On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Kit was just what I needed. Chatted with Mike on website and he helped me confirm it would fit my bike.
Great experience and product!
The website was easy to navigate and matched my parts with my bike with no problems. The part arrived in a timely manner, it was well wrapped and boxed. Very satisfying experience.
I had a good experience with shopping and getting this delivered on time.
Great selection, good pricing. Free shipping over $49? Killer.
Ordering was easy and delivery was quick...I would recommend
Very fast shipping with updates by email. Parts fit perfect and staff very knowledgeable!
I was looking all over for my part and boom found it here. Thanks guys!
I sat here and watched the female who delivered my item, hit out, took 4 or 5 steps and threw my package out by one of our buildings, which we never check there-instead of walking up and delivering to the actual residence. The package could have been stolen, blew away or anything could have happened. Called customer service, they said they were adding a refund for our inconvenience, never did..
JP Cycle had the best prices. Easy to order and always fast shipping.
Easy to find the right parts at a good price guaranteed. Fast and free shipping on most items.
Bought LeatherWorks quick-mount kit for Indian Scout. I bought a new 2025, which apparently has 8-7/8" spacing between the rear fender bolts, as opposed to the 11" spacing on 2024 and prior. So that kit did NOT work.
I worked with LeatherWorks to swap the brackets out for the ones from the Chieftain kit, which has the right spacing.
Bottom line: you need to stay on top of compatibility for the latest model year.
It is a very good companyI had a positive experience with this company. Their services were top-notch and exceeded my expectations. The entire process was smooth and hassle-free. I was particularly impressed with their professionalism and attention to detail. I would highly recommend them to anyone.
It was easy finding what I needed and my parts arrived on time. I will continue to shop here. Thank you!
Boots are perfect. Fit perfect. Good price and fast delivery
As always the order was easy and the product was great and prices are great but unfortunately this time the shipping was slower than usual
They are in stock, ship quickly, and the tires are always fresh with recent date codes.
I got my stuff…………………………………………………………………………………………………..
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate you taking the time to fill out our survey and share your feedback on your shopping experience. Customer feedback and suggestions are very valuable in helping us identify issues and improve our customer's shopping experience.