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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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I received the part when they said I would and it worked out great.
Good deal on belt and will not know how it lasts for years. As I have to put a lot of miles on the belt to see if the quality is there.
I bought two exhaust baffles. BOTH boxes were previously opened and then taped shut before I received them AND I didn't see a 10% discount offer?
Very easy to find the parts you need and easy to order, the parts were delivered on time.
Easy web site to order from everything setup well.
Get a vitally needed tire for my 2005 FLSTN for a great price. It was a great price. Innovative Cycles in Moore, OK enhanced the purchase with great service installing the J & P purchased front tire. Saved over 50% on installation prices.
On time, and right order hardly had any issue now to ride my harley back on the streets
Fed Ex doesn't follow through with shipping commitment and dumps it off to USPS (which is not a dig at USPS- they are great in my opinion). There's no tracking info after Fed Ex claims to have transferred it to USPS. They are notorious for holding packages for days at a connection hub delaying shipment when it is ahead of schedule. Typical corporate move placing obligation on public USPS.
Everything I order came quickly and communications was good.
As usual my tire got here fast. My only complaint is this tire and the Avon tire I bought last time had a fewarks on the whitewall. You can't see these marks until I washed the blue off the white walls. It seems these marks are caused from the plastic straps that come on the tire for shipping reasons. Hopefully my next tire or tires don't have any marks on the white walls. I used a white stain paint marker to cover them since they are small enough that they won't be noticed by the average person. Otherwise your my go to for tires and parts for my bikes.
Sought, found, bought, delivered, & installed with no issues and I'm satisfied.
Easy and fast and affordable shopping will more than likely order again
Every time I order there, I have great customer service and receive the product quickly
Kenny helped me with my tire order. He verified what I want, made sure it was in stock and made the purchase smooth and easy! Thanks J&P Cycles!
Great,the shipping and customer support staff was excellent
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.


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