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From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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Parts did not fit my cycle as stated on your site was not worth the postage to send back
Straight forward - great price. Was able to buy what I wanted and items where in stock.
Second purchase from J&P Cycles. Fast and easy shopping experience which contains all the information I need to ensure I'm getting the exact product I need. Awesome product and great addition to my 2022 Indian Challenger Limited.
Took 2 weeks to get both packages, but I got them. Free shipping look good.
Fast shipping good price and product was exactly as described.
I really like the fact that they are able to tell me if the part that I am ordering will fit my bike I am satisfied with their service.
I received the part I ordered in great time.It was exactly what I was looking for
Problems navigating web site, password retrieval. Plus product I received was not what I excepted. However I can still us it.
Shipped quickly unlike other vendors who won't disclose backorders until you inquire 3 or 4 days later
Easy to navigate website and everything I was looking for was in stock and shipped quickly.
The arlen ness stage 2 air filter assembly i purchased had a smashed filter element, the kuryakin grips i purchased had a dried up tube of glue! I paid a premium price for not so premium parts! Not happy with my experience!
Fast clean transaction the way i like it cant really say any more then that. Thanks
The business n products are great n will continue to shop at J&P. Customers service need more improvement
Love Shopping with you guys! Best place to get all my Harley Davidson parts and accessories.
The ordering process was streamlined, facilitating my selection of desired items, and delivery was promptly executed.
Have always had great experiences with services and products
I had purchased from J&P Cycles an item otherwise not possible to find in Italy where I live. The purchasing from J&P Cycles website was as straightforward as it can be, the communication with them was very effective, the shipment a blast. I am grateful to the J&P Cycles Team for the excellent service they provide.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members