Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,874
quality
23,589
This company responds to reviews on average within 5 days

Instant Feedback

73,187 reviews

We monitor reviews for authenticity

Indiana
1 review
0 helpful votes
Follow Edward V.
Unfollow Edward V.
Share Review
Report Review

New tires
August 17, 2024

Easy to navigate and place order! Everything arrived promptly and communication was excellent.

Date of experience: August 7, 2024
Oklahoma
1 review
0 helpful votes
Follow Catherine S.
Unfollow Catherine S.
Share Review
Report Review

Fast and easy
August 17, 2024

Easy shopping experience and the items shipped very fast. Quality packaging for secure transport and easy assembly instructions

Date of experience: August 7, 2024
Iowa
1 review
0 helpful votes
Follow JEFF J.
Unfollow JEFF J.
Share Review
Report Review

Shipping is terrible
August 17, 2024

Ordered slip on mufflers. They said would ship the next day and were in stock. 3 days later still processing. Called to get and update, they blamed the distributor. Could not cancel because order was processed. I could have drove to the warehouse and picked them up in 4 hours round trip. Took them a week

Date of experience: August 7, 2024
Kimberly E. — J&P Cycles Rep
over a year old

When ordering it states Next business day. Weekends and Holidays are not counted. We do apologize for the issue with our estimated shipping times. We try to be accurate unfortunately many factors can change these estimates.

Illinois
1 review
0 helpful votes
Follow Miles B.
Unfollow Miles B.
Share Review
Report Review

Good parts
August 17, 2024

Great site and great prices! Good parts shipped fast. Shop J&P Cycles

Date of experience: August 7, 2024
North Carolina
1 review
0 helpful votes
Follow Earle Y.
Unfollow Earle Y.
Share Review
Report Review

JP Cycles-Best Online Shop
August 17, 2024

Shopping with JP Cycles is easy and fast. Delivery of items is always within a day or two at my residence so no slogging down to my post office box to check for a package. Item fit and upgraded my 40 year old piece so it looks better too.

Date of experience: August 7, 2024
Colorado
1 review
0 helpful votes
Follow Mike J.
Unfollow Mike J.
Share Review
Report Review

Quick shipping
August 17, 2024

Oil kit showed up right on time and had everything needed to do the job

Date of experience: August 7, 2024
Georgia
1 review
0 helpful votes
Follow Christopher U.
Unfollow Christopher U.
Share Review
Report Review

All is well. Only complaint is the packaging of my item was busted and looked old

Date of experience: August 7, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Tennessee
1 review
0 helpful votes
Follow Russ D.
Unfollow Russ D.
Share Review
Report Review

Wrong spark plugs, so returning them. I hope the other part works.

Date of experience: August 7, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Ohio
2 reviews
0 helpful votes
Follow Charles W.
Unfollow Charles W.
Share Review
Report Review

High price
August 17, 2024

Product is good price was high and only got 2 out of 4 fasteners

Date of experience: August 7, 2024
South Africa
1 review
0 helpful votes
Follow Pieter J.
Unfollow Pieter J.
Share Review
Report Review

Mombo jumbo
August 17, 2024

All is good except for this new age nonsence about experience, don't do00 stuff like that! The part is fine, came quickly, service was good. What else is there?

Date of experience: August 7, 2024
Washington
2 reviews
0 helpful votes
Follow lisa N.
Unfollow lisa N.
Share Review
Report Review

Very happy with my new exhaust, purrs loud like a real motorcycle now.

Date of experience: August 6, 2024
California
1 review
0 helpful votes
Follow Steven J.
Unfollow Steven J.
Share Review
Report Review

Bad asssss!
August 17, 2024

Exactly what I wanted. It came here quicker than I thought it would perfect fit good experience.

Date of experience: August 6, 2024
Illinois
1 review
0 helpful votes
Follow Joshua T.
Unfollow Joshua T.
Share Review
Report Review

Very satisfied and look forward to my next purchases. Getting the product sooner than expected is always a pleasant surprise.

Date of experience: August 6, 2024
Ohio
1 review
0 helpful votes
Follow Gary O.
Unfollow Gary O.
Share Review
Report Review

Tires purchased aT a good price, I received The Tires as promised.
Would recommend this seller to my friends and family.

Date of experience: August 6, 2024
Minnesota
1 review
0 helpful votes
Follow Lonnie E.
Unfollow Lonnie E.
Share Review
Report Review

Description could have been better
Fit up of bar could have been better, no mounting hardware or installation instructions either

Date of experience: August 6, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

California
1 review
0 helpful votes
Follow Brittany R.
Unfollow Brittany R.
Share Review
Report Review

Great product
August 17, 2024
Updated review

Product fit as it should. Quick shipping. Will continue to do more business with them.

Date of experience: August 6, 2024

Easy to deal with easy to shop with
February 9, 2024
Previous review

Easy to deal with easy to shop with. Hell yes

Date of experience: February 8, 2024
Indiana
1 review
0 helpful votes
Follow Anthony B.
Unfollow Anthony B.
Share Review
Report Review

G
August 17, 2024

Ahxchchchfbfhcjcjfnfbfncjcjfjfjrnjttjvugubebbdbbdfjcjcjjfrbrbfbfbrbrbrbfjcjcjcjf

Date of experience: August 6, 2024
Kansas
1 review
0 helpful votes
Follow Olaf E.
Unfollow Olaf E.
Share Review
Report Review

Never disappointed
August 17, 2024

I ordered a tire and it was the cheapest and was shipped to me within 3 days. I've experienced the same in the past with J&P cycles and will always go to you when I look for any product for my motorcycles. Totally impressed.

Date of experience: August 6, 2024
Tennessee
2 reviews
0 helpful votes
Follow Jerry O.
Unfollow Jerry O.
Share Review
Report Review

Exactly what I needed
August 17, 2024

These were exactly the correct fit for my bike. Description was perfect and part arrived earlier than expected.

Date of experience: August 6, 2024
Maryland
1 review
0 helpful votes
Follow Michael J.
Unfollow Michael J.
Share Review
Report Review

Got me running again.
August 17, 2024

Easy order, great price fast shipping and got my bike back on the road.

Date of experience: August 6, 2024