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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,589
This company responds to reviews on average within 5 days

Instant Feedback

73,187 reviews

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Canada
1 review
0 helpful votes
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Harley starter purchase
July 25, 2024

Bought an All Balls starter for my '09 Road Glide. Price and quality were really good, and shipping to Canada was very fast. My only criticism is that the OEM starter was black powdercoat while the aftermarket was only painted black. It is noticeable, so hopefully this will be corrected.

Date of experience: July 15, 2024
Michigan
1 review
0 helpful votes
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Chain master link
July 25, 2024

The master link I received did not fit! I made it fit by grinding one side down. Can't ride it like that! But had it get the bike back together! Still looking for the correct link!

Date of experience: July 15, 2024
Pennsylvania
1 review
0 helpful votes
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Customer Service
July 25, 2024

Had an issue with shipping/delivery date not on time but a member with customer service responded right away and made sure my order was still on the way and refunded the extra amount paid for 2 day shipping.

Date of experience: July 15, 2024
Washington
1 review
0 helpful votes
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Hard to get parts for a shovel head at the dealers, and there are a lot of older bikes out there, Thanks J&P for having a line of that hard to find, older bike stuff

Date of experience: July 14, 2024

Did good finding correct parts, just not that computer...
July 20, 2024
Previous review

Did good finding correct parts, just not that computer friendly

Date of experience: July 9, 2024
Canada
1 review
0 helpful votes
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These blue James seals are easier to install than the factory part.

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Received product quickly
July 25, 2024

I was in a bind and needed to replace the gasket for my primary cover. I was able to find a replacement on the website for half the price of Harley, and it arrived on my doorstep a few days later.

Date of experience: July 14, 2024
Ohio
1 review
0 helpful votes
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Poor
July 25, 2024

I ordered a front and rear set of brake pads for my 06 harley davidson street glide when my package arrived it on had one set so I phoned them they investigated and said that it was suppose to one or the other the photo shows all the pads I need and it didn't ask me if I wanted front or rear pads... jp Cycles won't send me what's missing and tried to get me to pay to get the rest of my pads.I told them no and am returning them that was false advertisement.

Date of experience: July 14, 2024
Alabama
1 review
0 helpful votes
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Road King Fuel Filter
July 25, 2024

Order fuel filter for my 2000 road king, fast shipping and part was exactly the part I needed.

Date of experience: July 14, 2024
Indiana
1 review
0 helpful votes
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Fast delivery
July 25, 2024

My parts came very quickly and were perfect. Priced cheaper than the shops.

Date of experience: July 14, 2024
Kansas
1 review
0 helpful votes
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Grips
July 25, 2024

Easy to navigate website. Very good descriptions. Thank you

Date of experience: July 14, 2024
Wisconsin
1 review
0 helpful votes
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Good place to shop for parts needed get that are hard to find!.

Date of experience: July 14, 2024
Rhode Island
1 review
0 helpful votes
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Order
July 24, 2024

Easy to order. Quick delivery. Will definitely do more business with you

Date of experience: July 14, 2024
Indiana
1 review
0 helpful votes
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New Rubber
July 24, 2024

Ordered some tires. Got them. They are very nice! 👌
Look good
Ride good
All good

Date of experience: July 14, 2024
Arizona
1 review
0 helpful votes
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Not your fault.
July 24, 2024

Thanks. It was easy and chat was super easy. The problem was holes did not align. It must be an older Arlen Ness. Service was 5 star

Date of experience: July 14, 2024
Texas
1 review
0 helpful votes
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Parts fit with out any issues
July 24, 2024

Replacement gaskets could has came a little sooner than expected them to

Date of experience: July 14, 2024
Nebraska
2 reviews
0 helpful votes
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Great Light
July 24, 2024

It would be nice to have video of each of the LED headlights so we can see how they look and how the light pattern looks as we are shopping. Thanks for all your help and video advice.

Date of experience: July 14, 2024
Pennsylvania
1 review
0 helpful votes
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First time customer
July 24, 2024

I was very satisfied with my experience. I will probably use the company again in the future.

Date of experience: July 14, 2024
Michigan
1 review
0 helpful votes
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Tires
July 24, 2024

Got it timely manner! Products seem to be as expected! Thank you

Date of experience: July 14, 2024
Illinois
1 review
0 helpful votes
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Order came in a timely manner
July 24, 2024

So far no problems, part came in timely manner, and correct part

Date of experience: July 14, 2024
California
1 review
0 helpful votes
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Front Tire
July 24, 2024

Easy to order - Fast delivery - no issues - always good to deal with

Date of experience: July 14, 2024