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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,883
quality
23,710
This company responds to reviews on average within 5 days

Instant Feedback

73,609 reviews

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Texas
2 reviews
0 helpful votes
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Brake lines
October 25, 2023

Nice stainless steel brake lines. Good price. Company I trust.

Date of experience: October 24, 2023
Alabama
1 review
0 helpful votes
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Nice selection
October 24, 2023

I ordered what I needed and happy with it. Price was great and shipping was super fast

Date of experience: October 24, 2023
North Carolina
3 reviews
0 helpful votes
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Competitive pricing and free shipping
October 24, 2023

Price plus shipping got me interested and I'm very satisfied with the service also the website is easy to navigate. This will be my go-to for tires!

Date of experience: October 24, 2023
Florida
1 review
0 helpful votes
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.
October 24, 2023

………………………………………………………………………………………………………………………………..

Date of experience: October 24, 2023
Florida
2 reviews
0 helpful votes
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Saddlemen Seat for 2023 FXST
October 24, 2023

I love this seat! It keeps me from sliding around and fits the bike like a glove. It also covers the frame near the tank, which makes me happy. Just a note, although the seat is narrower than the stock seat, it will raise you up about an inch. Also, the seat shipped the next day and I had it in my possession within 3 days.

Date of experience: October 24, 2023
Alabama
1 review
0 helpful votes
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AAA+++
October 23, 2023

Excellent customer support. Friendly and informative customer service. Fast shipping. Highly recommend

Date of experience: October 23, 2023
Washington
1 review
0 helpful votes
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Ironhead parts
October 23, 2023

Parts worked well and the fit was good. J&P comes through again!

Date of experience: October 22, 2023
Missouri
1 review
0 helpful votes
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Pleasure as always
October 22, 2023

A+ a pleasure to do business with, hassle free experience

Date of experience: October 22, 2023
Texas
1 review
0 helpful votes
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Dependable
October 22, 2023

Get all of my parts from J&P, always the right part and get it quickly.

Date of experience: October 22, 2023
Florida
2 reviews
0 helpful votes
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Petite biker
October 22, 2023

Helmet fit great true to size guide on line. Looks great and good quality.

Date of experience: October 22, 2023
Florida
1 review
0 helpful votes
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Fresh tires
October 22, 2023

Good overall customer service fast delivery great follow up and tracking info.

Date of experience: October 22, 2023
Alabama
1 review
0 helpful votes
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AT-200 Dynojet Autotune
October 22, 2023

They were very helpful and helped out tremendously with the discount they gave me I'd recommend J&P Cycles to anyone

Date of experience: October 22, 2023
Georgia
1 review
0 helpful votes
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Great service provided
October 22, 2023

I received my order in a timely manner, with no hassle or confusion

Date of experience: October 21, 2023
California
1 review
0 helpful votes
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Excellent
October 21, 2023

Awesome service. Taking care of my riding needs. Website is easy to browse and provides various options for each product I happen to be looking to buy.

Date of experience: October 21, 2023
Oregon
1 review
0 helpful votes
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Arthritis SUCKS
October 21, 2023
Updated review

Find a way have been waiting quite sometime for these shirts so I got 2.

Date of experience: October 21, 2023

NA
September 8, 2023
Previous review

Always excellent $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$

Date of experience: September 1, 2023
New Jersey
2 reviews
0 helpful votes
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Competitive pricing,good description
October 21, 2023

Easy to find,good description and details of the heated grips ease of checkout

Date of experience: October 21, 2023
Texas
2 reviews
0 helpful votes
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Fast and convenient!
October 21, 2023

Great… it was my first purchase as a new bike owner! I was a little disappointed to see that I have to pay for the shipping of a return after spending $1600 though.

Date of experience: October 20, 2023
Florida
1 review
0 helpful votes
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Great service
October 21, 2023

Shipping and product was quick and nice quality, understand my part was universal wish more measurements and detail about products were there, but other than that experience was great

Date of experience: October 20, 2023
Missouri
1 review
0 helpful votes
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Get what you want!
October 20, 2023

Everytime I look for the parts I need, I find them. The parts always show up, and work properly.

Date of experience: October 20, 2023
Virginia
3 reviews
1 helpful vote
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Buyer Beware
October 27, 2023
Updated review

I will never buy from J&P Cycles again.
Especially anything electric, YOU WONT get a refund if it's defective.

Date of experience: October 20, 2023

BUYER BEWARE
July 19, 2023
Previous review

Be careful about buying from this company. Depending on what your buying you may not be able to get a refund. Bought a LED headlight for my softail and it kept blowing the headlight fuse.tried to return it but they wanted to refer me to the manufacturer. What a scam. This is the way shady companies that don't want to stand behind their products do there customers. Now I'm stuck with a $200 light that is no good to me.

Date of experience: July 19, 2023