On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
J&P is old and dependable. Been 'round forever. Part was just as described. Came with electrical shrink wrap and two zip ties. Excellent product!
Everything was delivered on time and packaged very well. Products were as expected
Easy fast ordering and check out so simple a monkey could do it
Shipping Took a little longer than I thought it would
I ordered my parts on the 3rd of March and didn't get them till the 15th. I didn't even get a confirmation of shipping till the 10th and that was after I called to see where my order was in processing. These were not large parts. They were delivered in regular mail.
Next day delivery on standard free shipping was great never had that happen before thank guys great job
Great product, affordable price, and fast shipping.
Good price, good part and quick shipping. They appreciate our military and first responders. I'll keep shopping here and at their sister stores.
There used to be motorcycle shops all over the place and you would hit all your favorites and gather the parts you wanted. They have mostly all disappeared. J & P is about as close as it comes to that, considering that you are dealing with online orders. I'm just glad someone deals with the old school parts, as well as new. I have been happy with the products I've purchased and so far, I have found everything I was looking for. No complaints yet from me!
I am happy J&P has not abandoned those of us who are 'old school'. I ride a kick start only Shovelhead and have friends who ride earlier models. I have so far, found everything I've wanted and it arrives when expected. I try to purchase parts made in America, and when they aren't available, I want them to be from anywhere on the planet besides CHINA! Please keep trying to make this a possibility. So far I've had good luck. No complaints to J&P from me!
Upset because I didn't receive bearings I needed for my ride
Finding parts was easy, check out was easy, and Shipping was fast. 💯 satisfied.
I was looking for a replacement LED tail/stop light for my Road King. There were cheaper online retailers, but I wanted quality parts.
Very nice easy to shop they have everything you need and more very helpful with what will fit and what will not
Shipping was great! Fast! The product is always spot on. Will always be a customer with jpcycles.
Nice to be able to shop by vehicle and have things separated by category.
It was very easy to find all the parts I needed to complete my custom Harley build. I would definitely recommend J&P and will be back in the future for any needs.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.Thank you for taking the time to provide feedback regarding our services.