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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,879
quality
23,630
This company responds to reviews on average within 5 days

Instant Feedback

73,279 reviews

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Ohio
1 review
0 helpful votes
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Great quality.on all merchandise
November 4, 2024

Great selection.everyday needs and longterm merchandise that made my selection a positive one!

Date of experience: October 25, 2024
Missouri
1 review
0 helpful votes
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Always prompt. Always great service.
November 4, 2024

I received exactly what I ordered, in less than a week's time.

Date of experience: October 25, 2024
Florida
1 review
0 helpful votes
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A1 customer service
November 3, 2024

Great customer service. Very knowledgeable and helpful with any questions that I had.

Date of experience: October 24, 2024
Georgia
1 review
0 helpful votes
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Perfect!
November 3, 2024

Quick and easy ordering. Shipped fast and free. Worked great, nuff said

Date of experience: October 24, 2024
Arizona
1 review
0 helpful votes
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Handle bars
November 3, 2024

True to size, shipped super fast. Over all very happy with purchase

Date of experience: October 24, 2024
Texas
2 reviews
0 helpful votes
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Quick delivery
November 3, 2024

Part was available and on my bike in less than a week. A bit tricky to install without removing the tank.

Date of experience: October 24, 2024
Texas
1 review
0 helpful votes
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Fast
November 3, 2024

As always, a great experience ordering from JP. Fast shipping also!

Date of experience: October 24, 2024
New Jersey
1 review
0 helpful votes
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Battery Order
November 3, 2024

Received order sooner than anticipated. I am a long time customer for a simple reason...I have never had an issue with J&P.

Date of experience: October 24, 2024
Maryland
1 review
0 helpful votes
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Quick delivery
November 3, 2024

I ordered two tires for my chopper. They were reasonably priced and delivery was quick.

Date of experience: October 24, 2024
Colombia
1 review
0 helpful votes
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Great service.
Good delivery time. Almost everything you need for your bike in one place and as easy as to push a button.

Date of experience: October 24, 2024
Florida
2 reviews
0 helpful votes
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I ordered a clutch cable on a holiday weekend Sunday. Monday was a holiday so it shipped Tuesday and I received it Wednesday

Date of experience: October 24, 2024
Texas
1 review
0 helpful votes
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Great services
November 3, 2024

Received tire next day awesome service. I will continue to us J&P cycles

Date of experience: October 24, 2024
Texas
2 reviews
0 helpful votes
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Good company
November 3, 2024

They offer good selection of older bike parts. They ship promptly and followup.

Date of experience: October 24, 2024
New Jersey
1 review
0 helpful votes
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Fast and easy
November 3, 2024

Thank you for exceptional service and great pricing. And fast delivery

Date of experience: October 24, 2024
Pennsylvania
1 review
0 helpful votes
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Fast shipping and quality parts
November 3, 2024

I ordered a new Drag Specialty battery, it came quick and has more power then my old Harley battery. Website is easy to use and check out was hassle free

Date of experience: October 24, 2024
Massachusetts
1 review
0 helpful votes
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Good
November 3, 2024

It was very easy to find the part I needed for my bike, and very fast delivery

Date of experience: October 24, 2024
Kansas
1 review
0 helpful votes
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I received the part when they said I would and it worked out great.

Date of experience: October 24, 2024
New York
1 review
0 helpful votes
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Thanks for everything.
November 3, 2024

Quick service and delivery. I this. Thank you for everything.

Date of experience: October 23, 2024
Texas
1 review
0 helpful votes
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Good deal on belt and will not know how it lasts for years. As I have to put a lot of miles on the belt to see if the quality is there.

Date of experience: October 23, 2024
Missouri
1 review
0 helpful votes
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Vance & Hines baffles
November 3, 2024

I bought two exhaust baffles. BOTH boxes were previously opened and then taped shut before I received them AND I didn't see a 10% discount offer?

Date of experience: October 23, 2024