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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Needed a set of Tires for my Harley and it was easy to find the right tires and sizes at a good price with flexible payment methods.
First time customer. Received in a fast timely manner.
Came later than expected meanwhile I had got the same item in half the time from different supplier.
I was pleasantly surprised with how quickly my Bassani exhaust came. Pretty sure I ordered it on a Saturday and it was delivered by Wednesday. No special shipping methods just the standard shipping. Also very pleased with how the new exhaust sounds.
Always good supply and quick delivery. Quality of products are always as described
GOOD SELECTION OF PARTS AND WEBSITE EASY TO USE
Very good experience, good people to deal with and new there job
Easy orering process and beautiful product! I am extremely happy with my decision to order this seat!
No complaints.A little mix up on shipping but (Cassie) from J&P took care of me with great service.Will have repeat business from me.Thank you much.👍
Called customer service and the guy helped me great right away and than I get the speakers and the sound is beyond my expectations… thank u guys
I encounter one of your representatives at the recent Daytona bike week. The Representative was knowledgeable and courteous, he provided all the information to help me make a determination on which brand was best for me. I was able to have the products shipped to my residence, which was shipped to my home before I got back from my trip.
Very good prices and quick turnaround and shipping
Fast and easy. Unfortunately I am going to have to get with customer service to return it and order a smaller tank. Great quality tank. I messed up on dimensions.
I was a little daunted at first. Once I figured out how the part worked it was a dimple install. I would how ever recommend building a brace of some kind for the back side of the floor board for extra support. But as a short rider these floor boards are great for fitment.
Try expeditions, tracking parts easy. No issues.Ah all on time.
One of my front turn signal lens's cracked & I ordered 2 so I have a spare when needed!
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

