Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Outstanding service and attention to issues. I received my order and found a manufacturers defect. I contacted sales and immediately I got a return label and a replacement was sent right away. It's easy to rate high when everything goes right but how a company handles a problem is a better measure of who they really are. I will buy from J&P again
Product was as described. Instructions for repair should be evaluated by J&P team. If the detailed instructions are followed to spec then the bore after ream wouldn't be a press fit for bushings as OD of bushings is equal to ream size. Also, reaming the bushings after installation would appear to create an air gap in the throttle plate shaft which was the original issue.
They had what I needed. It was easy to find and order. This is a big reason I purchase my motorcycle parts from here.
I needed certain parts for my Harley and these J&P had what I needed in stock with speedy shipping no complaints here.
Better than what I had originally in the bike thank you very much
Ordered few things needed as my bike was broke down. After a day or two I received notice that they didn't have one part like the inventory said so they refunded me quickly. Wasn't a big deal but the next part I needed right away and it wasn't shipping. I finally called to see what was going on and found out it was still coming from the factory. Was able to change my order and get a part that was ready to go and got it within three days. Customer service was great and I'm happy for the speedy fix.
Had other levers get snapped off too easily. This one fit perfectly and is much better constructed than the others. I believe this one will withstand the abuse better than the others. :)
My order came on time and and in good condition, as always! J&P is a largely known online shop for motorcycle parts and has always delivered.
Great that the military discount is offered and the costumer service was very good when I asked about the delivery
Good, the product looks great. The price was great. The only thing is, one of the holes don't align up.
Website is easy to navigate through and find exactly what you are looking for. And verify correct fitment on your motorcycle.
Cody was a BIG help...a good product line with great service and fast shipping!
The cover itself isn't bad it has mo= to do with the size of it, it was purchased to cover a sportster and doesn't fit even though it was listed as the correct cover for the bike
Great products, fast shipping. What more could I ask for? Thanks J&P.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

