On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received the check valve repair kit and it had great instructions. Everything worked well except the long o-ring removing wire tool. It seems like it was bent in the wrong direction (opposite from the short wire).
Great selection and fair price! Matches my bike and specifications!
Easy to find the two tires I needed and easy to order! Thank you!
Fast service and notification of progress. I would recommend reviewing of quality control of packers. No care in wrapping of Fender or parts. No damage but loose fender did break tape on box. A little care on your end could prevent damage return or lost product
The ordering process was easy and processed quickly. Good quality products.
Parts came exactly as described. Earlier than expected.
Fairly easy, works like it's supposed to.
†*****†**************""""******************
Excellent delivery. Completely happy with the product.
OK #d#dfdfffffffffff$ffffffgggghhhhhjjj]pppppppppppppppppppp
Tried to submit Coupon code and it didn't work! I was disappointed but wanted the product for my new Triglide.
Real 1easy to place an order for helmet. Easy to navigate website.
Will use them again because service and price point were excellent.
Quick response, wait time short, excellent product
Always takes care of my needs.😘
Have been satisfied with every purchase.
I will certainly purchase again.
Great service from the customer chat represent. Shannon provided a link which allowed me to view item and purchase.
The tires were purchased on February 27th and were supposed to be two-day shipping. We just received the tires today and the customer is not happy with us. We order a lot of stuff from you all and this was the first time it created a real issue.
Almost always have the parts we need
Easy, was able to find and purchase exactly what I was looking for.
Got exactly what I needed in just a few days! Excellent service and great quality products!
Parts delivered on time and fit as describe. Will continue to shop at J&P Cycles. Thanks for the great service 🤘🏼
Great service, pricing and customer service. Will buy from again.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members