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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Ease of look up and checkout. Price was cheaper than H-D and product looks great
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J&P is the best place to shop for motorcycle parts and gear period. Great selection. Great prices. Great service. Super fast shipping.
The customer service in the chat was perfect for my purchase decision. Additionally, I appreciate that you refunded a product I bought but did not receive due to customs issues in Brazil. The level of commitment to the customer is fantastic. Congratulations!
I ordered a stage one from j&p cycles. Air cleaner, 2 to 1 exhaust, and tuner. I got the air cleaner and tuner in the mail, but my exhaust was shipped with the wrong item. I called customer service and the lady took great care of me and even upgraded my exhaust at no cost to me at all! I am super grateful and happy with the service provided!
Price not too bad, a little on the higher side but always great products. Definitely worth the little extra cost
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The kit was missing the small O rings and I didn't realize this until after I had opened the packaging. I tried to use a different O ring but it didn't work so I just waisted $40 and still have no rear brakes.
I received my parts in a timely manner and they were delivered as quickly as possible.
These didn't quite fit my cvo pro street breakout, but I modified them to fit (thicker fork tubes)
Fantastic, easy, fast.
Softail nacelle is great, this kit is for a halogen light. Needed a different bracket to fit led
It was easy to find what I was looking for. The parts are top end and worked like oem or better. Then the shipping it was here in two day with ground shipping.
Had to get a new seat for a harley 48, perfect condition and fast shipping.
No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no!
J&P has always been a great place to shop and buy parts. I would buy here again
It took to long to ship. I ordered it on March 8th it didn't ship until the 14th I didn't recieve it until the 18th. It took longer to fill the order than it did for the USPS to get it here. I won't be buying from here again.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

