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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,875
quality
23,601
This company responds to reviews on average within 5 days

Instant Feedback

73,230 reviews

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Colorado
1 review
0 helpful votes
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Great product and great service
November 7, 2024

I would order more from you fast delivery and great product excellent service

Date of experience: October 27, 2024
Nebraska
1 review
0 helpful votes
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Great...the plugs I ordered r possibly wrong the spacing seems off

Date of experience: October 27, 2024
Nevada
1 review
0 helpful votes
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Who did I buy this from?
November 6, 2024

A bit confusing. I ordered the part from J&P but the receipt showed up on PayPal as Cycle Gear. Almost cancelled because I had not ordered anything from Cycle Gear.

Date of experience: October 27, 2024
New York
1 review
0 helpful votes
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Product great / shipping sucked!
November 6, 2024

JP cycles used FedEx after I requested an overnight express delivery. My package was an hour away from my house for 2 days. Fedex claimed it was undeliverable because of a shipping label I ended up driving over there and picking it up myself. FedEx could not explain to me why it was not deliverable FedEx sucks.

Date of experience: October 27, 2024
Florida
1 review
0 helpful votes
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Fantastic every time
November 6, 2024

Great,hi quality products.2nd time I've ordered metzler tire 4 my softail.rear brake pads at same time

Date of experience: October 27, 2024
Tennessee
1 review
0 helpful votes
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Saddleman Road sofa seat
November 6, 2024

Seat worked nicely. Just did over 750 miles on it and it was comfortable and the heated aspect came in clutch on the way home when we hit rain. Only wish that the seat had come with a rain cover like a previous Saddleman did that I bought from another place but returned due to it be like a brick.

Date of experience: October 27, 2024
Connecticut
2 reviews
0 helpful votes
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Road King
November 6, 2024

Easy to order. Great product. It was exactly as it was described.

Date of experience: October 27, 2024
California
1 review
0 helpful votes
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Delivery on point.
November 6, 2024

Product delivered, however I have been in Spain/Portugal since 10/1, returning 11/1, as such I have not opened box/battery.

Date of experience: October 27, 2024
Georgia
1 review
0 helpful votes
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Correct product. Fit perfectly
November 6, 2024

Easy website. Good selection. Place to ask questions. Checkout was very smooth

Date of experience: October 27, 2024
Florida
1 review
0 helpful votes
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Tire will not balance correctly, will work on returning it.

Date of experience: October 27, 2024
New Mexico
1 review
0 helpful votes
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Good customer service
November 6, 2024

Quick, reliable. Fair……………………………………………….awesome………………………….great……………………………

Date of experience: October 27, 2024
Florida
1 review
0 helpful votes
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Great seat
November 6, 2024

Just what I was looking for a little narrower to get flat footed and looks great

Date of experience: October 27, 2024
Florida
1 review
0 helpful votes
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Faithful
November 6, 2024

Always loved this site! Used this site many times. Thank you!

Date of experience: October 27, 2024
Ohio
1 review
0 helpful votes
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Great store
November 6, 2024

Easy to use site, fast shipping (usually 2-3 days), good quality products

Date of experience: October 27, 2024
Washington
1 review
0 helpful votes
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Trim rings for fenders
November 6, 2024
Updated review

They were very nice. They went on really easy and I really like them. Thank you.

Date of experience: October 27, 2024

I try to use gov
July 18, 2024
Previous review

I try to use gov. Discount and it wouldn't use my password

Date of experience: July 8, 2024
Florida
1 review
0 helpful votes
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Got my delivert on time
November 6, 2024

I got exactly the item I ordered and in 3 days. It was a good price and fast.

Date of experience: October 27, 2024
Texas
1 review
0 helpful votes
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They have great customer service
November 6, 2024

It was a nice experience, they were very thorough and thoughtful

Date of experience: October 26, 2024
New York
1 review
0 helpful votes
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Hogwerks LED signals
November 6, 2024

Easy breezy ordering, very happy with my lights. Ordering was good but took a bit linger than expected.

Date of experience: October 26, 2024
Michigan
1 review
0 helpful votes
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Quick shipping, Product was as described, communicated every step of the way making sure product was received. Thank you J & P Cycles!

Date of experience: October 26, 2024
New Jersey
1 review
0 helpful votes
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The best
November 6, 2024

Jason was so knowledgeable and helpful making it a fantastic experience.
My Harley is a 73 XLH 1000 Sportster

Date of experience: October 26, 2024