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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,951
quality
24,320
This company responds to reviews on average within 3 days

Instant Feedback

75,394 reviews

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1 review
0 helpful votes
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As easy as 123
May 2, 2026

The site is very easy to navigate and find what ur looking for. Gives u the best prices and checkout was just as easy. Would recommend this site to all of my friends. I will definitely be shopping here again

Date of experience: April 21, 2026
New York
1 review
0 helpful votes
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Great place to deal with
May 2, 2026
Updated review

Very easy to navigate site. Everything arrived quickly and of great quality

Date of experience: April 21, 2026

Excellent and easy to deal with
May 2, 2026
Previous review

Excellent and easy to deal with.

Date of experience: April 21, 2026
North Carolina
1 review
0 helpful votes
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Clear communication
May 1, 2026

Overall, great experience. Fast shipping and clean communication about each step of the shipping process. Haven't gotten the parts put on yet, but they look fine.

Date of experience: April 21, 2026
1 review
0 helpful votes
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...
May 1, 2026

...

Date of experience: April 21, 2026
Louisiana
1 review
0 helpful votes
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Great service
May 1, 2026

Definitely the best store for quality bike parts. Easiest ordering, fast shipping, and everything I've ever ordered was in stock.

Date of experience: April 21, 2026
4 reviews
0 helpful votes
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Bad product!
May 1, 2026
Updated review

Spend $200 on an Arlen Ness oil guage. Get it and 1st its missing a part. Sourced it for a dollar at a local hardware store. 2nd the 3 way adaptor threads are no good, tried to install it before I realized it. $13 for a new one from Amazon. Should have returned it and just went without it.

Date of experience: April 13, 2026

Great place to buy parts
March 28, 2026
Previous review

Once again JP Cycles saved me a trip to the dealer who would have had to order the part anyway.

Date of experience: March 18, 2026
Texas
1 review
0 helpful votes
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Perfect pants!
May 1, 2026

First this is a glowing review

I have been looking for this specific pant for a long time and everyone has been out of stock. I found this on your website and it said you had one available. I was very skeptical thinking that you had the wrong paint. I received the pants and they were exactly what I ordered packaged nicely. Although shipping took a little longer than expected, I got exactly what I wanted. Thank you!

Date of experience: April 21, 2026
1 review
0 helpful votes
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Confusion on the computer
May 1, 2026

The last two times I went there, there were problems with the computer. First I was looking for front brake pads and only rear pads came up. The second trip I wanted an air filter and when it came up on the computer it showed my filter but said it did not fit my bike, I bought it anyway and it did fit. After two visits, each with a problem I am hesitant to go back

Date of experience: April 21, 2026
Kimberly E. — J&P Cycles Rep
19 hours ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
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Quick and easy delivery, I just didn't check handlebar diameter in the usb adaptor I purchased.

Date of experience: April 21, 2026
1 review
0 helpful votes
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Custom length clutch cable
May 1, 2026

I got a high quality custom clutch cable to replace a damaged cable and to fit 18" ape hangers, ill definitely be buying my throttle cables next here. Arrived relatively quickly and had everything for the clutch cable replacement including the o ring

Date of experience: April 21, 2026
1 review
0 helpful votes
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TW 200 Battery
May 1, 2026
Updated review

Ordered on Friday and Saturday it was delivered. Perfect fit. Thank you!

Date of experience: April 21, 2026

Website worked pretty well for an older person
April 20, 2026
Previous review

Website worked pretty well for an older person

Date of experience: April 10, 2026
1 review
0 helpful votes
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J&P Cycles web page made it easy to make sure that I was ordering the proper parts needed for the project I was working on, and the parts were shipped quickly and in perfect shape when arrived.

Date of experience: April 21, 2026
1 review
0 helpful votes
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Brake Rotor
May 1, 2026

Just needed a part for my bike. Very easy to use website.

Date of experience: April 21, 2026
Utah
1 review
0 helpful votes
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The part I ordered fit perfect!
May 1, 2026
Updated review

I was able to find the exact part I was looking for and was able to verify that it fit my bike. The part I recieved was as advertixed, easy to install and fit perfect.

Date of experience: April 21, 2026

More pictures of product to see if it will fit
April 16, 2026
Previous review

More pictures of product to see if it will fit.

Date of experience: April 5, 2026
Illinois
1 review
0 helpful votes
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Hassle free ordering!
May 1, 2026
Updated review

Ordering was a snap, product was available and shipped in 24 hours, cannot complain!

Date of experience: April 21, 2026

Easy ordering
September 22, 2025
Previous review

Easy ordering

Date of experience: September 12, 2025
Alabama
1 review
0 helpful votes
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Great service as always.
May 1, 2026
Updated review

Thank you for the decals or stickers. I put some on my helmet.

Date of experience: April 20, 2026

Good job, you guys!
May 5, 2025
Previous review

Good job, you guys!

Date of experience: April 25, 2025
1 review
0 helpful votes
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Express service
May 1, 2026

Prompt delivery to Australia and well packaged.
Was sent a link for the Standard delivery after I couldn't check out. Reordered through the link and my purchase arrived a week later.
Very happy

Date of experience: April 21, 2026
New York
1 review
0 helpful votes
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Went Well
May 1, 2026
Updated review

Shopping for tires, bike didn't pass inspection (tred slightly too low). Wanted to outsource tires for something a little cheaper, because their estimate cost for 2 tires (michelin's only) + balance + install + tax + whatever else was ~$600. Opted for dunlops i decided on after browseing J&P. Tires delivered fast, ended up saving $130 overall, passed inspection, & I'm happy with the new shoes. Webiste a few little quarks, but everything mostly pretty good. Will be back to buy more 'bike stuff from J&P sometime soon.

Date of experience: April 9, 2026

Good website navigations, pictures & prices & discriptions...
April 19, 2026
Previous review

Good website navigations, pictures & prices & discriptions; closely, & stangely, similar to few of the other websites (revzilla, cyclegear, etc.); few times kept looseing vehicle I put for "shop your ride"; clarity & transparency with details/reviews; 1 or 2 different unconsistancys when shopping for spacific parts (sometimes it'd wouldn't be there, other times it would be there if searched for it a different way); overall, this's my perfered place to buy bike parts, good deal.

Date of experience: April 8, 2026
1 review
0 helpful votes
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Expected more
May 1, 2026

I bought a new kickstand for my 11 streak. Lied and it didn't come with a bolt to bolt it on, or the spring kind of point went to have a kickstand without a bolt to bolt.It on or a spring

Date of experience: April 20, 2026
Kimberly E. — J&P Cycles Rep
2 days ago

Thank you for taking the time to complete our survey and share your feedback about your shopping experience. Your input is invaluable in helping us identify areas for improvement and enhance the overall shopping experience for our customers.

1 review
0 helpful votes
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I purchase these hoping the were not cheap quality with potential fit up issues. I had to do some minor tweaking of the saddlebags mounting brackets. Otherwise, I am 100% satisfied with the fit and quality. I mounted them to a 1997 softail heritage! I wish I could attach a photo to this!

Date of experience: April 20, 2026

Quick and easy
April 16, 2026
Previous review

Quick and easy. Customer service was quick to respond to my questions. 👌

Date of experience: April 6, 2026