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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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The pipes arrived and I installed them. They turned out quieter than I expected.
I had no problem with my order aside from the 2 weeks it took before I finally received all my items. Only a couple items actually showed up when they were supposed to. I slowly got the parts over the coarse of 2 WEEKS! Which caused me to miss an event I had been scheduled to attend. Free shipping is cool and all but I'd have gladly paid for shipping in order to get my stuff in a timely manner or just purchased elsewhere. I have bought from your company for close to 15 years and in the past was always satisfied and actually the customer service I experienced in the past was so good it was surprising. And now I can't even get a paper parts catalog? I would make a lot more orders with y'all if I had a hard copy catalog to flip through instead of the hard to navigate online store like everyone else. Will catalogs come back? You should make it an option.
I ordered my slip on's in black and I got them in Crome when I called and asked about it I was told they only come in crome. This is the second item that I have ordered or tried to order that the website says they have or will fit my bike only to find out they don't have it.
I have asked if you don't sell it why's it on your website?
The shipping box looked like it sat in the rain, the top was completely crushed in it kinda looked like it got tossed around or someone was playing catch with it and kept dropping it. And the Kenwood box inside the shipping box was also crushed alone top. The starafom inside seemed to be intact so I'm hoping I don't have any issues with this product. (Being as it is a 4hr project to install on a motorcycle)
Delivery tracking was great, with the exception that the package was delivered to the wrong address. Luckily, the neighbor, who lives around the corner, on a different street, brought it to our house the next day. FedEx had sent a picture of the drop off garage as they were investigating, enough for us to tell the it was not at our house, as they were investigating the matter. The rep from J&P stated that if delivery did not happen in 2 days, they would send out another.
Great shopping experience and fast shipping. Will look at J&P first for next purchase.
Great selection.everyday needs and longterm merchandise that made my selection a positive one!
I received exactly what I ordered, in less than a week's time.
Great customer service. Very knowledgeable and helpful with any questions that I had.
Quick and easy ordering. Shipped fast and free. Worked great, nuff said
True to size, shipped super fast. Over all very happy with purchase
Part was available and on my bike in less than a week. A bit tricky to install without removing the tank.
Received order sooner than anticipated. I am a long time customer for a simple reason...I have never had an issue with J&P.
I ordered two tires for my chopper. They were reasonably priced and delivery was quick.
Great service.
Good delivery time. Almost everything you need for your bike in one place and as easy as to push a button.
I ordered a clutch cable on a holiday weekend Sunday. Monday was a holiday so it shipped Tuesday and I received it Wednesday
Received tire next day awesome service. I will continue to us J&P cycles
They offer good selection of older bike parts. They ship promptly and followup.
Thank you for exceptional service and great pricing. And fast delivery
I ordered a new Drag Specialty battery, it came quick and has more power then my old Harley battery. Website is easy to use and check out was hassle free
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

