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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I have ordered several parts from them and they are always great to deal with.
Experience was a good one. Everything handled in a timely manner.
Great easy to use and fast shipping quality products
I found what I was looking for quickly. The website was able to match my bike to the ppes that I wanted. Recieved them quickly.
J&P Cycles website is well built and reflects the professional customer service that they have provided for years.
Parts descriptions and fitment notes help to select the right part.
The ordering, shipping and billing process is straight forward easily understandable avoiding the confusion that is often times found at that stage of the purchasing process with other online merchants.
There are only a few suppliers that I trust to get me the right parts at a fair price when and where I need them and J&P Cycles is definitely among them.
Paid only.02 when using my RPM points and free shipping! Membership has its privileges!
Ordered rocker box gaskets. Order was on time and gaskets are excellent quality. Will definitely be ordering from J&P cycles again
Wheel bearings for my bike were just what I ordered and came in within a few days.
The web site is easy to navigate and the search functions are great. Found the products for my bike and was very surprised that it took almost no time to receive.
Everything is good.i like all the this I ordered. And it came fast.
Always the best products.,the recluse clutch is as good as it gets
1st time using J&P...easy to order parts. Delivered to me in a timely fashion. Highly recommend
The "guaranteed fitment" aspect of website, was innacurate... causing me to order a part that didn't fit. They quickly issued me a return authorization.
Was unable to apply the 10% discount code. Cost me an extra $110
Found a hard to find aluminum filter here, not even amazon has it. And it shipped fast.
Fantastic experience.
The guy behind the counter that ordered my part was way beyond helpful.
Been getting parts for my Harley from them for years now always quality parts with great service.
The brackets that came with the pipes were not the same as the ones pictured, fortunately I was able to make it work. My friend order the same pipes from J & P and his came with the right brackets
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

