On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
It was fine! They cam i unscathed and in original packaging. Shiny and ready to install
Had everything in stock hopefully back on the road soon customer service was great
Easy to find and order. Checked and was exactly what i wanted at half the cost of the dealer
Ordered front and rear tires and received both within a week
It has always been a good experience with professional service and in case of any problems, it is always resolved quickly and efficiently.
Friendly team.
Grateful,
Rosado
Look Great! đź‘Ť install easy on 2010 Ultra Classic! Push the button and buy them! Great Value not cheap metal!
Arrived as early and packaged well. Quality parts that fit and look great.
Husband needed supports for a project. Seems well made, does the job.
Cool site. Lots of stuff! Happy to receive merchandise quickly.
Everything was great. Easy and quick. Package came on time. No package damage
Great product, easy to install, ordering was a breeze and simple
It is a good company to do business with. Great company.they have a variety of parts at reasonable prices you can't find from other businesses.
Everything I ordered arrived on time and without issues except for a set of risers. The package came with the top clamp missing. When I contacted customer service, they had the issue resolved within a day. Very impressed.
Site is easy to use. It was quick, easy and painless. Thanks a bunch.
We needed a new filter for the bike for a trip to Sturgis, SD. J&P came through again on time for so we could get the filter changed and be gone.
Could possibly be a little brighter or maybe sell in a four pack
Always offers a great product & packaging was excellent & shipped better than expected
Wasn't sure exactly what i needed. But a quick search with simple verbiage, got me exactly the parts i needed.
Ordered a lineup tool and called and asked about different adapters. No one knew anything about what I was asking and suggested I call the manufacturer of the product after telling me you didn't carry it. I found the adapters I was looking for on your website with the exception of one.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.