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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Great experience and fast shipping. It was really impressive
Quick delivery! Good looking part! Going to ride check it soon!
The spring is not even close to the OEM product and broke the minute I got it on and it took more than an hour of fighting with it. The OEM part re-installed in less than 2 minutes.
Fast shipping, and arrived in one piece. I guess i need to keep typing to make the survey happy.
Always fast delivery and the parts are always as ordered! They've been my go to place for my Harley!
Very helpful in finding and directing me in avenues to finding everything that I needed super group!
The site was easy to navigate. Shipping was smooth. Product received was as promised!
Good, easy and they have everything you need for your builds
Easy and quick.exceptionally good price. The quality seemed nice.and I was right. I really like this windshield triple bag...enough room for what I need. Check out was quick and easy.
Great selection great site to buy from most definitely buy again
Easily ordered, received quickly, fit perfect! That says it all!
I don't normally review but this is the 3rd time that I have been completely let down. Payed for 2 day shipping didn't receive the product until 10
Days later.
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.
Only needed one only could find 5 pack then shipped in a huge box for $8 could have definitely been shipped better ridiculous waste. And it didn't solve the problem that's on me
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.
Nothing worse than waiting for a part you need to get back on the road but J&P was the only place I could find what I needed in stock.
Shipping was fairly quick and the item works as it should.
Looking for manual and got it in a very timely fashion without any hassles.
I have a 2024 Honda shadow phantom and i can't find any aftermarket parts for the bike on here
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.