Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of J&P Cycles

J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
grey stargrey stargrey stargrey stargrey star

J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,606
This company responds to reviews on average within 5 days

Instant Feedback

73,236 reviews

We monitor reviews for authenticity

New Jersey
1 review
0 helpful votes
Follow Capt. G.
Unfollow Capt. G.
Share Review
Report Review

Love J&P
September 1, 2024

Quality parts at a fair price with rapid delivery. What's not to like?! Thanks for the First Responder discount.

Date of experience: August 21, 2024
Virginia
1 review
0 helpful votes
Follow VINCENT I.
Unfollow VINCENT I.
Share Review
Report Review

Great price and service as usual. Always a pleasure to deal with J&P. Good price and outstanding quick shipping.

Date of experience: August 21, 2024
Indiana
1 review
0 helpful votes
Follow Sarah C.
Unfollow Sarah C.
Share Review
Report Review

Great replacement and exact fit.
September 1, 2024

Found filter to be the cheapest priced on J&P so ordered from them. Definitely will order again through them again. Service was great and ordering was easy.

Date of experience: August 21, 2024
Colorado
1 review
0 helpful votes
Follow Carolyn Y.
Unfollow Carolyn Y.
Share Review
Report Review

BS coupon code
August 31, 2024

Got an email coupon code that said it expired on December 31 of 2024 but when I try to use it, it said it expired on May 1,2024

Date of experience: August 21, 2024
Pennsylvania
1 review
0 helpful votes
Follow Derick O.
Unfollow Derick O.
Share Review
Report Review

Will be a customer again
August 31, 2024

Great service easy to use site had my fuel caps 2 days after I ordered

Date of experience: August 21, 2024
Oklahoma
1 review
0 helpful votes
Follow Jack M.
Unfollow Jack M.
Share Review
Report Review

Tires
August 31, 2024

Great fit looks good on my Vintage Yamaha 360 this like the one that came with when it was new

Date of experience: August 21, 2024
South Carolina
1 review
0 helpful votes
Follow Jim C.
Unfollow Jim C.
Share Review
Report Review

Perfect!
August 31, 2024

I was looking for a smoke lens taillight cover for my Harley-Davidson Duece and J&P Cycles was literally the only place I found one and it is sharp. Can't be more happier with the way it looks on my bike. Thanks everyone there, great company!

Date of experience: August 21, 2024
Pennsylvania
1 review
0 helpful votes
Follow Domenico I.
Unfollow Domenico I.
Share Review
Report Review

Great product
August 31, 2024

Customer service was very helpful with answering my questions.

Date of experience: August 21, 2024
California
1 review
0 helpful votes
Follow Glenn D.
Unfollow Glenn D.
Share Review
Report Review

Had what I needed and pricing is good! Products arrived on time, they are on my bike and they didn't rattle off.

Date of experience: August 21, 2024
Illinois
1 review
0 helpful votes
Follow Jeff G.
Unfollow Jeff G.
Share Review
Report Review

Great place
August 31, 2024

Never had an issue with J&P. Always got what I ordered and fast. Ordered klock werks windshield this time had it next day. Works great.

Date of experience: August 21, 2024
Kansas
1 review
0 helpful votes
Follow Christopher B.
Unfollow Christopher B.
Share Review
Report Review

Older Harley
August 31, 2024

Easy, and their vehicle match system was spot on. Delivery was fast and I will definitely be a lifetime customer.

Date of experience: August 21, 2024
North Dakota
1 review
0 helpful votes
Follow Pius N.
Unfollow Pius N.
Share Review
Report Review

Tire story
August 31, 2024

Was disappointed cause I did not get a shipped notification or a tracking number. Took a little longer than i thought to receive tire but I have no idea when it shipped

Date of experience: August 21, 2024
Kimberly E. J&P Cycles Rep
over a year old

We show we emailed you the tracking information on 8/7 Please check your Spam folder and make sure it was not sent there. We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

Colorado
1 review
0 helpful votes
Follow Gabriel V.
Unfollow Gabriel V.
Share Review
Report Review

Parts
August 31, 2024

Found it by chance I checked several places. Most out of stock.

Date of experience: August 21, 2024
Nebraska
2 reviews
0 helpful votes
Follow THERKILDSEN M.
Unfollow THERKILDSEN M.
Share Review
Report Review

What ya need when ya want it
August 31, 2024

Easy, fast, fair price what more ya want and great customer service thanks again Tom

Date of experience: August 21, 2024
California
1 review
0 helpful votes
Follow James Q.
Unfollow James Q.
Share Review
Report Review

Need to send both tires at the same time
August 31, 2024
Updated review

I wish you had sent both tires at the same time and still one tire one second tire second

Date of experience: August 21, 2024

I've always enjoyed the service that I have received
February 14, 2024
Previous review

MP is always been excellent with the merchandise and if I have a problem they've always taken care of it with extra performance

Date of experience: February 14, 2024
California
1 review
0 helpful votes
Follow Mark U.
Unfollow Mark U.
Share Review
Report Review

Pleasant customer service reps.
August 31, 2024

First fender delivered was wrong one. Customer service indicated I ordered wrong fender. Double checked and discovered shipping dept. made error, not me. Second fender delivered was correct but had two small dents. Photographed dents and sent to customer service. Tapped out dents and painted.Sent original fender back to J&P.

Date of experience: August 21, 2024
Kimberly E. J&P Cycles Rep
over a year old

We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.

New Mexico
1 review
0 helpful votes
Follow James G.
Unfollow James G.
Share Review
Report Review

Wrong part
August 31, 2024

Always be specific about a ordered part. I got the wrong 1,it costs more 2 send it back than it is worth. Eating this 1...

Date of experience: August 21, 2024
Florida
1 review
0 helpful votes
Follow Brian U.
Unfollow Brian U.
Share Review
Report Review

Saves boots
August 31, 2024

Great product. It looks good and keeps my brother-in-law from melting his boots on his pipes!

Date of experience: August 21, 2024
Texas
2 reviews
0 helpful votes
Follow Roger V.
Unfollow Roger V.
Share Review
Report Review

These are NOT thin
August 31, 2024

These are exactly the same size as the regular ear pads. I have measured them with a caliper and there is absolutely NO difference. Shipping was ridiculously slow.

Date of experience: August 21, 2024
Arizona
1 review
0 helpful votes
Follow Terry W.
Unfollow Terry W.
Share Review
Report Review

Nice air breather
August 31, 2024

I don't type very much but you want 50 words so in gonna keep going

Date of experience: August 21, 2024