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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,887
quality
23,760
This company responds to reviews on average within 5 days

Instant Feedback

73,742 reviews

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California
2 reviews
0 helpful votes
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Great service great product.
November 30, 2023

Quick&easy
The chrome was better than expected, just when the doctor ordered and it arrived a day early.

Date of experience: November 30, 2023
Michigan
1 review
0 helpful votes
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Easy and quick
November 30, 2023

Easy to find what I was hoping to purchase, fair pricing comparable to other sites, and fast shipping

Date of experience: November 30, 2023
Florida
1 review
0 helpful votes
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J&P always has amazing inventory and fast & friendly customer service.

Date of experience: November 30, 2023
Florida
1 review
0 helpful votes
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As advertised
November 30, 2023

Easy, product was what I needed at the time, well price and quick delivery.

Date of experience: November 29, 2023
Illinois
3 reviews
0 helpful votes
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Great customer service
November 30, 2023
Updated review

I couldn't use the 10% off for signing up for emails but they emailed me back and gave me a $35 credit to use later. That's great customer service. Thank you. I haven't received item yet so I can't comment on it yet.

Date of experience: November 29, 2023

I couldn't use the 10% off for signing up for emails
December 22, 2023
Previous review

I couldn't use the 10% off for signing up for emails.

Date of experience: November 27, 2023
Texas
2 reviews
0 helpful votes
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Big selection and good pricing
November 29, 2023

Good selection of parts and easy to navigate the site.

Date of experience: November 29, 2023
Massachusetts
1 review
0 helpful votes
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Seat for 2008 Softail
November 29, 2023

Have to see how to install the seat, not the same mounting as original

Date of experience: November 29, 2023
California
1 review
0 helpful votes
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Need new exhaust system
November 29, 2023

I like the ability to search by make model and year. Makes it quick to find part that fit

Date of experience: November 29, 2023
Texas
1 review
0 helpful votes
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Battery cover for 2002 Dyna Low Rider
November 29, 2023

It took a lil longer than expected, but likely because of the holidays.

Date of experience: November 29, 2023
Canada
1 review
0 helpful votes
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Cobra Floorboards
November 29, 2023

Ordered the Corbra Floorboards for my Son for Christmas. Just got them on about 3 weeks ago. They are Heavy Duty - Look Great - Only took about 30 - 40 minutes to install. Highly recommend.👍

Date of experience: November 28, 2023
GB
1 review
0 helpful votes
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Great website and excellent prices!
November 28, 2023

Fantastic, ordered from the UK on a Sunday evening (BDL Belt DriveKit) Item delivered on the Friday! Can't fault that and the price was very good! Thanks

Date of experience: November 28, 2023
California
1 review
0 helpful votes
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I really like J&P Cycles!
November 28, 2023

Very, very satisfied! Everything I've ordered was shipped and delivered exactly like they said it would be. Great customer service too, they answered my questions and were very friendly. I recommend J&P Cycles to all my friends.

Date of experience: November 28, 2023
Texas
1 review
0 helpful votes
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Klockwerks Windshield 9 inch
November 28, 2023

Great products, easy to navigate through website. Fast, easy checkout.

Date of experience: November 28, 2023
Louisiana
1 review
0 helpful votes
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I ordered some parts for my motorcycle and received them in short order and I was very thankful

Date of experience: November 27, 2023
Colorado
2 reviews
0 helpful votes
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Christmas gift
November 28, 2023

The websight was easy to use for an 83 woman. The item shipped promptly. Packaged very good.

Date of experience: November 27, 2023
Minnesota
1 review
0 helpful votes
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It was great
November 27, 2023

Easy to use platform and availability of the product.

Date of experience: November 27, 2023
North Carolina
1 review
0 helpful votes
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Fast delivery
November 27, 2023

Easy, fast, and affordable! Great overall experience.

Date of experience: November 27, 2023
Ohio
1 review
0 helpful votes
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Good products but bad packaging
November 27, 2023

The parts I ordered were just rolling around in the box with no packing material.

Date of experience: November 27, 2023
Ohio
1 review
0 helpful votes
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Tire Order- Easy Peasy
November 27, 2023

Easy to order and was able to have delivered direct to my mechanic instead of having to transport it there myself.

Date of experience: November 26, 2023
Utah
1 review
0 helpful votes
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Bout a Simpson bandit helmet and it came with a clear visor and picture of the helmet I ordered had a blueish purple visor

Date of experience: November 26, 2023