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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,851
quality
23,404
This company responds to reviews on average within 5 days

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72,616 reviews

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Italy
1 review
0 helpful votes
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I had purchased from J&P Cycles an item otherwise not possible to find in Italy where I live. The purchasing from J&P Cycles website was as straightforward as it can be, the communication with them was very effective, the shipment a blast. I am grateful to the J&P Cycles Team for the excellent service they provide.

Date of experience: March 1, 2024
Texas
1 review
0 helpful votes
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Harley Davidson
March 1, 2024

Satisfied stop Stop with the questions it's over. I bought it don't need to be answering any more questions

Date of experience: March 1, 2024
Ohio
1 review
0 helpful votes
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Satisfied
March 1, 2024

They are a great company and are very knowledgeable

Date of experience: March 1, 2024
Oregon
2 reviews
0 helpful votes
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Awesome company and products
March 1, 2024

J&P Cycles is great to deal with... good selection of products, fast shipping, and excellent customer service. This is one of my go-to dealers for motorcycle parts and accessories.

Date of experience: February 29, 2024
Texas
1 review
0 helpful votes
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Ez monyun
March 1, 2024

Easy to find what you need and shipping is quick 10/10 we <3 J&P cycles.

Date of experience: February 29, 2024
Arizona
2 reviews
0 helpful votes
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Front Tire and Inner Tube
March 11, 2024

Received tire before inner tube which was delayed. Returned inner tube.

Date of experience: February 29, 2024
California
2 reviews
0 helpful votes
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Great
March 1, 2024

Excellent work, my order came in 2 shipments I had to contact customer service to make sure the second order was coming but it was on its way.

Date of experience: February 29, 2024
Kansas
1 review
0 helpful votes
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Great parts I ordered 👍 😀
February 29, 2024

Have everything I needed great web site.can't wait to work on my bike... thanks again

Date of experience: February 29, 2024
Indiana
1 review
0 helpful votes
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Tube sizes
February 29, 2024
Updated review

I just wish there was a better way to figure out the tube size for motorcycles. I looked for about a day and a half before I ordered the ones I got.

Date of experience: February 29, 2024

It was easythe information given helped a lot
February 19, 2024
Previous review

It was easythe information given helped a lot.

Date of experience: February 19, 2024
Kansas
1 review
0 helpful votes
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Web order.
February 29, 2024

Was a web order. Part got delivered safe and sound. No problems noted. Part was what I ordered. Can't go wrong with J&P.

Date of experience: February 29, 2024
New Zealand
1 review
0 helpful votes
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Amazing as always
February 29, 2024

Such brilliant service from the team at JP as always, love the open box discounts and the product is always complete and as perfect as you would expect.

Date of experience: February 29, 2024
Ohio
1 review
0 helpful votes
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Affordable
February 29, 2024

Parts came as described in new condition.I don't know what else you want me to say.

Date of experience: February 29, 2024
Arkansas
2 reviews
0 helpful votes
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Always a great product
February 29, 2024

Order came in fast and in great package...product fit perfectly

Date of experience: February 29, 2024
Colorado
3 reviews
0 helpful votes
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Parts I need at the price I want
February 29, 2024
Updated review

Found what I needed and for a good price. Parts for older bikes are getting harder to find. Thanks!

Date of experience: February 29, 2024

What i needed at a great price
October 19, 2023
Previous review

What i needed at a great price

Date of experience: October 18, 2023
Ohio
1 review
0 helpful votes
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It was fine.
February 29, 2024

N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A

Date of experience: February 29, 2024
Finland
1 review
0 helpful votes
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CompCams lifters for Harley M8
February 29, 2024

I ordered 4 lifters DS1007 and one of them was too big in diameter, so it could not be installed. The product code was the same in all packages so the mistake was at CompCams. Had to order a new one, which is the right size finally. Unnecessary time, cost and effort spent to get it right.

Date of experience: February 29, 2024
Pennsylvania
1 review
0 helpful votes
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Parts were good on time like it
February 29, 2024

Know what your buying all will b good! Very satisfied with product

Date of experience: February 29, 2024
Florida
1 review
0 helpful votes
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A satisfied customer
February 29, 2024

I was pleased with the product, customer service and timeliness.

Date of experience: February 29, 2024
Alabama
1 review
0 helpful votes
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Good company
February 29, 2024

The package came damaged with no part inside. Customer service quickly shipped a replacement

Date of experience: February 29, 2024
Florida
3 reviews
0 helpful votes
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Always better talking to a human
February 29, 2024

Loved Agent Bonnie- Dislike ChatBot
Additionally, I needed to order gasket because the 1 I received in my top end kit was incorrect. ( bolt holes larger to accommodate multiple applications produced an oil leak after assembly). I needed Bonnie because I Still have a Print Catalog and item #'s are completely different from the online #'s for the same item. She was able to verify the item I needed.

Date of experience: February 29, 2024