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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
How would you rate J&P Cycles?
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,882
quality
23,650
This company responds to reviews on average within 5 days

Instant Feedback

73,362 reviews

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Tennessee
1 review
0 helpful votes
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Sofia@ ext 247 was awesome to deal with, very knowledgeable very helpful and very professional you need more people like her on your team and she should be a great example to all of your employees. I'm a shop and a first time buyer and thanks to Sofia JP cycles is my new go to for all my motorcycle needs.
Thank you Sofia for all your help and support with finding my hard to find parts. Thanks to you and you alone l am now a JP cycles customer. She is a testament on how everyone in your company should conduct themselves.
Again thanks Sofia@ ext 247
Regards
Harry
Harry's Hotrod Garage

Date of experience: November 4, 2024
Arizona
2 reviews
0 helpful votes
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Service and Shipping
November 14, 2024

Shipping was top notch! 2 day shipping was 2 days this time not 3 like the last couple orders and always good products.

Date of experience: November 4, 2024
New York
1 review
0 helpful votes
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Love JP cycles always has everything I need. I run a small business at home as well as using it for my personal motorcycles. Always happy with JP Cyles.

Date of experience: November 3, 2024
Texas
1 review
0 helpful votes
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Fast and simple no hassle
November 13, 2024

Quick and easy very simple great products 👌 will order again

Date of experience: November 3, 2024
Connecticut
1 review
0 helpful votes
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Perfect
November 13, 2024

It was a pleasure to do business with and will order from again as needed

Date of experience: November 3, 2024
New Mexico
1 review
0 helpful votes
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It is what it is
November 13, 2024

Site is hard to use. I need more parts but it was too hard to move around. Went to another vendor for the rest.

Date of experience: November 2, 2024
Florida
2 reviews
0 helpful votes
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Customer Confidence
November 12, 2024

I have great confidence when buying from J&P that I will get what I ordered and can return it with no issues if it isn't right. That's confidence I have had for 25 years dealing with J&P even before ordering on the internet when we had to call in on the phone. Great company

Date of experience: November 2, 2024
Ohio
1 review
0 helpful votes
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Outstanding Service
November 12, 2024

Fast Shipping! Great Packaging! Everything Perfectly Awesome!

Date of experience: November 2, 2024
Alabama
1 review
0 helpful votes
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Lane Splitter helmet
November 12, 2024

Quick and easy! Fits well after changing out cheek pads. Very happy with this helmet.

Date of experience: November 2, 2024
Missouri
1 review
0 helpful votes
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Always good with J&P!
November 12, 2024

Always great with J&P! On my 31st Harley since 1984 and never had a problem with them.

Date of experience: November 2, 2024
Minnesota
1 review
0 helpful votes
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FANTASTIC HELMET
November 12, 2024

Cody C. Was very nice over the phone and helped me out with the questions I had to complete my order.

Date of experience: November 2, 2024
Texas
1 review
0 helpful votes
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Awesome experience
November 12, 2024

Good quick and easy to find fast delivery out riding again comfortable grips with a nice look

Date of experience: November 2, 2024
Alabama
2 reviews
0 helpful votes
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To good to be true
November 12, 2024

To Easy and I appreciate the attention to detail throughout the whole process a very satisfying experience

Date of experience: November 1, 2024
Arizona
1 review
0 helpful votes
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Good people and military discount if you call in. It's a bit harder than I thought it was going to be.

Date of experience: November 1, 2024
South Carolina
1 review
0 helpful votes
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Right Part; Right Price
November 11, 2024

Exact fit relay for my 2014 street glide at a great price. Quick delivery!

Date of experience: November 1, 2024
Pennsylvania
1 review
0 helpful votes
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Joe's review.
November 11, 2024

Great shopping experience! Wonderful CC company to purchase products from. Will probably be buying from them again in the near future.

Date of experience: November 1, 2024
Kentucky
1 review
0 helpful votes
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Still a customer
November 11, 2024

Every time I have ordered parts from J & P I have got exactly what was described and in a timely manner.

Date of experience: November 1, 2024
Colorado
1 review
0 helpful votes
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Wonderful
November 11, 2024

Great wonderful so enjoyable, great selection and just what I was looking for

Date of experience: November 1, 2024
New Hampshire
1 review
0 helpful votes
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Fast delivery
November 11, 2024

Better price than eBay or Amazon for my specific tire. Shipped the next day and received the day after. 10/10 will recommend!

Date of experience: November 1, 2024
New York
1 review
0 helpful votes
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The tires were just what i order.
November 11, 2024

Every thing was easy to find and order. But if you need help you can chat with some one there.

Date of experience: November 1, 2024