On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Easy to navigate website. Parts were as described and came packaged well.
My experience was very good wish you still had a catalog. I would probably buy more.
I payed for the next day shipping and it still took 3 days after the purchase for the part to arrive. I was not refunded for paying for premium shipping.
Ordered seat from Harley Davidson's and mounting bracket was not included (witch I find to be pretty stupid) so ordered it from J&P!
Chat with agent was super helpful and I was able to complete my order in a timely manner.
The product was easy to find. It was what I needed, and alternative products were presented. My only complaint is that I have to keep selecting the model of my bike.
Acquisto perfetto come da descrizione, spedizione veloce per Italia circa 10 giorni tutto bene
It was fine! They cam i unscathed and in original packaging. Shiny and ready to install
Had everything in stock hopefully back on the road soon customer service was great
Easy to find and order. Checked and was exactly what i wanted at half the cost of the dealer
Ordered front and rear tires and received both within a week
It has always been a good experience with professional service and in case of any problems, it is always resolved quickly and efficiently.
Friendly team.
Grateful,
Rosado
Look Great! đź‘Ť install easy on 2010 Ultra Classic! Push the button and buy them! Great Value not cheap metal!
Arrived as early and packaged well. Quality parts that fit and look great.
Husband needed supports for a project. Seems well made, does the job.
Cool site. Lots of stuff! Happy to receive merchandise quickly.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We checked into your order we say you paid for 2 day air. Your order did arrive in the 2 day air time frame. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.