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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,601
This company responds to reviews on average within 5 days

Instant Feedback

73,230 reviews

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Wisconsin
1 review
0 helpful votes
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Frame guards
August 18, 2024

Looked good but would have liked to have some mounting directions.

Date of experience: August 8, 2024
Colorado
1 review
0 helpful votes
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This backrest was way too expensive not to fit. It did not fit with my o e m bags-heritage. I had to buy brackets and extra hardware to make it work. Instructions were one size fits all. Cobra should be ashamed of themselves.

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Delivery
August 18, 2024

Received a lot quicker than anticipated. Very happy with part.

Date of experience: August 8, 2024
California
1 review
0 helpful votes
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Dirt chick's
August 18, 2024

Great easy and gregreat experiance and now i cc m tide agagim the price was right amd my order came fastat customer service

Date of experience: August 8, 2024
Ohio
1 review
0 helpful votes
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These drag pipes went on with no problem,no need to take off baffles,the sound ten times better than factory,thanks J&P.

Date of experience: August 8, 2024
Colorado
1 review
0 helpful votes
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Prompt
August 18, 2024

Great site for all parts and fast shipping. Knowledgeable staff and quality parts.

Date of experience: August 8, 2024
Michigan
2 reviews
1 helpful vote
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Does not fit an '07 Dyna. Way too short, but your listing says it does. And I'm supposed to pay shipping back to you? I can email a picture to show the problem. So I'm stuck with paying shipping both ways?

Date of experience: August 8, 2024
Kimberly E. J&P Cycles Rep
over a year old

We can try to resolve this for you. Please reach out to us at [email protected], give us a call at 800-318-4823, or utilize our live [email protected]

Illinois
1 review
0 helpful votes
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Great experience as always, just want to be updated on back order part when it's shipped.

Date of experience: August 8, 2024
Virginia
1 review
0 helpful votes
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Prompt delivery
August 18, 2024

Item was delivered quickly. Military discount was a great help with the overall purchase amount

Date of experience: August 8, 2024
Massachusetts
1 review
0 helpful votes
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Hand saver
August 18, 2024

Good overall experience. No hassles and prompt delivery. Asking for fifty characters is a bit of a hassle on this review though.

Date of experience: August 8, 2024
Ohio
1 review
0 helpful votes
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Old Biker Youngstown, OH
August 18, 2024

J & P customer for 25 years. Can get parts for older Harley much faster than waiting for swap meets.

Date of experience: August 8, 2024
Florida
1 review
0 helpful votes
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Very satisfied
August 18, 2024

Order on line easy
You can always find your parts
Quick delivery always

Date of experience: August 8, 2024
Texas
1 review
0 helpful votes
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No nonsense and great selection
August 18, 2024

Shipped within a day like they said and arrived on time. I need a few more things in the upcoming future and they have all of them available so I can get everything in one shipment which is a plus

Date of experience: August 8, 2024
Pennsylvania
1 review
0 helpful votes
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Good Easy Service
August 18, 2024

Most of my experience has been excellent and easy. One minor issue that caused me to send back the product as it was mislabeled for its fitment, however the customer service was beyond exceptional and the issue was easily resolved.

Date of experience: August 8, 2024
Kansas
1 review
0 helpful votes
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Quick, easy
August 18, 2024

Good selection, quality and price. Quick, easy and product showed up as expected.

Date of experience: August 8, 2024
Alabama
1 review
0 helpful votes
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Good serivce
August 18, 2024

Parts came on time and were good quality and a good fit on my project

Date of experience: August 8, 2024
New Jersey
1 review
0 helpful votes
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N/A
August 18, 2024

N/A………………………………………………………………………………………………………………………….

Date of experience: August 8, 2024
Oklahoma
1 review
0 helpful votes
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August 18, 2024

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Date of experience: August 8, 2024
Nevada
1 review
0 helpful votes
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Harley filler lights
August 18, 2024

Ordered filler lights for my harley.got them on the day they said they would be there. Easy ordering and quick shipping. Very satisfied.

Date of experience: August 8, 2024
Wisconsin
1 review
0 helpful votes
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Suzuki Boulevard indicator
August 18, 2024

I chose J&P as they had the best price. Delivery time was ok. The part was identical in every way and a snip to install.

Date of experience: August 7, 2024