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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,840
quality
23,334
This company responds to reviews on average within 5 days

Instant Feedback

72,491 reviews

We monitor reviews for authenticity

Pennsylvania
1 review
0 helpful votes
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Easy to browse and get what I wanted and they were good quality

Date of experience: March 13, 2024
Indiana
1 review
0 helpful votes
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Positive
March 23, 2024

Had question regarding signing up for retired police. Questions were answered.

Date of experience: March 13, 2024
Illinois
2 reviews
0 helpful votes
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Nice fresh tire
March 23, 2024

I was pleased that the tire I needed was in stock and that it was recently made and not old stock.

Date of experience: March 13, 2024
Minnesota
1 review
0 helpful votes
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Exhaust bracket
March 23, 2024

Got what I needed in a timely fashion. No problems

Date of experience: March 13, 2024
California
2 reviews
0 helpful votes
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Purchase experience
March 23, 2024

I have been buying from J&P cycles for many years! There is good reason for that! Unmatched customer satisfaction and great quality parts. They always deliver!

Date of experience: March 13, 2024
Missouri
1 review
0 helpful votes
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Fast service, good parts!
March 23, 2024

Ordered from you guys multiple times and never been disappointed!

Date of experience: March 13, 2024
New Jersey
1 review
0 helpful votes
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Drag Specialties windshield bushings are manufactured specifically for my 2007 Harley removeable windshield. But the shipping to Honolulu by some business makes me shake my head for the cost of such a small package.

Date of experience: March 13, 2024
Louisiana
1 review
0 helpful votes
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Great parts
March 23, 2024

When in the j&p cycle store in pigeon forge tn told them the parts I was hunting one they had on hand at a great price better than a lot others one had to be ordered had it when they said it would be here I love j&p cycles

Date of experience: March 13, 2024
Oregon
1 review
0 helpful votes
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5 star
March 23, 2024

Very satisfied great company website very easy to use. I would recommend them to anyone

Date of experience: March 13, 2024
Connecticut
1 review
0 helpful votes
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Windshield bracket fit perfect for my Memphis Shades windshield. The cylindrical bracket that attached to the bike was too big and I need to use my old attachments.

Date of experience: March 13, 2024
Florida
1 review
0 helpful votes
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HD Windshield trim
March 23, 2024

Very good website, shipping was free. My order arrived a day earlier than I thought.

Date of experience: March 13, 2024
Ohio
1 review
0 helpful votes
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Great
March 23, 2024

Looks good. Works good. Good price. Fast shipping. Fit good.

Date of experience: March 13, 2024
Illinois
1 review
0 helpful votes
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I messed the shipping address up and the customer service was very quick to respond and help me out. Still arrived quick and no issues

Date of experience: March 13, 2024
Alabama
2 reviews
0 helpful votes
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Great parts reasonable prices fast shipping.
March 23, 2024
Updated review

This is the first time I had any problem with an order. I only received the rear tire for my bike when I had ordered both front and rear. Kim was very helpful getting the issue resolved. I received the front tire three days after the initial phone call.

Date of experience: March 13, 2024

Super fast shipping great products great prices
January 20, 2024
Previous review

Super fast shipping great products great prices.

Date of experience: January 19, 2024
Ohio
2 reviews
0 helpful votes
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Bike Battery
March 23, 2024

The battery works great and fits perfectly ‍🔥‍🔥‍🔥‍🔥

Date of experience: March 13, 2024
Michigan
1 review
0 helpful votes
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Kuryakyn zombie levers for 16 Street glide.
March 23, 2024
Updated review

Easy order. Quick delivery. Not sure of quality yet. Levers not installed.

Date of experience: March 13, 2024

Returns
June 12, 2020
Previous review

WILL NEVER SPEND ANOTHER DIME EITH JP CYCLES.
THIER FREE RETURNS, ARE NOT FREE, AND THEY DONT GIVE A FUCK ABOUT CUSTOMER SATISFACTION

Date of experience: April 22, 2020
Virginia
2 reviews
0 helpful votes
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Knee's in the breeze
March 23, 2024

They offer quality products at fair prices for many models very easy to deal with and keep your knees in the breeze

Date of experience: March 13, 2024
New Mexico
1 review
0 helpful votes
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Great product but when got box, it was torn open by the bars

Date of experience: March 13, 2024
Florida
1 review
0 helpful votes
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Great service
March 23, 2024

I was looking for a Helmet and not only was there great help but the rep from my the helmet company was there. Didn't have the color I wanted but shipped the right one at no charge,

Date of experience: March 13, 2024
Missouri
1 review
0 helpful votes
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Didn't properly fit my bike, had to make some adjustments to make them work!

Date of experience: March 13, 2024