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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,872
quality
23,551
This company responds to reviews on average within 5 days

Instant Feedback

73,089 reviews

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Australia
1 review
0 helpful votes
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Fantastic, easy, fast.
Softail nacelle is great, this kit is for a halogen light. Needed a different bracket to fit led

Date of experience: August 21, 2024
Washington
1 review
0 helpful votes
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Painless purchase
September 1, 2024

They had exactly what I was looking for at an affordable price

Date of experience: August 21, 2024
Colorado
2 reviews
0 helpful votes
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Fast and easy
September 1, 2024

It was easy to find what I was looking for. The parts are top end and worked like oem or better. Then the shipping it was here in two day with ground shipping.

Date of experience: August 21, 2024
Florida
1 review
0 helpful votes
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Seat
September 1, 2024

Had to get a new seat for a harley 48, perfect condition and fast shipping.

Date of experience: August 21, 2024
Missouri
1 review
0 helpful votes
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No
September 1, 2024

No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no!

Date of experience: August 21, 2024
Washington
1 review
0 helpful votes
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Happy
September 1, 2024

I like that I can order simply and not have to track my product, like I've done with other providers.

Date of experience: August 21, 2024
Iowa
1 review
0 helpful votes
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Satisfied customer
September 1, 2024

The tires I ordered were perfect. It fit perfect on my scooter

Date of experience: August 21, 2024
Wisconsin
1 review
0 helpful votes
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Fast shipping,great price,good quality product.
September 1, 2024
Updated review

J&P has always been a great place to shop and buy parts. I would buy here again

Date of experience: August 21, 2024

Shipping
March 29, 2024
Previous review

It took to long to ship. I ordered it on March 8th it didn't ship until the 14th I didn't recieve it until the 18th. It took longer to fill the order than it did for the USPS to get it here. I won't be buying from here again.

Date of experience: March 19, 2024
New Jersey
1 review
0 helpful votes
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Love J&P
September 1, 2024

Quality parts at a fair price with rapid delivery. What's not to like?! Thanks for the First Responder discount.

Date of experience: August 21, 2024
Virginia
1 review
0 helpful votes
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Great price and service as usual. Always a pleasure to deal with J&P. Good price and outstanding quick shipping.

Date of experience: August 21, 2024
Indiana
1 review
0 helpful votes
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Great replacement and exact fit.
September 1, 2024

Found filter to be the cheapest priced on J&P so ordered from them. Definitely will order again through them again. Service was great and ordering was easy.

Date of experience: August 21, 2024
Colorado
1 review
0 helpful votes
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BS coupon code
August 31, 2024

Got an email coupon code that said it expired on December 31 of 2024 but when I try to use it, it said it expired on May 1,2024

Date of experience: August 21, 2024
Pennsylvania
1 review
0 helpful votes
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Will be a customer again
August 31, 2024

Great service easy to use site had my fuel caps 2 days after I ordered

Date of experience: August 21, 2024
Oklahoma
1 review
0 helpful votes
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Tires
August 31, 2024

Great fit looks good on my Vintage Yamaha 360 this like the one that came with when it was new

Date of experience: August 21, 2024
South Carolina
1 review
0 helpful votes
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Perfect!
August 31, 2024

I was looking for a smoke lens taillight cover for my Harley-Davidson Duece and J&P Cycles was literally the only place I found one and it is sharp. Can't be more happier with the way it looks on my bike. Thanks everyone there, great company!

Date of experience: August 21, 2024
Pennsylvania
1 review
0 helpful votes
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Great product
August 31, 2024

Customer service was very helpful with answering my questions.

Date of experience: August 21, 2024
California
1 review
0 helpful votes
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Had what I needed and pricing is good! Products arrived on time, they are on my bike and they didn't rattle off.

Date of experience: August 21, 2024
Illinois
1 review
0 helpful votes
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Great place
August 31, 2024

Never had an issue with J&P. Always got what I ordered and fast. Ordered klock werks windshield this time had it next day. Works great.

Date of experience: August 21, 2024
Kansas
1 review
0 helpful votes
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Older Harley
August 31, 2024

Easy, and their vehicle match system was spot on. Delivery was fast and I will definitely be a lifetime customer.

Date of experience: August 21, 2024
North Dakota
1 review
0 helpful votes
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Tire story
August 31, 2024

Was disappointed cause I did not get a shipped notification or a tracking number. Took a little longer than i thought to receive tire but I have no idea when it shipped

Date of experience: August 21, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We show we emailed you the tracking information on 8/7 Please check your Spam folder and make sure it was not sent there. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.