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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,640
This company responds to reviews on average within 5 days

Instant Feedback

73,314 reviews

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New Jersey
1 review
0 helpful votes
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Satisfied
March 8, 2024

Ordering was easy. The item came early and was packaged securely.

Date of experience: March 7, 2024
Alabama
1 review
0 helpful votes
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Slow to ship and poor quality upon arrival.
March 18, 2024
Updated review

I realize JP can't control transport time, but it took 7 days from the day I placed my order to the day they shipped it. When the product arrived, the chrome was pitted and poor quality.
This is my first bad experience with JP generally very satisfied.

Date of experience: March 7, 2024

Easy transaction great price
February 22, 2024
Previous review

Easy transaction great price. JP has their shit together.

Date of experience: February 21, 2024
Florida
1 review
0 helpful votes
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Trask Vent Cover M8
March 17, 2024
Updated review

Easy to order! But the free shipping used UPS/USPS Sure Post and the package took 10 days to arrive - after sitting in the Memphis post office for 2 days!

Date of experience: March 7, 2024

Easy to order!
February 21, 2024
Previous review

Easy to order!

Date of experience: February 21, 2024
Massachusetts
2 reviews
0 helpful votes
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Nice set of pipes.
March 8, 2024

I love the way they look and of course the way they sound. I know what they sound like I can't wait to put them on.

Date of experience: March 7, 2024
New York
2 reviews
0 helpful votes
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I will never order online again. Cheap crap poor fit

Date of experience: March 7, 2024

So far so good
March 5, 2024
Previous review

So far so good. Now let's seal da deal

Date of experience: February 24, 2024
Colorado
2 reviews
0 helpful votes
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Chat personnel, up to date.
March 8, 2024

The personnel you have for chatting, to ask questions, was a big help. They gave me the correct answers very fast. They were making decisions, as though they were buying the parts for their bike. Thanks

Date of experience: March 7, 2024
Kansas
1 review
0 helpful votes
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9 inch deflector
March 7, 2024

This was best replacement for my 5 inch on my Suzuki c50 which had buffeting but this one is just over and it got to me in 2 days!

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Great company, with quality goods
March 7, 2024
Updated review

Good website and fast delivery. I think the pricing is reasonable.

Date of experience: March 7, 2024

Great company, easy website!
November 25, 2023
Previous review

Great company, easy website!

Date of experience: November 25, 2023

Great web site!
October 17, 2023
Previous review

Great web site!

Date of experience: October 17, 2023
Kansas
1 review
0 helpful votes
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Great
March 17, 2024
Updated review

I have made several purchases off the website and have always been pleased. The order usually shows up faster than what they say it will. The website is very user friendly and easy to navigate.

Date of experience: March 7, 2024

I love ordering from you guys, it's always quick and...
March 2, 2024
Previous review

I love ordering from you guys, it's always quick and easy.

Date of experience: March 2, 2024
Alabama
1 review
0 helpful votes
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Another satisfied customer
March 7, 2024

I have purchased from J&P Cycles several times, and always have received my order. No problems.

Date of experience: March 7, 2024
Texas
3 reviews
0 helpful votes
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Ereghdthet
March 7, 2024

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Date of experience: March 7, 2024
Oregon
1 review
0 helpful votes
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Ignition coil packs
March 7, 2024

No issues with purchasing and shipment. But no product info since not installed

Date of experience: March 7, 2024
South Dakota
1 review
0 helpful votes
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Exceptional
March 7, 2024

Sales people are excellent. No hassle that helped me find when I needed and what I wanted

Date of experience: March 7, 2024
Nevada
1 review
0 helpful votes
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Awesome
March 7, 2024

Good fast everything will fit we I hope lol thanks jp cycles

Date of experience: March 7, 2024
Indiana
1 review
0 helpful votes
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Handlebars
March 7, 2024
Updated review

The risers and handlebars worked out great. I love the look of them and the fit on my 2019 Heritage Softail Classic 114. Thank you so much!

Date of experience: March 7, 2024

Heritage Classic Passenger foot pegs
October 27, 2023
Previous review

The wrong part was initally sent. I called customer service and made things right 100%. It was a great experience from ordering to returning part.

Date of experience: October 27, 2023
Arizona
1 review
0 helpful votes
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Satisfaction
March 7, 2024

Part was in stock, fairly priced and delivered when it was promised.

Date of experience: March 7, 2024
South Carolina
2 reviews
0 helpful votes
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Halogen headlight
March 7, 2024

Part with readily available. Shipping was made immediately received in a matter of days. Excellent service

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Shipped fast, received packaged in good condition. Installs easy, bike specific with oem handgaurds. Works great for those longer hwy trips, relieves the hand.

Date of experience: March 7, 2024
New Jersey
1 review
0 helpful votes
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Spent a lot of money there...
March 7, 2024
Updated review

I bought thousands of dollars in parts. I think I deserve some shares in the company lol

Date of experience: March 7, 2024

It was good until I had to do this I just wanted to...
November 25, 2023
Previous review

It was good until I had to do this I just wanted to check out

Date of experience: November 25, 2023
Connecticut
1 review
0 helpful votes
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The right parts
March 7, 2024

I was looking for a replacement front wheel. While I was looking through the site seen the pop up to txt for help. They referred the wheel I needed. Fits the way they said. Direct bolt on just had to put my rotor on, & mount & balance the tire.

Date of experience: March 7, 2024