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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,540
This company responds to reviews on average within 5 days

Instant Feedback

73,059 reviews

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Indiana
1 review
0 helpful votes
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Oil change in a box was a success
March 7, 2024

JP Cycle is my go to for parts, accessories, and service items! Always has been!

Date of experience: March 7, 2024
Ohio
1 review
0 helpful votes
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Missing the little hex bolt for the odi grips I ordered

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Fast shipping
March 7, 2024

Ease of use on website, fast shipping, products arrived as described.

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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Great job!
March 7, 2024

Item was delivered when expected and was correct. Packaged securely to prevent damage during delivery!

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Regulator
March 7, 2024

Fast shipping, good service. Everything worked as advertised.

Date of experience: March 7, 2024
Nevada
2 reviews
0 helpful votes
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POW Mud Flaps
March 7, 2024

Wanted a set of Mud Flaps for my 2016 Harley Triglide that wouldn't break the bank. JP Cycles had the exact product that I want with a reasonable price. Delivery time was outstanding.

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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Tank I ordered was only protected by a thin piece of cardboard obviously been miss handled many times box was torn up. Fuel tank was dented went through the procedure box it up sent it back today.

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Wrong size glove that I ordered.
March 7, 2024

Sent the gloves back. You received them and issued a credit for about half the money. Waiting for an explanation so Incan place another order in for the correct size (L) or I will just go somewhere else to buy it.

Date of experience: March 7, 2024
Ohio
1 review
0 helpful votes
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This is the second time that i have been in this store, when i go to Tennessee i make sure that i stop in to see what they have.

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
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Harley replacement windshield
March 7, 2024

Ordered a new windshield for my 2001 Electra Glide. Fit Perfectly 😁

Date of experience: March 7, 2024
District of Columbia
1 review
0 helpful votes
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LED Equalizer
March 7, 2024

The Badlands Load Equalizer is EXACTLY what I needed after upgrading the lighting on my 97 Sporty. Looks great and works as it should. Love it!

Date of experience: March 7, 2024
New York
1 review
0 helpful votes
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Great service and delivery!
March 7, 2024

All my orders are in a very timely manner, and exactly what I ordered. Products are packaged very well and nothing is broke.

Date of experience: March 7, 2024
Kenya
1 review
0 helpful votes
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Website and ordering was easy and user friendly. Items arrived sooner than expected. We are crushing in the wind again.

Date of experience: March 7, 2024
Alabama
1 review
0 helpful votes
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Great
March 7, 2024

It was quick and easy. I look forward to buying from you again

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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Awesome overall
March 7, 2024

Item was shipped quick,properly,undamaged, and was exactly as described. Will be using these guys again for sure

Date of experience: March 7, 2024
Tennessee
1 review
0 helpful votes
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So far so good
March 7, 2024

Size measurements of shirt is what I was expecting based on size guide. Haven't worn yet on the bike but material is what I expected for a tech shirt.

Date of experience: March 7, 2024
Florida
1 review
0 helpful votes
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Shocks
March 7, 2024

It was very easy to order. It was delivered on time. And the overall experience with jp cycles has been great like always.

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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Great quality
March 7, 2024

The battery was a direct replacement of the original one.

Date of experience: March 7, 2024
Iowa
1 review
0 helpful votes
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Nice lights for my lowers
March 7, 2024

I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.

Date of experience: March 7, 2024
New Jersey
1 review
0 helpful votes
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Always there when you need them
March 7, 2024

My bike is old and the moco doesn't stock most of my parts. I only use quality parts to keep my ride running hassle free. J&P have always had what I needed. Their selection and delivery are excellent. I'm very pleased and will continue to do business with them.

Date of experience: March 7, 2024