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Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
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Sofia@ ext 247 was awesome to deal with, very knowledgeable very helpful and very professional you need more people like her on your team and she should be a great example to all of your employees. I'm a shop and a first time buyer and thanks to Sofia JP cycles is my new go to for all my motorcycle needs.
Thank you Sofia for all your help and support with finding my hard to find parts. Thanks to you and you alone l am now a JP cycles customer. She is a testament on how everyone in your company should conduct themselves.
Again thanks Sofia@ ext 247
Regards
Harry
Harry's Hotrod Garage
Shipping was top notch! 2 day shipping was 2 days this time not 3 like the last couple orders and always good products.
Love JP cycles always has everything I need. I run a small business at home as well as using it for my personal motorcycles. Always happy with JP Cyles.
Quick and easy very simple great products 👌 will order again
Site is hard to use. I need more parts but it was too hard to move around. Went to another vendor for the rest.
I have great confidence when buying from J&P that I will get what I ordered and can return it with no issues if it isn't right. That's confidence I have had for 25 years dealing with J&P even before ordering on the internet when we had to call in on the phone. Great company
Quick and easy! Fits well after changing out cheek pads. Very happy with this helmet.
Always great with J&P! On my 31st Harley since 1984 and never had a problem with them.
Cody C. Was very nice over the phone and helped me out with the questions I had to complete my order.
Good quick and easy to find fast delivery out riding again comfortable grips with a nice look
To Easy and I appreciate the attention to detail throughout the whole process a very satisfying experience
Good people and military discount if you call in. It's a bit harder than I thought it was going to be.
Exact fit relay for my 2014 street glide at a great price. Quick delivery!
Great shopping experience! Wonderful CC company to purchase products from. Will probably be buying from them again in the near future.
Every time I have ordered parts from J & P I have got exactly what was described and in a timely manner.
Better price than eBay or Amazon for my specific tire. Shipped the next day and received the day after. 10/10 will recommend!
Every thing was easy to find and order. But if you need help you can chat with some one there.
Answer: Thats always the case with them! They dont tell you its out of stock unt after you place the order and find out yourself
Answer: We are having trouble understanding your question. How may we help you?
Answer: DONT ORDER FROM J&P CYCLE THEY DONT DESERVE OUR BUSINESS. Try Dennise Kirk they generally have it in stock and ships the same day. They sell everything.
Answer: They will tell you call ups... won't take any responsibility for it! U wonder why they don't show your order history confirmation.

