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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,509
This company responds to reviews on average within 5 days

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72,966 reviews

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Pennsylvania
1 review
0 helpful votes
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User friendly site
March 25, 2024

Website is user friendly, checkout is very easy. I really appreciate the "specific fit" designation when looking for parts.

Date of experience: March 15, 2024
Georgia
1 review
0 helpful votes
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Great products
March 25, 2024

I've always had great service. I'm pleased so far with my purchase. Everything went on as easily as promised.

Date of experience: March 15, 2024
Arkansas
1 review
0 helpful votes
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Quality fresh tires fast!
March 25, 2024

Ordered a set of tires and they were delivered within 48 hours with free shipping. They were good fresh tires; had been removed from the molds within a month of each other, being only three and four months old.

Date of experience: March 15, 2024
Florida
2 reviews
0 helpful votes
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NewHD
March 25, 2024

Parts delivered quickly. As described without any issues.

Date of experience: March 15, 2024
Pennsylvania
1 review
0 helpful votes
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Fast but bad delivery
March 25, 2024

The chat box constantly popping up every time I let the page idle is seriously annoying.the tire arrived way before expected. There was absolutely no notification that my tire was delivered. I have a 150 yard long driveway. I just happened to find my new $230 tire laying on the side of my driveway near the road.not happy about the delivery at all

Date of experience: March 15, 2024
Indiana
1 review
0 helpful votes
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Fast service, quality products!
March 25, 2024

Received tires virtually overnight, had to wait a few days for the tubes, but everything arrived in good condition and as described.

Date of experience: March 15, 2024
North Carolina
2 reviews
0 helpful votes
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No problems at all order was easy and delivery was on time

Date of experience: March 15, 2024
Michigan
1 review
0 helpful votes
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Easy to use
March 25, 2024

Needs a little more product information, like if items are included or not.

Date of experience: March 15, 2024
Massachusetts
1 review
0 helpful votes
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Quality chrome, fits, and seals.
March 25, 2024

It's a shorter pushrod tube with a quality chrome plating that does what it's supposed to do and makes it easy to adjust quickee pushrods.

Date of experience: March 15, 2024
Wisconsin
1 review
0 helpful votes
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Easy and fast delivery
March 25, 2024

Nice and easy purchase. As usual with JP cycles. Highly recommend

Date of experience: March 15, 2024
Pennsylvania
1 review
0 helpful votes
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J&P Cycle's number 1
March 25, 2024

Very professional service and the online screen was very easy to use

Date of experience: March 15, 2024
Indiana
1 review
0 helpful votes
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Highly recommend!
March 25, 2024

Easy to find what I needed & arrived within the same week I ordered. Very pleased overall!

Date of experience: March 14, 2024
California
2 reviews
0 helpful votes
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Needed
March 25, 2024

Quick and easy. Placed my order with one hand on my phone. Good price.

Date of experience: March 14, 2024
Colorado
2 reviews
0 helpful votes
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Leaking Big box
March 25, 2024

I had ordered 5 quarts of oil and it came in a 3' x 1.5' x 1.5' box. By the time the delivery arrived 2 of the 5 quarts had bounced around enough to loosen the caps and leak and get oil everywhere. A bit of a mess and a lesson to not order oil again.

Date of experience: March 14, 2024
Alabama
1 review
0 helpful votes
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Great service
March 25, 2024

Always fast delivery and great customer service! Bars wiring in Chrome and Black clamps to match! All the accessories and fast delivery!

Date of experience: March 14, 2024
Illinois
1 review
0 helpful votes
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Great parts
March 25, 2024

Had a little issue when I ordered my headlight it arrived broke but contacted customer service and had a new one at my door in 3 days and works great

Date of experience: March 14, 2024
California
2 reviews
0 helpful votes
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As always… "GREAT "Every time I did business with you guys I've been happy and satisfied. Never had to return anything, that's a good thing.

Date of experience: March 14, 2024

Been doing business with guys for years, always "GREAT...
November 5, 2023
Previous review

Been doing business with guys for years, always "GREAT ".

Date of experience: November 5, 2023
Wisconsin
1 review
0 helpful votes
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Good price, fast shipping
March 25, 2024

The pricing was very competitive and shipping was quick. Everything was as described

Date of experience: March 14, 2024
Colorado
1 review
0 helpful votes
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Good price, fast delivery
March 25, 2024

Good price and easy to find the accessories for your bike

Date of experience: March 14, 2024
Pennsylvania
1 review
0 helpful votes
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Had a wide selection of helmets to choose from. Nice and easy transaction and fast shipping.

Date of experience: March 14, 2024