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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Oct 5,2023 I ordered a S&S intake manifold. The following week I called they had received it from Lemans warehouse yet. Next it had to shipped Las Vegas warehouse than to me when called again since being shipped to a PO box. October 13,2023 I called again. They received in their warehouse. It would in 2 business days. Called again Monday 16. Could not ship date. No Email response today. Will call tomorrow again. Paid $381.00,will it ship or will have ask for a refund? Bike has been down since October 1,2023
What started as a search for some simple top end parts replacement ended up with the S&S power pack kit with gear drive. Figured if I'm going to do it, might as well do it right!
Everything so far has been very easy to assemble for a rookie! (Which I am)!
Directions are very clear. Their videos are extremely detailed and helped a great deal!
Needed a replacement dip stick, the one I had that came with the bike came unglued
Very please with the experience. Did not have any issues at all.
Great stuff always fast delivery and great prices always there to help when I call even to walk me through when I'm having trouble putting a part on my Harley heritage always recommend J&P
Like the fitment guide. Fit as expected. Grips best applied with a good grip adhesive.
Great customer service great prices and fast shipping.
I miss the paper catalog, not a big fan of the website
Received great customer service when inquiring about missing shipments; and an easy return of several products
Ordered tires on a Sunday night, had them in my possession on Wed. It was fast shipping, and well taken care of
Awesome service and shipping. Product was as described
Always happy with J&P Cycles! Took a little longer to arrive this time than previous orders, and the flat large cardboard envelope that it arrived in had been bent somewhat during shipping, which got me nervous when I first saw it but all was good, it seems to have suffered no mutilation so I was pleased. I still have my starter motor job to do to see if this gasket is going to work out well and not leak but I have complete confidence that it will be fine...
Their prices were good and they sell quality products on their site. The shipping and communication from order to delivery and even follow up were great!
Easy to order easy to order. Fast shipping. Good price
Website laid out very well. Easy to browse what I'm looking for.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for reaching out to us, John. We appreciate you taking the time to write in. Hearing from customers directly helps us determine where we need to improve. We are looking into your specific issue. We greatly appreciate your feedback regarding your experience. Feel free to let us know if we can be of any other assistance. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]