Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,886
quality
23,754
This company responds to reviews on average within 5 days

Instant Feedback

73,739 reviews

We monitor reviews for authenticity

Iowa
1 review
0 helpful votes
Follow STEPHANIE Q.
Unfollow STEPHANIE Q.
Share Review
Report Review

Always satisfied
November 25, 2023

Exactly what we were looking for. Thank you
Item for a motorcycle

Date of experience: November 25, 2023
Texas
1 review
0 helpful votes
Follow James A.
Unfollow James A.
Share Review
Report Review

Seat
November 25, 2023

It was ok with the exception that I was under the impression that I was getting a 10 percent discount. I ordered the seat anyway and it arrived without any hiccups. In the future I will make sure I get the discount when offered or I will not continue with the purchase.

Date of experience: November 24, 2023
Ohio
1 review
0 helpful votes
Follow Anita S.
Unfollow Anita S.
Share Review
Report Review

Great selection, fast shipping
November 25, 2023

Love the web site. Easy to search for items.thank you

Date of experience: November 24, 2023
Georgia
1 review
0 helpful votes
Follow Robert U.
Unfollow Robert U.
Share Review
Report Review

New Shifter Pegs
November 25, 2023
Updated review

Fast and easy to find what you are looking for. The processing was quick. The shipping was slow due to a third party warehouse shipping through snail mail. The pegs look great on the bike.

Date of experience: November 24, 2023

Quick & and in stock
October 25, 2023
Previous review

Quick & and in stock

Date of experience: October 25, 2023
Florida
1 review
0 helpful votes
Follow Zachary K.
Unfollow Zachary K.
Share Review
Report Review

Very good. I will be a return customer and I will recommend the website to my friends.

Date of experience: November 24, 2023
Missouri
1 review
0 helpful votes
Follow Marion H.
Unfollow Marion H.
Share Review
Report Review

Internet order
November 24, 2023
Updated review

Everything went smoothly Im very cautious about ordering from Internet

Date of experience: November 24, 2023

Great service
November 10, 2023
Previous review

Great service

Date of experience: November 9, 2023
Illinois
1 review
0 helpful votes
Follow Craig G.
Unfollow Craig G.
Share Review
Report Review

Great
November 24, 2023

5 stars says it all. There is no need to say anything else

Date of experience: November 24, 2023
South Carolina
1 review
0 helpful votes
Follow RAYMOND T.
Unfollow RAYMOND T.
Share Review
Report Review

Great experience all around!
November 24, 2023

Great deal and customer service was great when I had questions.

Date of experience: November 23, 2023
Oregon
1 review
0 helpful votes
Follow Clayton U.
Unfollow Clayton U.
Share Review
Report Review

Parts package
November 23, 2023

The box showed up making lots of noise when you moved it. The parts packaging was open and all the brackets, nuts and bolts were loose in the box. The heat shield for the 2 into 1 section took a beating. It was wrapped but still has a minor nick from the parts flying around loose.

Date of experience: November 23, 2023
Michigan
1 review
0 helpful votes
Follow Joel V.
Unfollow Joel V.
Share Review
Report Review

Overall experience
November 23, 2023

Always been able to find what I need.
Haven't had any issues with products I've ordered

Date of experience: November 23, 2023
Idaho
1 review
0 helpful votes
Follow A X.
Unfollow A X.
Share Review
Report Review

Awesome service.
November 22, 2023

Will definitely recommend j&p cycles to all my fellow bikers here in hawaii

Date of experience: November 22, 2023
Texas
2 reviews
0 helpful votes
Follow Dennis F.
Unfollow Dennis F.
Share Review
Report Review

Excellent service
November 22, 2023

Aaron was great.he helped me with all my questions.

Date of experience: November 22, 2023
Michigan
2 reviews
0 helpful votes
Follow William P.
Unfollow William P.
Share Review
Report Review

Motorcycle accessories
November 22, 2023

Can't wait to receive my Fancy helmet Accessories!

Date of experience: November 22, 2023
Tennessee
1 review
0 helpful votes
Follow Robert S.
Unfollow Robert S.
Share Review
Report Review

A+
November 21, 2023

Great service as always. Will definitely buy from again.

Date of experience: November 21, 2023
Florida
1 review
0 helpful votes
Follow Rach R.
Unfollow Rach R.
Share Review
Report Review

Hogworkz Led Headlights
November 21, 2023

Love having the military discount, lights were super easy to change out and bright as hell. Very pleased

Date of experience: November 21, 2023
New York
1 review
0 helpful votes
Follow Nick G.
Unfollow Nick G.
Share Review
Report Review

Excellent product no complaints
November 21, 2023

Found exactly what I was looking for very easy to order

Date of experience: November 21, 2023
California
1 review
0 helpful votes
Follow Kathryn Z.
Unfollow Kathryn Z.
Share Review
Report Review

Rockin Vest
November 20, 2023

It was good, staff was very helpful and pleasant. Very accommodating. Overall experience with J & P Cycles was, item was also of very high quality. FedEx dropped the ball which was surprising.

Date of experience: November 20, 2023
Tennessee
1 review
0 helpful votes
Follow larry K.
Unfollow larry K.
Share Review
Report Review

Good
November 20, 2023

What can I say it was good////////////// do you want me write a book?

Date of experience: November 20, 2023
Alabama
1 review
0 helpful votes
Follow Robert J.
Unfollow Robert J.
Share Review
Report Review

Great service
November 20, 2023
Updated review

Have no problem with ordering riding pants they fit well.

Date of experience: November 19, 2023

Have no problem good
November 9, 2023
Previous review

Have no problem good

Date of experience: November 9, 2023
Ohio
1 review
0 helpful votes
Follow Lindsay N.
Unfollow Lindsay N.
Share Review
Report Review

Good products, bad packaging
November 20, 2023

I recently ordered two different orders. (Parts for a fuel tank valve rebuild/seals) both of these items are very small(palm of your hand). They were shipped in boxes that were almost as large as shoe box.

Date of experience: November 19, 2023