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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,869
quality
23,535
This company responds to reviews on average within 5 days

Instant Feedback

73,045 reviews

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Kansas
1 review
0 helpful votes
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Tires look great and showed up pretty fast
March 7, 2024
Updated review

Easy great to order and got here quick was very good experience

Date of experience: March 7, 2024

Fast and easy
November 20, 2023
Previous review

I got my package as promised fast, everything I needed. Thank you so much!

Date of experience: November 20, 2023
Maine
1 review
0 helpful votes
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The right parts instock
March 7, 2024

When the local shops charge too much or don't have the right part in stock, I can always count on J&P to have it and get it too me quickly.

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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J&P Cycles has a wide selection of parts, great customer service, easy to navigate website, and fast shipping and delivery.

Date of experience: March 7, 2024
New Jersey
1 review
0 helpful votes
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Great product
March 7, 2024

Easy to order, fast delivery and quick install. I will be ordering from your store in the future.

Date of experience: March 7, 2024
Minnesota
1 review
0 helpful votes
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Bubbles and I could kinda see grinder marks in chrome

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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Very fast and on time very No eligible people very professional.
Just a all around great experience.

Date of experience: March 7, 2024
Ohio
1 review
0 helpful votes
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Delivery was great
March 7, 2024

Delivery of my Arlen Ness mirrors were processed and delivered in a very timely manner. I think there needs to be better information on products, but this is not J&P issue in hole as many ate from the manufactures to the sales rep.

Date of experience: March 7, 2024
Idaho
2 reviews
0 helpful votes
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Good service
March 7, 2024

I didn't receive veteran discount. There were a lot helmets to choose from. Great array to choose from.

Date of experience: March 7, 2024
Washington
1 review
0 helpful votes
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Very helpful staff. They helped me find the perfect accessories for my Harley.

Date of experience: March 7, 2024
Arizona
1 review
0 helpful votes
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Did not fit as advertised
March 7, 2024

Ordered risers, did not fit in any shape or form, returned to store, was gladly giver a refund

Date of experience: March 7, 2024
Ohio
1 review
0 helpful votes
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Every experience has SUCKED
March 17, 2024
Updated review

This experience has SUCKED they shipped me a part with a diffrent skew number and diffrent then pictured on website and in my order. The part did not fit. I had to cut metal off and bend metal to kindof make it work. Customer service just told me the part I received was the correct part for my bike and quit communicating when I sent them a picture of the part and skew I received verses the part shown in my invoice / website.

Date of experience: March 7, 2024

Pretty good
February 21, 2024
Previous review

Pretty good. But last time was PURE HELL so we will see how it goes this time. You have got to get off that crap mail invations service. I didnt even get the 2nd store credit I was told they were applying to my account.

Date of experience: February 21, 2024
New York
2 reviews
0 helpful votes
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Tire Purchase
March 7, 2024

Great site, Only issue is that there is a white strip on the rear tire

Date of experience: March 7, 2024
Illinois
1 review
0 helpful votes
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Great place
March 7, 2024

Ordered a mustang seat. Best seat
I ever had on any motorcycle I have owned. You sit in it, not on it, and the back rest is awesome, love this seat, expensive but you get what you pay for. Will buy again for next bike that is for sure.

Date of experience: March 7, 2024
California
1 review
0 helpful votes
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Shipped quick. Direct fit.
March 7, 2024

No problems with this piece. Exactly what I needed.

Date of experience: March 6, 2024
Mississippi
2 reviews
0 helpful votes
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Great service
March 7, 2024

Too Easy to purchase most everything. So smooth I need twin super coolers on my wallet.

Date of experience: March 6, 2024
Florida
1 review
0 helpful votes
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Easy!
March 7, 2024

Great process! Easy and straightforward! Fast delivery, product as expected

Date of experience: March 6, 2024
Texas
1 review
0 helpful votes
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Damaged
March 16, 2024
Updated review

If a part is damaged during shipping, due to poor packing. Send a replacement not a refund. No I still need part and have to pay shipping again

Date of experience: March 6, 2024

Everything needed to bring one back from the scrap...
November 1, 2023
Previous review

Everything needed to bring one back from the scrap yard!

Date of experience: October 31, 2023
Oregon
1 review
0 helpful votes
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Received
March 6, 2024

Great experience quick delivery, good price, right part

Date of experience: March 6, 2024
California
1 review
0 helpful votes
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J&P Cycles will sort you out
March 6, 2024
Updated review

J&P Cycles has what you need and ships it to your door fast!

Date of experience: March 6, 2024

J&P Cycles always sorts me out with what I need!
February 28, 2024
Previous review

J&P Cycles always sorts me out with what I need!

Date of experience: February 28, 2024
Illinois
1 review
0 helpful votes
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Review.
March 6, 2024

Easy ordering and price was right. J&P always comes thru.

Date of experience: March 6, 2024