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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The companyโ€™s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,880
quality
23,639
This company responds to reviews on average within 5 days

Instant Feedback

73,310 reviews

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Wisconsin
2 reviews
0 helpful votes
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Buy from real people at JP cycle
November 11, 2024

Thank you JP is awesome...but I'm still sad about the museum closing. At least I got to go there before it closed. Thanks C

Date of experience: October 31, 2024
Pennsylvania
3 reviews
0 helpful votes
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Great product and delivery service
November 10, 2024

The tire was easy to order and was shipping pronto. And arrived as stated.

Date of experience: October 31, 2024
Florida
2 reviews
0 helpful votes
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Great Service
November 10, 2024

Fast and Easy. Got product faster than I expected it to be here. Package was very well packed so it did not get damaged. Everything I needed and was very happy with it all.

Date of experience: October 31, 2024
Wisconsin
1 review
0 helpful votes
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Delivery
November 10, 2024

Everything you did was great, my tire was delivered some place else but I did end up getting it.

Date of experience: October 31, 2024
Washington
1 review
0 helpful votes
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Wrong address
November 10, 2024

I submitted the wrong address, I was able to resubmit correct address.

Date of experience: October 31, 2024
Illinois
1 review
0 helpful votes
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J&P cycles
November 10, 2024

Has everything I need. Good prices and selection. I just purchased the HogWorkz Detachable Tour Pack Luggage Conversion Kit for Harleyยฎ Touring '14-'24. Easy install and works perfectly with my Ultra Classic.

Date of experience: October 31, 2024
Arizona
1 review
0 helpful votes
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My J & P order
November 10, 2024
Updated review

This is my go to for parts that my Shadow Spirit might need.I received what I ordered correctly and in a more then normal quickness.

Date of experience: October 31, 2024

Good overall
July 6, 2024
Previous review

Good overall

Date of experience: June 25, 2024
Colorado
1 review
0 helpful votes
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Found most things I was looking for pretty easily. First time customer.

Date of experience: October 30, 2024
North Carolina
1 review
0 helpful votes
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Good product fast shipping
November 10, 2024

Awesome great website to use for fast shipping on parts for motorcycles

Date of experience: October 30, 2024
Missouri
3 reviews
0 helpful votes
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Fast delivery
November 10, 2024

The website was very easy to navigate, being able to save my bike to find parts is great. I was able to find what I was looking for very quickly, checkout was easy, and my order arrived within a couple of days. Very happy with my experience and will be ordering again.

Date of experience: October 30, 2024
Tennessee
1 review
0 helpful votes
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Thanks Y'all!๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚๐Ÿ˜‚

Date of experience: October 30, 2024
Texas
2 reviews
0 helpful votes
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Just dial it down a little.
November 9, 2024

Easy to compare items, I like the compatibility readout. Takes the guess work out of the matchups.

I was told via your emailing system one day, and by the tracking information provided a different. The part showed up on neither of the days expected or communicated. I got the part. It fits. Now I'm happy.

Date of experience: October 30, 2024
Pennsylvania
1 review
0 helpful votes
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The fastest product delivery ever
November 9, 2024

I have never received an order this fast outside of Amazon prime. Well done!

Date of experience: October 30, 2024
Alabama
1 review
0 helpful votes
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Very happy with my package sucks I had to wait two weeks and y'all had to send it twice but thank you

Date of experience: October 30, 2024
Virginia
1 review
0 helpful votes
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Ordered Grips
November 9, 2024

Easy to order. Delivery was fast. Been ordering from them for about 7 years now. They always have what I'm Looking for.

Date of experience: October 30, 2024
New Mexico
1 review
0 helpful votes
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Was a great experience. The only issue is some parts are made in China and those parts is not a good quality made.

Date of experience: October 29, 2024
New York
2 reviews
0 helpful votes
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Easy
November 9, 2024
Updated review

No issues simple quick process. Reasonably quick shipping.

Date of experience: October 29, 2024

Always easy
November 3, 2024
Previous review

Always easy

Date of experience: October 24, 2024
Florida
1 review
0 helpful votes
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"An EXCELLENT buying experience!"
November 9, 2024

I have never ordered from J&P Cycle before. I did know that they have been in the motorcycle accessory business for a long time.
I purchased a new $750.00 Arai helmet. 1) They offered it. 2) They had it in stock, in my 2 XL size, and in the color that I wanted.
I ordered it. They paid the shipping!
EVERY SINGLE DAY...they sent me a quick email about where my order was! They let me know when I should see it...and I did! Then today, they made sure that I got it! I've been riding all kinds of motorcycles over 44 years, and can honestly tell you...that I wasn't expecting such excellent service from beginning to end. A great company...that will have you covered. Excellent.

Date of experience: October 29, 2024
Illinois
2 reviews
0 helpful votes
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Old style parts
November 8, 2024

I found what I was looking for, and gaskets I didn't realize I needed and added a part for free shipping

Date of experience: October 29, 2024
North Dakota
1 review
0 helpful votes
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Fast shipping, good product, pricing was good, I would shop here again.

Date of experience: October 29, 2024