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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Website is user friendly, checkout is very easy. I really appreciate the "specific fit" designation when looking for parts.
I've always had great service. I'm pleased so far with my purchase. Everything went on as easily as promised.
Ordered a set of tires and they were delivered within 48 hours with free shipping. They were good fresh tires; had been removed from the molds within a month of each other, being only three and four months old.
The chat box constantly popping up every time I let the page idle is seriously annoying.the tire arrived way before expected. There was absolutely no notification that my tire was delivered. I have a 150 yard long driveway. I just happened to find my new $230 tire laying on the side of my driveway near the road.not happy about the delivery at all
Received tires virtually overnight, had to wait a few days for the tubes, but everything arrived in good condition and as described.
No problems at all order was easy and delivery was on time
Needs a little more product information, like if items are included or not.
It's a shorter pushrod tube with a quality chrome plating that does what it's supposed to do and makes it easy to adjust quickee pushrods.
Nice and easy purchase. As usual with JP cycles. Highly recommend
Very professional service and the online screen was very easy to use
Easy to find what I needed & arrived within the same week I ordered. Very pleased overall!
I had ordered 5 quarts of oil and it came in a 3' x 1.5' x 1.5' box. By the time the delivery arrived 2 of the 5 quarts had bounced around enough to loosen the caps and leak and get oil everywhere. A bit of a mess and a lesson to not order oil again.
Always fast delivery and great customer service! Bars wiring in Chrome and Black clamps to match! All the accessories and fast delivery!
Had a little issue when I ordered my headlight it arrived broke but contacted customer service and had a new one at my door in 3 days and works great
As always… "GREAT "Every time I did business with you guys I've been happy and satisfied. Never had to return anything, that's a good thing.
Been doing business with guys for years, always "GREAT ".
The pricing was very competitive and shipping was quick. Everything was as described
Had a wide selection of helmets to choose from. Nice and easy transaction and fast shipping.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

