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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
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We're a few hundred miles into a road trip to TN and my partner complained of a vibration. At first she thought it was the road, but smoother roads at 70 mph proved different. Today we stopped in Normal IL and had the balance check, which was perfect, but the tire was out of round. What can be done?
THANK YOU to the Staff of Pigeon Forge, Tn. The Knowledge& Professionalism shown to me was Marvelous!
Shipping was fast product was what was expected! Thank you for the fast shipping and wonderful product!
J&P cycles part inventory is usually just want I'm looking for or need an they deliver
Ordered the same parts online from another supplier and got garbage; after installing the Stator and reassembling the bike the thing was grounding out and not putting out the voltage I needed, Learned a long time ago you get what you pay for but a lapse in common sense cost me time and money. Ordered the parts from J&P and lo and behold everything fit just like it should (OEM specs, imagine that!). Wiring from the Stator was the issue on the original (too large) and the thing didn't work.
The parts that I have received from J&P are good quality. Some times a little fitment work has been
Necessary, but that is expected with aftermarket parts. J&P makes it affordable for someone to complete a project build.
Easy website. Lots available. Promised item delivered. No issues….
Good experience, part was as described. No hassle or headaches.
I purchased the rpm subscription, I did receive the discount, however the "free 2 day shipping" didn't happen. It took 4 days on 1 item and 6 days on the other. I will be cancelling the subscription.
A bit tedious at first, as a few mistakes were made. But then remedied in my last transaction with great service.
The tire I bought has a good quality and with a great price. The shipping was fast as well.
Great products that fit every time as long as i shop for my individual bike. Love that when i need parts for one of my 3 bikes i just go into my garage and select that bike and start finding exactly what i need. They even have parts for my '49 Panhead...
These slip ons were exactly what I was looking for to add some noise to my 06 sportster.
The install was extremely smooth and simple, and the product arrived a day earlier than expected.
The pipes added the volume to the bike I wanted and they look much more sleek than the stock exhaust.
Great place to buy through and will buy more from them. And they have nice selection to choose from.
I thought it was sold as a set because the pics showed two but only received one. Ordering was easy but confusing. Maybe put in bold print how many you'll get in an order. Wouldn't have ordered them had I known because the price was very high for only one.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I do apologize that the carrier let us both down. I am pleased our representative was able to provide you with the credit to help with your frustration. We appreciate your honest opinion and will follow up with our team. We hope to get things right next time. Thanks for letting us know.