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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,586
This company responds to reviews on average within 5 days

Instant Feedback

73,165 reviews

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North Carolina
1 review
0 helpful votes
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Easy Fast Search and Purchase
March 26, 2024

Needed a set of Tires for my Harley and it was easy to find the right tires and sizes at a good price with flexible payment methods.

Date of experience: March 16, 2024
Texas
1 review
0 helpful votes
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Great product
March 26, 2024

Received in excellent condition and exactly what I ordered

Date of experience: March 16, 2024
West Virginia
2 reviews
0 helpful votes
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Great service
March 26, 2024

First time customer. Received in a fast timely manner.

Date of experience: March 16, 2024
Canada
1 review
0 helpful votes
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Saddle bag supports
March 26, 2024

Came later than expected meanwhile I had got the same item in half the time from different supplier.

Date of experience: March 16, 2024
Washington
1 review
0 helpful votes
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Fast shipping
March 26, 2024

I was pleasantly surprised with how quickly my Bassani exhaust came. Pretty sure I ordered it on a Saturday and it was delivered by Wednesday. No special shipping methods just the standard shipping. Also very pleased with how the new exhaust sounds.

Date of experience: March 16, 2024
Florida
2 reviews
0 helpful votes
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On line purchase was easy and quality was great
March 26, 2024
Updated review

Always good supply and quick delivery. Quality of products are always as described

Date of experience: March 16, 2024

GOOD SELECTION OF PARTS AND WEBSITE EASY TO USE
December 2, 2023
Previous review

GOOD SELECTION OF PARTS AND WEBSITE EASY TO USE

Date of experience: December 2, 2023
North Carolina
1 review
0 helpful votes
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Quick and easy plus checked fit for my Harley
Outstanding

Date of experience: March 16, 2024
Georgia
2 reviews
0 helpful votes
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Very good job
March 26, 2024

Very good experience, good people to deal with and new there job

Date of experience: March 16, 2024
Pennsylvania
2 reviews
0 helpful votes
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Bike
March 26, 2024

Everything I had good price good shipping everything good

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Amazing Seat!
March 26, 2024

Easy orering process and beautiful product! I am extremely happy with my decision to order this seat!

Date of experience: March 16, 2024
California
2 reviews
0 helpful votes
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Awsome!
March 26, 2024

You had I wanted. Great experience as always

Thank you,

Date of experience: March 16, 2024
Virginia
1 review
0 helpful votes
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No complaints.A little mix up on shipping but (Cassie) from J&P took care of me with great service.Will have repeat business from me.Thank you much.👍

Date of experience: March 16, 2024
Pennsylvania
1 review
0 helpful votes
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Amazing
March 26, 2024

Called customer service and the guy helped me great right away and than I get the speakers and the sound is beyond my expectations… thank u guys

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Great customer service
March 26, 2024

I encounter one of your representatives at the recent Daytona bike week. The Representative was knowledgeable and courteous, he provided all the information to help me make a determination on which brand was best for me. I was able to have the products shipped to my residence, which was shipped to my home before I got back from my trip.

Date of experience: March 16, 2024
Puerto Rico
1 review
0 helpful votes
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Excellent
March 26, 2024

Supero mis expectativas, mi pedido llegĂł en menos de 10 dĂ­as

Date of experience: March 16, 2024
Ohio
3 reviews
0 helpful votes
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Great shopping experience
March 26, 2024

Very good prices and quick turnaround and shipping

Date of experience: March 16, 2024
Oklahoma
1 review
0 helpful votes
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Replica gas tank
March 26, 2024

Fast and easy. Unfortunately I am going to have to get with customer service to return it and order a smaller tank. Great quality tank. I messed up on dimensions.

Date of experience: March 16, 2024
Colorado
2 reviews
0 helpful votes
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Geat parts!
March 26, 2024

I was a little daunted at first. Once I figured out how the part worked it was a dimple install. I would how ever recommend building a brace of some kind for the back side of the floor board for extra support. But as a short rider these floor boards are great for fitment.

Date of experience: March 16, 2024
California
1 review
0 helpful votes
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Quick delivery all, parts in order
March 26, 2024

Try expeditions, tracking parts easy. No issues.Ah all on time.

Date of experience: March 16, 2024
Florida
1 review
0 helpful votes
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Glad to find a Replacement!
March 26, 2024

One of my front turn signal lens's cracked & I ordered 2 so I have a spare when needed!

Date of experience: March 16, 2024