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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,589
This company responds to reviews on average within 5 days

Instant Feedback

73,194 reviews

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Alabama
1 review
0 helpful votes
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The right part
March 2, 2024

I really like the fact that they are able to tell me if the part that I am ordering will fit my bike I am satisfied with their service.

Date of experience: March 1, 2024
Canada
1 review
0 helpful votes
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Service was great
March 2, 2024

I received the part I ordered in great time.It was exactly what I was looking for

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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Problems navigating web site, password retrieval. Plus product I received was not what I excepted. However I can still us it.

Date of experience: March 1, 2024
North Carolina
1 review
0 helpful votes
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Shipped quickly unlike other vendors who won't disclose backorders until you inquire 3 or 4 days later

Date of experience: March 1, 2024
Florida
2 reviews
0 helpful votes
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Easy to navigate website and everything I was looking for was in stock and shipped quickly.

Date of experience: March 1, 2024
Virginia
1 review
0 helpful votes
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Good as always
March 1, 2024

Great for finding the tires but little help for the tubes

Date of experience: March 1, 2024
Colorado
1 review
0 helpful votes
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The arlen ness stage 2 air filter assembly i purchased had a smashed filter element, the kuryakin grips i purchased had a dried up tube of glue! I paid a premium price for not so premium parts! Not happy with my experience!

Date of experience: March 1, 2024
Connecticut
1 review
0 helpful votes
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Best service fast delivery
March 1, 2024

Fast clean transaction the way i like it cant really say any more then that. Thanks

Date of experience: March 1, 2024
Florida
2 reviews
0 helpful votes
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Shop at J&P f**k HD!.
March 1, 2024

The business n products are great n will continue to shop at J&P. Customers service need more improvement

Date of experience: March 1, 2024
Ohio
1 review
0 helpful votes
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Love Shopping with you guys! Best place to get all my Harley Davidson parts and accessories.

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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The ordering process was streamlined, facilitating my selection of desired items, and delivery was promptly executed.

Date of experience: March 1, 2024
New Mexico
1 review
0 helpful votes
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Orders
March 1, 2024

I've ordered parts for years, Quick service, no problems.

Date of experience: March 1, 2024
Texas
3 reviews
0 helpful votes
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The product was perfect
March 1, 2024

Have always had great experiences with services and products

Date of experience: March 1, 2024
Italy
1 review
0 helpful votes
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I had purchased from J&P Cycles an item otherwise not possible to find in Italy where I live. The purchasing from J&P Cycles website was as straightforward as it can be, the communication with them was very effective, the shipment a blast. I am grateful to the J&P Cycles Team for the excellent service they provide.

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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Harley Davidson
March 1, 2024

Satisfied stop Stop with the questions it's over. I bought it don't need to be answering any more questions

Date of experience: March 1, 2024
Ohio
1 review
0 helpful votes
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Satisfied
March 1, 2024

They are a great company and are very knowledgeable

Date of experience: March 1, 2024
Oregon
2 reviews
0 helpful votes
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Awesome company and products
March 1, 2024

J&P Cycles is great to deal with... good selection of products, fast shipping, and excellent customer service. This is one of my go-to dealers for motorcycle parts and accessories.

Date of experience: February 29, 2024
Texas
1 review
0 helpful votes
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Ez monyun
March 1, 2024

Easy to find what you need and shipping is quick 10/10 we <3 J&P cycles.

Date of experience: February 29, 2024
Arizona
2 reviews
0 helpful votes
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Front Tire and Inner Tube
March 11, 2024

Received tire before inner tube which was delayed. Returned inner tube.

Date of experience: February 29, 2024
California
2 reviews
0 helpful votes
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Great
March 1, 2024

Excellent work, my order came in 2 shipments I had to contact customer service to make sure the second order was coming but it was on its way.

Date of experience: February 29, 2024