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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Easy shopping experience and the items shipped very fast. Quality packaging for secure transport and easy assembly instructions
Ordered slip on mufflers. They said would ship the next day and were in stock. 3 days later still processing. Called to get and update, they blamed the distributor. Could not cancel because order was processed. I could have drove to the warehouse and picked them up in 4 hours round trip. Took them a week
Shopping with JP Cycles is easy and fast. Delivery of items is always within a day or two at my residence so no slogging down to my post office box to check for a package. Item fit and upgraded my 40 year old piece so it looks better too.
Oil kit showed up right on time and had everything needed to do the job
All is well. Only complaint is the packaging of my item was busted and looked old
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Wrong spark plugs, so returning them. I hope the other part works.
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Product is good price was high and only got 2 out of 4 fasteners
All is good except for this new age nonsence about experience, don't do00 stuff like that! The part is fine, came quickly, service was good. What else is there?
Very happy with my new exhaust, purrs loud like a real motorcycle now.
Exactly what I wanted. It came here quicker than I thought it would perfect fit good experience.
Tires purchased aT a good price, I received The Tires as promised.
Would recommend this seller to my friends and family.
Description could have been better
Fit up of bar could have been better, no mounting hardware or installation instructions either
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Product fit as it should. Quick shipping. Will continue to do more business with them.
Easy to deal with easy to shop with. Hell yes
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I ordered a tire and it was the cheapest and was shipped to me within 3 days. I've experienced the same in the past with J&P cycles and will always go to you when I look for any product for my motorcycles. Totally impressed.
These were exactly the correct fit for my bike. Description was perfect and part arrived earlier than expected.
Easy order, great price fast shipping and got my bike back on the road.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


When ordering it states Next business day. Weekends and Holidays are not counted. We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.