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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,886
quality
23,739
This company responds to reviews on average within 5 days

Instant Feedback

73,687 reviews

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New York
1 review
0 helpful votes
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Good price, good service
November 12, 2023

Easy to make sure you get the correct parts for your application

Date of experience: November 12, 2023
Montana
1 review
0 helpful votes
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Not to shabby
November 12, 2023

It's parts for your bike. Some things that have options to choose, you can't choose. For example. The Baker OD6 builders kit. From baker you get to choose the finish and the shift pattern. Here you get what they got

Date of experience: November 12, 2023
Wisconsin
1 review
0 helpful votes
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Very good thank you
November 11, 2023

Very nice and very nice very nice very nice very beautiful and very nice

Date of experience: November 11, 2023
Colorado
1 review
0 helpful votes
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Ordered the tires and then paid attention to the shipping information, they were early by three days. I will using them more often.

Date of experience: November 10, 2023
Arizona
1 review
0 helpful votes
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Exactly what I needed.
November 10, 2023

The chrome oil tank I purchased shipped in a timely manner. Fit & finish was perfect. Chrome looked good perfect. Welds looked perfect.

Date of experience: November 10, 2023
Maryland
3 reviews
0 helpful votes
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Unsure
November 10, 2023

Not sure it will fit. I was expecting quick disconnect.

Date of experience: November 10, 2023
New Jersey
1 review
0 helpful votes
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Not to good with the computer a catalog would work great! I need it help to place my order..

Date of experience: November 9, 2023
Indiana
1 review
0 helpful votes
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Biltwell high tracker bars
November 10, 2023

Bars are awesome. Wasn't to thrilled when the box showed up and part of the bars were sticking out of the box. Luckily they weren't messed up

Date of experience: November 9, 2023
Ohio
1 review
0 helpful votes
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Good parts fair price
November 8, 2023

Starter fit and works great fast shipping good customer service

Date of experience: November 8, 2023
Georgia
3 reviews
0 helpful votes
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Air filter
November 8, 2023

Fast delivery easy installation and good price. Thanks

Date of experience: November 8, 2023
New Jersey
2 reviews
0 helpful votes
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Battery tender
November 8, 2023

Purchased with discount from JP. Thanks for that. Item arrived quickly and packed nicely.

Date of experience: November 8, 2023
Virginia
1 review
0 helpful votes
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Everything went smoothly great seller would deal with again

Date of experience: November 8, 2023
Colorado
1 review
0 helpful votes
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Shipping sucks
November 7, 2023

You guys shipping sucks. You want me to pay for two day shipping. Products still dont get to me in two days! Do better jp cycles or dennis kirk will be getting my business!

Date of experience: November 7, 2023
Kimberly E. — J&P Cycles Rep
over a year old

We see that you opted for free shipping and not expedited. If an item shows a lead time to ship please be advised Choosing expedited will not eliminate the lead time. Lead times are estimated time before we will be able to ship the item. I hope this helps clear up any confusion.

Colorado
1 review
0 helpful votes
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Dixxon flannel shirt
November 7, 2023

Happy with product and how fast it was delivered. Have shopped with J&P cycles before and that's why I will continue using them.

Date of experience: November 6, 2023
Ohio
1 review
0 helpful votes
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Metzler me888 marathon tires
November 6, 2023

I ordered the metzler to replace a worn out set of metzler they went ******* miles I really like these tires they handle and corner well and out last anything else I've tired. The order was a little weird everything ( tubes, rim liners, blanching beads) were all to ship in 24 hours and the tire in 2-4 days. The tires showed in 2 days and everything else took 4-6 days to dribble in came from all over the country but I received everything I ordered the tires are on the bike and I'm riding again so everything is good in my universe.

Date of experience: November 6, 2023
Florida
1 review
0 helpful votes
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Simpson Ghost Bandit Helmet
November 6, 2023

Great experience. Awesome product. Would definitely recommend and buy again.

Date of experience: November 6, 2023
Washington
1 review
0 helpful votes
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Dependable
November 5, 2023

Thank you for your availability of products...
Always available if I had questions or concerns about products...

Date of experience: November 5, 2023
Colorado
1 review
0 helpful votes
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Very easy shopping
November 5, 2023

I received exactly what I ordered, fast shipping and easy to choose the correct part.

Date of experience: November 5, 2023
Kansas
1 review
0 helpful votes
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Great way to get the parts you need.
November 5, 2023

Every part I've bought from them so far has always been in great condition. Their delivery services are great for if you're in a rush to fix something.

Date of experience: November 5, 2023
Alabama
3 reviews
0 helpful votes
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New windshield
November 5, 2023

J&P had exactly what I was looking for and they had the right price. The reply to my order was quick and correct. My order arrived just when expected.

Date of experience: November 4, 2023