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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy great to order and got here quick was very good experience
I got my package as promised fast, everything I needed. Thank you so much!
When the local shops charge too much or don't have the right part in stock, I can always count on J&P to have it and get it too me quickly.
J&P Cycles has a wide selection of parts, great customer service, easy to navigate website, and fast shipping and delivery.
Easy to order, fast delivery and quick install. I will be ordering from your store in the future.
Bubbles and I could kinda see grinder marks in chrome
Very fast and on time very No eligible people very professional.
Just a all around great experience.
Delivery of my Arlen Ness mirrors were processed and delivered in a very timely manner. I think there needs to be better information on products, but this is not J&P issue in hole as many ate from the manufactures to the sales rep.
I didn't receive veteran discount. There were a lot helmets to choose from. Great array to choose from.
Very helpful staff. They helped me find the perfect accessories for my Harley.
Ordered risers, did not fit in any shape or form, returned to store, was gladly giver a refund
This experience has SUCKED they shipped me a part with a diffrent skew number and diffrent then pictured on website and in my order. The part did not fit. I had to cut metal off and bend metal to kindof make it work. Customer service just told me the part I received was the correct part for my bike and quit communicating when I sent them a picture of the part and skew I received verses the part shown in my invoice / website.
Pretty good. But last time was PURE HELL so we will see how it goes this time. You have got to get off that crap mail invations service. I didnt even get the 2nd store credit I was told they were applying to my account.
Ordered a mustang seat. Best seat
I ever had on any motorcycle I have owned. You sit in it, not on it, and the back rest is awesome, love this seat, expensive but you get what you pay for. Will buy again for next bike that is for sure.
No problems with this piece. Exactly what I needed.
Too Easy to purchase most everything. So smooth I need twin super coolers on my wallet.
If a part is damaged during shipping, due to poor packing. Send a replacement not a refund. No I still need part and have to pay shipping again
Everything needed to bring one back from the scrap yard!
J&P Cycles has what you need and ships it to your door fast!
J&P Cycles always sorts me out with what I need!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

