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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,511
This company responds to reviews on average within 5 days

Instant Feedback

72,967 reviews

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Tennessee
2 reviews
0 helpful votes
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Great experience!
March 6, 2024

Online chat was very helpful. I would not have made the purchase without it. Thanks again for helping me find exactly what I needed for my project!

Date of experience: March 6, 2024
Missouri
1 review
0 helpful votes
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Helpful
March 6, 2024

Trevor H was very helpful. I will be using j&p for future purchases.

Date of experience: March 6, 2024
California
1 review
0 helpful votes
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Easy shopping
March 6, 2024

Easy shopping, but ordered part, automatic chain tensioner came without any reference to installation instructions.

Date of experience: March 6, 2024
Arizona
1 review
0 helpful votes
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Biker Bar 🍺
March 6, 2024

Needed a handlebar for my T 100 project, JP had an ODI aluminum 1" street tracker that looked really nice. Decent price. Ordered it. 3 days later it was delivered, packaged beautifully. Looked amazing on the bike, has several details that no other bars have. Decent price became a deal! Everyone involved in getting me that bar, very much thank you! They have put together a great team!

Date of experience: March 6, 2024
Ohio
2 reviews
0 helpful votes
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The overall one stop prices at J&P are why I shop here. And with the RPM membership the savings is even better. Thanks J&P!

Date of experience: March 6, 2024
Florida
1 review
0 helpful votes
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Good buying experience.
March 6, 2024
Updated review

Orders seem to process fast and delivery is usually on time.

Date of experience: March 6, 2024

Quick
November 27, 2023
Previous review

Quick. Easy. Large choice of items from different companies.

Date of experience: November 27, 2023
North Carolina
1 review
0 helpful votes
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Awesome experience
March 6, 2024

Product arrived in a timely manner and was exactly as described.

Date of experience: March 6, 2024
Rhode Island
1 review
0 helpful votes
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Fast and reliable
March 6, 2024

Great and Reasonable prices for members with perks, cash back, topped with two day shipping

Date of experience: March 6, 2024
Minnesota
1 review
0 helpful votes
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Your site works very well. Shipping was on time and easily tracked.

Date of experience: March 5, 2024
Wisconsin
2 reviews
0 helpful votes
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Good prices!
March 6, 2024

Website easy to navigate, making finding parts & fitment simple. Everything shipped quickly & the price was right.

Date of experience: March 5, 2024
Washington
1 review
0 helpful votes
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Harley windshield
March 6, 2024

Great company to deal with have never had any problems. Customer service was very helpful in ordering the right windshield.

Date of experience: March 5, 2024
California
1 review
0 helpful votes
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Always on point
March 6, 2024

My first choice for everything motorcycle related 👍

Date of experience: March 5, 2024
Arizona
1 review
0 helpful votes
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Purchased some 750mA trickle charges for my motorcycles. Chargers come with all the necessary attachments and work perfectly.

Date of experience: March 5, 2024
Ohio
1 review
0 helpful votes
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Website was easy to use and the parts fit perfect. Seems to be good quality.

Date of experience: March 5, 2024
Minnesota
1 review
0 helpful votes
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On time
March 6, 2024

Was fast and easy...my perchace came sooner than expected and is of the highest quality way better than the factory all I got was a motor mount for a dyna...but if y'all know dynas that mount is life or death thank you j.p cycle...

Date of experience: March 5, 2024
New York
1 review
0 helpful votes
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Fantastic
March 6, 2024

It was beyond what I expected. The fit was perfect, high quality.
I Like my Helmet!

Date of experience: March 5, 2024
Washington
1 review
0 helpful votes
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The review
March 6, 2024

Always fast, easy to return if needed which hardly ever happens, good to use site if you have a motorcycle. Probably a pretty useless site if you dont have a motorcycle.

Date of experience: March 5, 2024
Ohio
1 review
0 helpful votes
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First order lost in shipping
March 6, 2024

Ordering was great. Once lost package was lost, new package was sent. Shipping took way too long after package was handed off to USPS. At least 6 days before tracking information updated after being handed off to USPS.

Date of experience: March 5, 2024
California
2 reviews
0 helpful votes
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Battery Tender
March 5, 2024

JP cycles is a very respectable Co. They do what they say

Date of experience: March 5, 2024
Canada
2 reviews
0 helpful votes
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Hayden Primary Tensioner
March 5, 2024

As usual seamless no-problem deal. I was contacted when this item was back in stock.

Date of experience: March 5, 2024