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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,881
quality
23,641
This company responds to reviews on average within 5 days

Instant Feedback

73,320 reviews

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Vermont
2 reviews
0 helpful votes
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5 stars
August 25, 2024

Easy to use website, quality products, i order from jp cycles often. The items get shipped within 2-3 days

Date of experience: August 15, 2024
Canada
1 review
0 helpful votes
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Great company to deal with.
August 25, 2024

Very extensive inventory as well as a good selection. Fitment is perfect.

Date of experience: August 15, 2024
Ohio
1 review
0 helpful votes
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TOURING STABILIZER
August 25, 2024

Fast efficient! Excellent prices! Everything supplied for install, product looks stock!

Date of experience: August 14, 2024
Canada
1 review
0 helpful votes
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It was for a FLHTC 2001. I had to replace the mounting plate. No big deal. Installed the light then went for a evening ride to adjust the light. I stopped in time. It was going to fall off on the road. All 3 adjusting bolts loosened up and 1 actually fell off somewhere on the road. One other was about to fall off and the third one was half undone. The 3 integrated nuts in the back of the mounting plate are not doing their job. They loosen easily. They should be a lock nut type. And there is no lip to hold the trim ring. I had to take it off and add a small washer between the plate and the fearing to create a space for the trim ring lip. I contacted Hogworkz and I did everything right the first time. Defective product. I'm making it work but I am pissed off. That thing cost me $476.90 including shipping and exchange rate.for god's sake. Been buying from J&P for 5-6 years and spent thousands and that is the 2nd bad deal in a row.

Date of experience: August 14, 2024

All went well as usual
June 14, 2024
Previous review

All went well as usual. Thank you.

Date of experience: June 4, 2024
Colorado
1 review
0 helpful votes
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Good part
August 25, 2024

I bought this but i have curved bars and the way the cable sits it wont connect properly. But well made, great servicez

Date of experience: August 14, 2024
Minnesota
1 review
0 helpful votes
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Got what I played for
August 25, 2024

Placed my order came a week later with the quality, I have come to expect from this supplier.

Date of experience: August 14, 2024
Washington
1 review
0 helpful votes
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Great product and fast delivery
August 25, 2024

Upon inspection the fender was perfect in every detail. I don't see any imperfections that might slow down the job. After cleaning it was ready for primer and paint. Made my life much easier. Thanks!

Date of experience: August 14, 2024
Colorado
1 review
0 helpful votes
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The site is well designed and easy to use. Shipment is always fast and the parts come well protected.

Date of experience: August 14, 2024

It took 4 days, multiple attempts, chat sessions and...
April 6, 2024
Previous review

It took 4 days, multiple attempts, chat sessions and emails to put this order in. If it hadn't been for the persistence of Susan F., I don't think I would have been able to accomplish it. She DEFINITELY was instrumental and deserves kudos for her helpfulness and persistence!

Date of experience: March 26, 2024
Oklahoma
1 review
0 helpful votes
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Solid products will buy again
August 25, 2024

Ordered online came early had the parts I needed out of anywhere

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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Couldn't have been easier
August 25, 2024

Ordered a couple of tires, had it delivered to my cycle shop. Everything was easy from the ordering thru the delivery. Tracking was also easy access so I could call the shop to see if they received it when it was delivered and all I had to do was to bring it to the shop for them to replace the tires.

One suggestion is for an option for me to input my cycle type, make and model and what I need would show up for it. It was hard picking the right tires that are available for my bike.

Date of experience: August 14, 2024
Minnesota
1 review
0 helpful votes
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Excellent knowledgeable help
August 25, 2024

Great to long -----------'--''''#'''''''''''''''''''''''

Date of experience: August 14, 2024
Kuwait
1 review
0 helpful votes
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Trusted company website
August 25, 2024

Wonderful, i found what i want, as expected, delivered very fast

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
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Excellent
August 25, 2024

Excellent service and delivery, product exactly as described

Date of experience: August 14, 2024
Arizona
1 review
0 helpful votes
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Timely and reasonably priced
August 25, 2024

I was able to find the parts I needed with no trouble on the website. Checkout was relatively easy. Shipping was timely and tracking was simple. I will definitely use J&P in the future.

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Great products at great prices.
August 25, 2024

Every essential part I've needed for my chopper build I've found at JP cycles at reasonable prices, and shipping times are very reasonable. I've ordered from this company for several years now and will continue to do so.

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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Simple
August 25, 2024

It was very easy to find the correct product that I was looking for!

Date of experience: August 14, 2024
Oklahoma
1 review
0 helpful votes
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Slash cut exhaust
August 25, 2024

Delivery was quick and packaged well. Item was good quality and exactly as described. Exhaust was a little loud for my taste on my bike but I'm keeping it for potential future use. J&P were great to order from.

Date of experience: August 14, 2024
Virginia
2 reviews
0 helpful votes
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Quick service
August 25, 2024

Good parts and fast delivery, I hope every transaction is this smooth.

Date of experience: August 14, 2024
Ohio
1 review
0 helpful votes
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Shorter kickstand
August 25, 2024

Excellent service. Quick shipping. I need to write 50 characters. Be happy I bought and don't tell me I need to expand on my review.

Date of experience: August 14, 2024
Canada
1 review
0 helpful votes
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🤘 great service! 🤘
August 25, 2024

Bought a few things off this site the past few years. Always great service and easy to use website.

Date of experience: August 14, 2024