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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,608
This company responds to reviews on average within 5 days

Instant Feedback

73,239 reviews

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New York
1 review
0 helpful votes
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It was the right part
August 25, 2024

I ordered seat fir my harley from 2 other places before placing order with u now mind u I ordered same exact seat from all 3 however j&p cycles was only place that actually sent the seat I ordered
Thank you

Date of experience: August 15, 2024
Canada
1 review
0 helpful votes
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Fits
August 25, 2024

The part fits and the bike is running great. I appreciate it, especially with it being so early coming in.

Date of experience: August 15, 2024
Iowa
1 review
0 helpful votes
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Good experience
August 25, 2024

Easy to search for my make and model and got the material in a few days

Date of experience: August 15, 2024
Colorado
1 review
0 helpful votes
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Horn mounting bracket
August 25, 2024

Hard to get the old broken one off, but worked great. It's amazing. What a spanner wrench and drilling a couple small holes can do to get it hard off. Shipped quick easy thank you

Date of experience: August 15, 2024
Ohio
2 reviews
0 helpful votes
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Replacement of some lines
August 25, 2024

Ordered my parts I needed for a sportster, the order came with in a few days.

Date of experience: August 15, 2024
Illinois
1 review
0 helpful votes
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Excellent
August 25, 2024

Excellent quality 110% I would buy again, all great stuff, looks Awesome

Date of experience: August 15, 2024
Texas
1 review
0 helpful votes
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Good job
August 25, 2024

The parts were correct and delivered quickly. I will if needed use J&P again

Date of experience: August 15, 2024
Ohio
1 review
0 helpful votes
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Great products
August 25, 2024

Easy shopping and the person that I talked to was very friendly and professional

Date of experience: August 15, 2024
Iowa
2 reviews
0 helpful votes
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Good
August 25, 2024

They sent the wrong part, but corrected the issue very quickly!

Date of experience: August 15, 2024
Singapore
1 review
0 helpful votes
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Nil
August 25, 2024

…………………………………………………………………………………………………………………………………………………..

Date of experience: August 15, 2024
Vermont
2 reviews
0 helpful votes
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5 stars
August 25, 2024

Easy to use website, quality products, i order from jp cycles often. The items get shipped within 2-3 days

Date of experience: August 15, 2024
Canada
1 review
0 helpful votes
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Great company to deal with.
August 25, 2024

Very extensive inventory as well as a good selection. Fitment is perfect.

Date of experience: August 15, 2024
Ohio
1 review
0 helpful votes
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TOURING STABILIZER
August 25, 2024

Fast efficient! Excellent prices! Everything supplied for install, product looks stock!

Date of experience: August 14, 2024
Canada
1 review
0 helpful votes
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It was for a FLHTC 2001. I had to replace the mounting plate. No big deal. Installed the light then went for a evening ride to adjust the light. I stopped in time. It was going to fall off on the road. All 3 adjusting bolts loosened up and 1 actually fell off somewhere on the road. One other was about to fall off and the third one was half undone. The 3 integrated nuts in the back of the mounting plate are not doing their job. They loosen easily. They should be a lock nut type. And there is no lip to hold the trim ring. I had to take it off and add a small washer between the plate and the fearing to create a space for the trim ring lip. I contacted Hogworkz and I did everything right the first time. Defective product. I'm making it work but I am pissed off. That thing cost me $476.90 including shipping and exchange rate.for god's sake. Been buying from J&P for 5-6 years and spent thousands and that is the 2nd bad deal in a row.

Date of experience: August 14, 2024

All went well as usual
June 14, 2024
Previous review

All went well as usual. Thank you.

Date of experience: June 4, 2024
Colorado
1 review
0 helpful votes
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Good part
August 25, 2024

I bought this but i have curved bars and the way the cable sits it wont connect properly. But well made, great servicez

Date of experience: August 14, 2024
Minnesota
1 review
0 helpful votes
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Got what I played for
August 25, 2024

Placed my order came a week later with the quality, I have come to expect from this supplier.

Date of experience: August 14, 2024
Washington
1 review
0 helpful votes
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Great product and fast delivery
August 25, 2024

Upon inspection the fender was perfect in every detail. I don't see any imperfections that might slow down the job. After cleaning it was ready for primer and paint. Made my life much easier. Thanks!

Date of experience: August 14, 2024
Colorado
1 review
0 helpful votes
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The site is well designed and easy to use. Shipment is always fast and the parts come well protected.

Date of experience: August 14, 2024

It took 4 days, multiple attempts, chat sessions and...
April 6, 2024
Previous review

It took 4 days, multiple attempts, chat sessions and emails to put this order in. If it hadn't been for the persistence of Susan F., I don't think I would have been able to accomplish it. She DEFINITELY was instrumental and deserves kudos for her helpfulness and persistence!

Date of experience: March 26, 2024
Oklahoma
1 review
0 helpful votes
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Solid products will buy again
August 25, 2024

Ordered online came early had the parts I needed out of anywhere

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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Couldn't have been easier
August 25, 2024

Ordered a couple of tires, had it delivered to my cycle shop. Everything was easy from the ordering thru the delivery. Tracking was also easy access so I could call the shop to see if they received it when it was delivered and all I had to do was to bring it to the shop for them to replace the tires.

One suggestion is for an option for me to input my cycle type, make and model and what I need would show up for it. It was hard picking the right tires that are available for my bike.

Date of experience: August 14, 2024