Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,842
quality
23,350
This company responds to reviews on average within 5 days

Instant Feedback

72,516 reviews

We monitor reviews for authenticity

Missouri
1 review
0 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Share Review
Report Review

Didn't properly fit my bike, had to make some adjustments to make them work!

Date of experience: March 13, 2024
Tennessee
1 review
0 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

I have ordered several parts from them and they are always great to deal with.

Date of experience: March 13, 2024
Georgia
1 review
0 helpful votes
Follow Ernest C.
Unfollow Ernest C.
Share Review
Report Review

Was very satisfied.
March 23, 2024

Experience was a good one. Everything handled in a timely manner.

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
Follow George T.
Unfollow George T.
Share Review
Report Review

Great experience
March 23, 2024

Easy to find parts and parts were on time great place to shop

Date of experience: March 13, 2024
New York
1 review
0 helpful votes
Follow Carolyn G.
Unfollow Carolyn G.
Share Review
Report Review

Great products and service
March 23, 2024

Great easy to use and fast shipping quality products

Date of experience: March 13, 2024
Missouri
1 review
0 helpful votes
Follow Brian O.
Unfollow Brian O.
Share Review
Report Review

Nice website
March 23, 2024

I found what I was looking for quickly. The website was able to match my bike to the ppes that I wanted. Recieved them quickly.

Date of experience: March 13, 2024
Washington
1 review
0 helpful votes
Follow William Q.
Unfollow William Q.
Share Review
Report Review

Professional Supplier
March 23, 2024

J&P Cycles website is well built and reflects the professional customer service that they have provided for years.
Parts descriptions and fitment notes help to select the right part.
The ordering, shipping and billing process is straight forward easily understandable avoiding the confusion that is often times found at that stage of the purchasing process with other online merchants.
There are only a few suppliers that I trust to get me the right parts at a fair price when and where I need them and J&P Cycles is definitely among them.

Date of experience: March 12, 2024
New York
1 review
0 helpful votes
Follow Robert H.
Unfollow Robert H.
Share Review
Report Review

Perfect Spring for the 88 FXR
March 23, 2024
Updated review

Paid only.02 when using my RPM points and free shipping! Membership has its privileges!

Date of experience: March 12, 2024

Jp has what I need!
January 14, 2024
Previous review

Jp has what I need!

Date of experience: January 13, 2024
Florida
1 review
0 helpful votes
Follow Sharon H.
Unfollow Sharon H.
Share Review
Report Review

Great service
March 23, 2024

Ordered rocker box gaskets. Order was on time and gaskets are excellent quality. Will definitely be ordering from J&P cycles again

Date of experience: March 12, 2024
Texas
1 review
0 helpful votes
Follow Michael W.
Unfollow Michael W.
Share Review
Report Review

Wheel bearings
March 23, 2024

Wheel bearings for my bike were just what I ordered and came in within a few days.

Date of experience: March 12, 2024
Maryland
1 review
0 helpful votes
Follow Brittany E.
Unfollow Brittany E.
Share Review
Report Review

The web site is easy to navigate and the search functions are great. Found the products for my bike and was very surprised that it took almost no time to receive.

Date of experience: March 12, 2024
Pennsylvania
1 review
0 helpful votes
Follow Christina E.
Unfollow Christina E.
Share Review
Report Review

Bike parts
March 23, 2024

Everything is good.i like all the this I ordered. And it came fast.

Date of experience: March 12, 2024
Colorado
2 reviews
0 helpful votes
Follow Carter B.
Unfollow Carter B.
Share Review
Report Review

Always great service
March 22, 2024

Always the best products.,the recluse clutch is as good as it gets

Date of experience: March 12, 2024
Ohio
1 review
0 helpful votes
Follow Reno N.
Unfollow Reno N.
Share Review
Report Review

Outstanding service
March 22, 2024

1st time using J&P...easy to order parts. Delivered to me in a timely fashion. Highly recommend

Date of experience: March 12, 2024
Washington
1 review
0 helpful votes
Follow Heather T.
Unfollow Heather T.
Share Review
Report Review

Product didn't fit. Return was easy.
March 22, 2024
Updated review

The "guaranteed fitment" aspect of website, was innacurate... causing me to order a part that didn't fit. They quickly issued me a return authorization.

Date of experience: March 12, 2024

Was unable to apply the 10% discount code
March 11, 2024
Previous review

Was unable to apply the 10% discount code. Cost me an extra $110

Date of experience: March 1, 2024
Florida
1 review
0 helpful votes
Follow JR W.
Unfollow JR W.
Share Review
Report Review

Faster than expected
March 22, 2024

Found a hard to find aluminum filter here, not even amazon has it. And it shipped fast.

Date of experience: March 12, 2024
Pennsylvania
1 review
0 helpful votes
Follow John Q.
Unfollow John Q.
Share Review
Report Review

They fit perfect
March 22, 2024

Got my item they fit perfect no I can get my bike together

Date of experience: March 12, 2024
Ohio
1 review
0 helpful votes
Follow gerald X.
Unfollow gerald X.
Share Review
Report Review

Great experience
March 22, 2024

Fantastic experience.
The guy behind the counter that ordered my part was way beyond helpful.

Date of experience: March 12, 2024
Arizona
1 review
0 helpful votes
Follow Tim J.
Unfollow Tim J.
Share Review
Report Review

Quality parts with great service
March 22, 2024

Been getting parts for my Harley from them for years now always quality parts with great service.

Date of experience: March 12, 2024
California
1 review
0 helpful votes
Follow Matthew M.
Unfollow Matthew M.
Share Review
Report Review

Mounting brackets
March 22, 2024

The brackets that came with the pipes were not the same as the ones pictured, fortunately I was able to make it work. My friend order the same pipes from J & P and his came with the right brackets

Date of experience: March 12, 2024