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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Someone was really thinking when they designed this product!
Quick and easy purchase. My order was delivered sooner than expected and packaged well.
If a person buys a product, please do not send them a used defective part. Makes no sense, especially in the motorcycle community when we belong to clubs. We will talk, about bike parts, where to buy or not to buy.
Parts arrived quickly. Had everything included to install with a little help from U-tube.
Was a good experience. I would deal with them again
Perfect fit as always! Always reliable, best prices, shipping is fast and friendly.
Never was able to enter my 15% off after getting a code JP7FT P 23
Wide assortment, it has one flaw: when returning to the basic menu, sometimes the data is lost and everything has to be written again
Great selection of parts and apparel, long standing reputation for great service
Once I found these people I knew I found a gem. Anytime I have questions about products or ask for help finding something they are there to help me. They do not mind answering any question I have. I will continue to order from them in the future.
Great price for my tire and shipped fast. I'm completely satisfied with the experience and will definitely buy from them again.
I ordered it as a backup Incase I need it at a later date, we will see how it does at the time of use.
Excellent communication from order confirmation to delivery and tracking information.
Nice to get free shipping in the US! I'm in Canada but have a shipping address in ND. Efficient service! Thanks guys.
Easy & quick purchase. Great place to do business with when you need bike parts.
Very well pleased with the help in what I was looking for. And helping and showing me different options they were very helpful and nice and made me fill comfortably with their help. Thank You!
I had a very hard time getting through to the local store here in Michigan and I blamed it on customer service. It turns out that it was the crappy phone company that was to blame. J&P cycles customer service is and always has been great.
We’re sorry to hear your shopping experience wasn’t superb. We take your feedback seriously and will work on this in the future. If you want to get in touch directly with a member of our team Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] and share details with us regarding this experience we will be glad to look into this.
Good and quick it was very easy to order, have been buying parts for a few years, always satisfied
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are very sorry to hear that your order arrived with defective parts. Please allow us to make things right. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected] and one of our team members will assist you.