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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,907
quality
23,958
This company responds to reviews on average within 4 days

Instant Feedback

74,303 reviews

We monitor reviews for authenticity

1 review
0 helpful votes
Follow Two Tall D.
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Fast shipping
April 21, 2026

Custom dynamics didn't even have these in stock on their site. They fit 2019 Harley Streetglide passing lamps perfectly no extra harness needed. Big ups to J&P cycles for coming thru!

Date of experience: April 10, 2026
1 review
0 helpful votes
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Rolling Again!
April 21, 2026

I ordered the rear bearings I needed they shipped quickly and were the correct parts that I needed turning it into a very smooth transaction.

Date of experience: April 10, 2026
1 review
0 helpful votes
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Went online & easily navigated the website to find the parts I needed. Prices were a little better than dealership. Love the fitment guarantee! Wife will be happy when she's back on the road. Ordered on a Saturday and my packages arrived Wednesday & Thursday

Date of experience: April 10, 2026
1 review
0 helpful votes
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Store is great. Products faulty
April 21, 2026
Updated review

Ordered:
1/4 20 seat bolts, received 1/4 28 bolts in 1/4 20 wrapper
Saddlemen seat, one of the bracket to seat nuts embedded in the seat just spins.

Date of experience: April 10, 2026

Have to enter text
July 28, 2025
Previous review

Have to enter text. They should pay a testing team and not expect customers to do testing for them.

Date of experience: July 18, 2025
Colorado
1 review
0 helpful votes
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Evolution in stall
April 20, 2026
Updated review

Late sixties have rode out of high school, double knee replacement done, sold all my Harley's. Years late I run across fxstc 1989, twenty footer major cleaning oil fluids gaskets covers and saddle, luggage rack would fit but changed the license plat bracket. Great source for those becoming antique by years.

Date of experience: April 10, 2026

Old guy biker, 89 Harley, found parts
July 11, 2025
Previous review

Purchased an Harley evo, 1989, not many carry what is now a vintage Harley. Harley site, offers parts that dealers no longer carry due to age of bike. Feel good after double knee surgery to ride again on this old chopper.

Date of experience: July 1, 2025
1 review
0 helpful votes
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Easy install
April 20, 2026

Pretty easy install for the most part aside from having to look up YouTube videos on how to install them loll. Some instructions that cane with the parts would have been nice. But no big deal 👍 just a quick YouTube search and it was a easy install

Date of experience: April 10, 2026
Florida
1 review
0 helpful votes
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BEE BEE
April 20, 2026
Updated review

Okay so the left side mirror should be left hand threads. One review was correct. I have a fix Bikers. Take JB Weld fill the hole where the bolt threads in. Snug it down let sit over night, now it is welded. Done

Date of experience: April 10, 2026

Thanks easy
June 24, 2025
Previous review

Thanks easy

Date of experience: June 14, 2025
Maine
1 review
0 helpful votes
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Chrome lifter blocks
April 20, 2026
Updated review

Found these on J&P and it's what the doctor ordered

Date of experience: April 10, 2026

Quick and easy
April 8, 2026
Previous review

Quick and easy

Date of experience: March 29, 2026
1 review
0 helpful votes
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Ffgujjj
April 20, 2026
Updated review

D d f h just b k in jj ju f d dy y h b j

Date of experience: April 10, 2026

So far have gotten all my parts quickly
September 30, 2025
Previous review

So far have gotten all my parts quickly

Date of experience: September 20, 2025
Massachusetts
1 review
0 helpful votes
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Great as usual8
April 20, 2026
Updated review

Always very easy to find exact fitment of parts and accessories

Date of experience: April 9, 2026

Love j&p cycles always has what im looking for at a...
April 6, 2026
Previous review

Love j&p cycles always has what im looking for at a great price

Date of experience: March 26, 2026
New York
1 review
0 helpful votes
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Exceptional service
April 19, 2026

JP Cycles is the best online retailer for motorcycle parts. Prices are always competitive, they always have what I need, and they ship almost immediately. Any issues with our order are quickly and thoroughly resolved. They take care of their customers.

Date of experience: April 9, 2026
Missouri
1 review
0 helpful votes
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Impressive
April 19, 2026

Can't thank you enough for the replacement on my rear tire.
Your Rep that helped me choose the correct tire should be compensated.
Not sure who it was but u can find out and give him credit since I did reorder another tire.
Was due to him.
Thanks again for a wonderful experience! William Baker

Date of experience: April 9, 2026
Georgia
1 review
0 helpful votes
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I ordered the Roland Sands Seventy4 "Cota" gloves on 11/16/25, J&P Cycles sent a set of Roland Sands Seventy4 "Roswell" gloves. Okay, no big deal, I'll keep them. I got an email from J&P Cycles in March of 2026 saying the gloves on my watch list "Cota" were on sale. I ordered them and guess what, they sent another pair of "Roswell" gloves. They put the gloves on clearance and apparently whoever pulls the order just sees Roland Sands Seventy4 on the header card and doesn't bother to look at the style of glove. Not really a big deal to me but they should definitely do better.
Order #*******
Order # *******

Date of experience: April 9, 2026
Kimberly E. J&P Cycles Rep
1 day ago

Ryan
Thank you for sharing your experience with us. We're sorry to hear that we didn’t meet your expectations. Your feedback is incredibly valuable, and we want you to know that we take it seriously. If there’s anything more we can do to make things right, please don’t hesitate to reach out.


Everything was pretty easy to find, easy check out...
June 30, 2025
Previous review

Everything was pretty easy to find, easy check out process.

Date of experience: June 20, 2025
District of Columbia
1 review
0 helpful votes
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You had what I needed. The pedal looked great. I ordered it and had it in a couple of days.

Date of experience: April 3, 2026
1 review
0 helpful votes
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April 19, 2026

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Date of experience: April 9, 2026
1 review
0 helpful votes
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Fabulous customer service
April 19, 2026

Had an issue with a part that I ordered. These guys took care of everything with one phone call and an email. Could not have asked for better customer service or care. These guys actually care about their customers, which is rare in today's world.

Date of experience: April 9, 2026
1 review
0 helpful votes
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Missing parts
April 19, 2026

I receive my order, but the two bearings were not in it. So I called to find out that they were on backorder. But never received any notification of it. Billy was very helpful and got me a refund..

Date of experience: April 6, 2026
New York
1 review
0 helpful votes
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Smooth as Butter
April 19, 2026
Updated review

The ordering process is easy. The product was correct and packaged properly and fit my super glide perfectly. I've ordered from JP cycles before and will do so again.

Date of experience: April 9, 2026

What a relief
May 1, 2025
Previous review

Pegs were easy to install, adjust and look fantastic. Shipping was fast and packaged well with sufficient directions for install. The improvement in comfort during my ride is night and day better with these switchblade foot pegs.

Date of experience: April 21, 2025
1 review
0 helpful votes
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They had what I wanted, and I went and got it.
April 19, 2026
Updated review

I rode over on a nice day, and looked around, would of liked to have help looking, but I was just pointed to what I asked for, and was left to wounded a lot..

Date of experience: March 24, 2026

I am buying a backrest for a mustang seats I bought...
April 7, 2026
Previous review

I am buying a backrest for a mustang seats I bought the day before,
It couldn't find where I purchased it at, and didn't want to let me buy the wrong backrest, but someone saw the problem and fixed it for me. I went away happy 😊 thanks

Date of experience: March 28, 2026
1 review
0 helpful votes
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Site said product was a fitment to my bike but was not when received. Customer service confirmed it was not compatible and proceeded with return.

Date of experience: April 8, 2026