cable arrived in 3 days.
Just gotta say man the shipping was super fast and the box showed up in perfect shape very happy thanks J&P Cycles
Ordered the Drag Specialties VR. Received timely and installed myself. Problem solved.
Fast and easy, simple to order.
Positive previous experience.
Nice stainless steel brake lines. Good price. Company I trust.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We apologize if your shopping experience was less than stellar. We would appreciate the opportunity to resolve the issue. Please take a moment to reach out to us directly to discuss the matter either by emailing us at [email protected]. You can also utilize our live chat feature or call us at 800-318-4823. Once again, we appreciate your feedback and we look forward to doing business with you in the future. Thank you for choosing J&P Cycles and have a great day on two wheels! As always, ride safe.