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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,878
quality
23,623
This company responds to reviews on average within 5 days

Instant Feedback

73,248 reviews

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South Carolina
1 review
0 helpful votes
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Easy online ordering
August 24, 2024

It was a easy process find and ordering products. The packaging was great no damage to the products where I received it. It was exactly what I ordered.

Date of experience: August 14, 2024
Nebraska
2 reviews
0 helpful votes
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Awesome
August 24, 2024

Love the ease of shopping and selection of parts for my bike and service

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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As described
August 24, 2024

Good quality. Strong stitching. Easy mounting design. Would recommend this item

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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Somewhat Satisfied
August 24, 2024

Paid for expedited 2 day shipping and received 4 days later. Was a birthday gift. Not happy about that. Product good.

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Just Perfect (JP)
August 24, 2024

Very easy and trouble free with affordability and free delivery to a post office since I reside in a remote area of northern Arizona.

Date of experience: August 14, 2024
Wisconsin
1 review
0 helpful votes
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Good price
August 24, 2024

You can't beat the prices. Most places want to charge an arm and a leg.

Date of experience: August 14, 2024
Colorado
1 review
0 helpful votes
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Parts for me
August 24, 2024

Good stuff at good price.and as I ordered.sent quickly and neat.

Date of experience: August 14, 2024
Wisconsin
1 review
0 helpful votes
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Excellent!
August 24, 2024

I ordered the wrong tire, sent it back and ordered the right one. They refunded my original purchase VERY quickly and received my new tire in 24 hrs.

Date of experience: August 14, 2024
California
1 review
0 helpful votes
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When ordering ask for time of delivery and if purchase date is a weekend ask if order is going to be put in system on a monday or middle of week or the following friday; slow on placing order!

Date of experience: August 14, 2024
Colorado
1 review
0 helpful votes
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Just what I needed
August 24, 2024

Called customer service to ask a question about the carb rebuild kit I was planning on purchasing, received great information and purchased the kit. Shipping was fast and was delivered as expected. Parts worked great and my dads bikes are back on the road

Date of experience: August 14, 2024
Oregon
2 reviews
0 helpful votes
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Fast shipping
August 24, 2024

Received the product rather quickly. Flawless transaction.

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Fast service
August 24, 2024
Updated review

I will keep on buying any parts I need as long as I own a motorcycle

Date of experience: August 14, 2024

Great site
February 26, 2024
Previous review

Great site

Date of experience: February 26, 2024
Virginia
2 reviews
0 helpful votes
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Service
August 24, 2024

The order shipped promptly, and none of the contents were damaged upon receipt. Very satisfied.

Date of experience: August 14, 2024
Georgia
1 review
0 helpful votes
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It was shown on an open box listing as a front and rear seat and I only received a front seat.

Date of experience: August 14, 2024
Nebraska
1 review
0 helpful votes
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Tires
August 24, 2024

Excellent selection, lightning fast shipping, and very well packaged.

Date of experience: August 14, 2024
Kansas
1 review
0 helpful votes
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MD4085
August 24, 2024

Easy to find and order. Description a little unclear whether the rotor itself is stainless. The picture and description does not describe the standard rotor sent. It is a MD4085, but it is not an upgrade as described. I bought into the two part riveted rotor idea dissipating the heat better, but what came was a solid one-piece rotor. Because my cycle was down and the rotor fit, I used it anyway.

Date of experience: August 14, 2024
Virginia
1 review
0 helpful votes
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Helmets are a man's best friend...
August 24, 2024

Quick, easy, simple, sold...looking for helmets, I thought would be easy, but there are a lot out there. I feel you get what you pay for. I can only afford so much. So it means alot to me to get it right the first time. Did my research. Do research...! I found my helmet here. To each his own. I like it. It's beautiful. Fits as it should. Looks great. Price was right for my budget. I'm happy...! Thanks J&P cycles for being there.

Date of experience: August 14, 2024
New York
1 review
0 helpful votes
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Customer service
August 24, 2024
Updated review

Good service. Hopefully these bars work. Will try them tomorrow.

Date of experience: August 14, 2024

Nice
July 12, 2024
Previous review

Nice site. Found what I needed. Everything worked. Will order from you again soon.

Date of experience: July 2, 2024
Louisiana
1 review
0 helpful votes
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🤙🏽
August 24, 2024

All in one stop! Always get my parts from JP. 🦅🦅🦅🦅🦅🦅🦅🦅🦅🦅

Date of experience: August 14, 2024
Indiana
1 review
0 helpful votes
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Motorcycle Compass
August 24, 2024

I ordered this as a gift- he was excited & is currently installing!

Date of experience: August 14, 2024