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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,524
This company responds to reviews on average within 5 days

Instant Feedback

73,012 reviews

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Wisconsin
1 review
0 helpful votes
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Purchase
September 1, 2024

Easy order, quick shipping, good product, no issues. Thank you.

Date of experience: August 22, 2024
Alabama
3 reviews
0 helpful votes
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Easy, fast, browsing according to my saved vehicle on the site made it even easier

Date of experience: August 22, 2024
Pennsylvania
1 review
0 helpful votes
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Great
September 1, 2024

I had a great experience shopping. The filters are very useful, when narrowing your search. My parts came on time.

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Overall I love J&P
September 1, 2024

Easy to shop for but product doesn't quite fit my bike but that's ok I can make it work still a great experience

Date of experience: August 22, 2024
Massachusetts
1 review
0 helpful votes
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My Experiences with JP Cycles
September 1, 2024
Updated review

I have been ordering from their website for years now. When I owned my 1991 FXR, there where no other options on the web that knew what I was looking for...AND had it in stock!
Now that I own a 2017 Streetglide, it is even easier to get my parts and information in a reasonable amount of time.

Date of experience: August 22, 2024

I ALWAYS find what I am looking for on JPCycles!
July 13, 2024
Previous review

I ALWAYS find what I am looking for on JPCycles!

Date of experience: July 3, 2024
Maine
1 review
0 helpful votes
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I'm extremely happy with my order
September 1, 2024

Website was easy to use and select the correct size tires for my bike at the best price!

Date of experience: August 22, 2024
Minnesota
1 review
0 helpful votes
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Tires
September 1, 2024

Excellent speedy delivery. Highly recommend for all your needs

Date of experience: August 22, 2024
Washington
1 review
0 helpful votes
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Good
September 1, 2024

It was good most of the peaces work. Did have to use some of the old parts cuz the has kept running out the over flow.

Date of experience: August 22, 2024
North Carolina
1 review
0 helpful votes
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Ease of look up and checkout. Price was cheaper than H-D and product looks great

Date of experience: August 22, 2024
Michigan
1 review
0 helpful votes
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If you want feedback don't make this field 50 characters or more to type or I won't be leaving anymore feedback.

Date of experience: August 22, 2024
California
1 review
0 helpful votes
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Always Great!
September 1, 2024
Updated review

J&P is the best place to shop for motorcycle parts and gear period. Great selection. Great prices. Great service. Super fast shipping.

Date of experience: August 22, 2024

Love this place!
July 27, 2024
Previous review

Love this place!

Date of experience: July 17, 2024
Brazil
1 review
0 helpful votes
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Perfect!
September 1, 2024

The customer service in the chat was perfect for my purchase decision. Additionally, I appreciate that you refunded a product I bought but did not receive due to customs issues in Brazil. The level of commitment to the customer is fantastic. Congratulations!

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Great customer service.
September 1, 2024

I ordered a stage one from j&p cycles. Air cleaner, 2 to 1 exhaust, and tuner. I got the air cleaner and tuner in the mail, but my exhaust was shipped with the wrong item. I called customer service and the lady took great care of me and even upgraded my exhaust at no cost to me at all! I am super grateful and happy with the service provided!

Date of experience: August 22, 2024
Florida
1 review
0 helpful votes
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Quality products
September 1, 2024

Price not too bad, a little on the higher side but always great products. Definitely worth the little extra cost

Date of experience: August 22, 2024
Massachusetts
1 review
0 helpful votes
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...
September 1, 2024
Updated review

...

Date of experience: August 22, 2024

Just the part I needed
April 29, 2024
Previous review

Just the part I needed.

Date of experience: April 18, 2024
Colorado
1 review
0 helpful votes
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Performance Machine Rear Brake Master Cylinder Rebuild Kit
September 1, 2024
Updated review

The kit was missing the small O rings and I didn't realize this until after I had opened the packaging. I tried to use a different O ring but it didn't work so I just waisted $40 and still have no rear brakes.

Date of experience: August 22, 2024

Best site online
August 27, 2024
Previous review

Best site online

Date of experience: August 16, 2024
Maine
2 reviews
0 helpful votes
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Sporter parts
September 1, 2024

I received my parts in a timely manner and they were delivered as quickly as possible.

Date of experience: August 22, 2024
Norway
1 review
0 helpful votes
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These didn't quite fit my cvo pro street breakout, but I modified them to fit (thicker fork tubes)

Date of experience: August 21, 2024
Australia
1 review
0 helpful votes
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Fantastic, easy, fast.
Softail nacelle is great, this kit is for a halogen light. Needed a different bracket to fit led

Date of experience: August 21, 2024
Washington
1 review
0 helpful votes
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Painless purchase
September 1, 2024

They had exactly what I was looking for at an affordable price

Date of experience: August 21, 2024