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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Online chat was very helpful. I would not have made the purchase without it. Thanks again for helping me find exactly what I needed for my project!
Easy shopping, but ordered part, automatic chain tensioner came without any reference to installation instructions.
Needed a handlebar for my T 100 project, JP had an ODI aluminum 1" street tracker that looked really nice. Decent price. Ordered it. 3 days later it was delivered, packaged beautifully. Looked amazing on the bike, has several details that no other bars have. Decent price became a deal! Everyone involved in getting me that bar, very much thank you! They have put together a great team!
The overall one stop prices at J&P are why I shop here. And with the RPM membership the savings is even better. Thanks J&P!
Orders seem to process fast and delivery is usually on time.
Product arrived in a timely manner and was exactly as described.
Great and Reasonable prices for members with perks, cash back, topped with two day shipping
Your site works very well. Shipping was on time and easily tracked.
Website easy to navigate, making finding parts & fitment simple. Everything shipped quickly & the price was right.
Great company to deal with have never had any problems. Customer service was very helpful in ordering the right windshield.
My first choice for everything motorcycle related 👍
Purchased some 750mA trickle charges for my motorcycles. Chargers come with all the necessary attachments and work perfectly.
Website was easy to use and the parts fit perfect. Seems to be good quality.
Was fast and easy...my perchace came sooner than expected and is of the highest quality way better than the factory all I got was a motor mount for a dyna...but if y'all know dynas that mount is life or death thank you j.p cycle...
It was beyond what I expected. The fit was perfect, high quality.
I Like my Helmet!
Always fast, easy to return if needed which hardly ever happens, good to use site if you have a motorcycle. Probably a pretty useless site if you dont have a motorcycle.
Ordering was great. Once lost package was lost, new package was sent. Shipping took way too long after package was handed off to USPS. At least 6 days before tracking information updated after being handed off to USPS.
JP cycles is a very respectable Co. They do what they say
As usual seamless no-problem deal. I was contacted when this item was back in stock.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

