Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy and quick.exceptionally good price. The quality seemed nice.and I was right. I really like this windshield triple bag...enough room for what I need. Check out was quick and easy.
Great selection great site to buy from most definitely buy again
Easily ordered, received quickly, fit perfect! That says it all!
I don't normally review but this is the 3rd time that I have been completely let down. Payed for 2 day shipping didn't receive the product until 10
Days later.
Only needed one only could find 5 pack then shipped in a huge box for $8 could have definitely been shipped better ridiculous waste. And it didn't solve the problem that's on me
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Nothing worse than waiting for a part you need to get back on the road but J&P was the only place I could find what I needed in stock.
Shipping was fairly quick and the item works as it should.
Looking for manual and got it in a very timely fashion without any hassles.
I have a 2024 Honda shadow phantom and i can't find any aftermarket parts for the bike on here
I got my tires earlier than the website said they would arrive!
I needed this part as soon as possible and it got here overnight
Work great smoother ride for my pioneer 500 was not sure they would help but they made my pioneer ride smoother
Found the correct air filter. Good selection of quality parts.
I was glad to find new parts for an old Yamaha on your site.
PS - Love the How-To videos. Thanks.
The Saddlebag support for our 2016 Harley Davidson Fatboy was a perfect fit, thanks to the customer service rep who assisted me in finding the right item for our motorcycle. Customer Service is excellent.
Had no questions about this order but previous orders they were quick to respond and help me,all around a top notch company
I ordered seat fir my harley from 2 other places before placing order with u now mind u I ordered same exact seat from all 3 however j&p cycles was only place that actually sent the seat I ordered
Thank you
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.