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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,868
quality
23,521
This company responds to reviews on average within 5 days

Instant Feedback

72,973 reviews

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California
2 reviews
0 helpful votes
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Helmet
November 15, 2024
Updated review

It's definitely a helmet. If you like old school style helmets. This is the way to go. Dot and ece rated

Date of experience: November 5, 2024

Inexpensive
June 25, 2024
Previous review

They work just fine. Was cool to put on my first modification

Date of experience: June 15, 2024
North Carolina
1 review
0 helpful votes
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First time I ordered
November 15, 2024

Order came early good quality I will order again when I need some motor cycle items

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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Slow delivery
November 15, 2024

This is not J&P fault. It was 10 days for delivery thru the USPS. The item sent 5 days in their distribution center.

Date of experience: November 5, 2024
Pennsylvania
1 review
0 helpful votes
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Happy customer
November 15, 2024

I ordered gaskets and they arrived as estimated. I appreciate the service from JP cycles.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Shocks
November 15, 2024

Good with J&p cycle and not good with progressive suspension.

Date of experience: November 5, 2024
California
1 review
0 helpful votes
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Great buys
November 15, 2024
Updated review

Customer service was awesome. It was so easy ordering online and if i messed up i called and they return calls. Thank you.

Date of experience: November 5, 2024

I love this site
May 7, 2024
Previous review

I love this site.

Date of experience: April 23, 2024
Pennsylvania
1 review
0 helpful votes
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Harley Davidson Roadglide spark plugs
November 15, 2024

Product works great shipping was fast. Will use them again

Date of experience: November 5, 2024
Minnesota
1 review
0 helpful votes
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Affordable
November 15, 2024

Quick delivery and affordable product for a hard to find product that was needed for an older motorcycle.

Date of experience: November 5, 2024
New York
1 review
0 helpful votes
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Great service
November 15, 2024

Got the items quickly. Prices are right at the same as the other sites but JP seemed to have more choices

Date of experience: November 5, 2024
Wyoming
1 review
0 helpful votes
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Bad mirror replaced
November 15, 2024

Ordered a mirror and received it in 3 days. Glass was bad and called up and talked to Kimberly. Sent 2 pictures of the bad mirror and she gladly sent me a new mirror. I'm happyπŸ‘!

Date of experience: November 5, 2024
West Virginia
1 review
0 helpful votes
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Extended brake pedal
November 15, 2024

Fast shipping, in stock, easily found on google and a good brand named product.

Date of experience: November 5, 2024
California
2 reviews
0 helpful votes
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Easy shopping experience. No issues. Good prices.
November 15, 2024
Updated review

Easy to find the parts I needed, great selection. No complaints.

Date of experience: November 5, 2024

Right part easy to find
November 19, 2023
Previous review

Right part easy to find. Quick and easy ordering

Date of experience: November 19, 2023
Tennessee
1 review
0 helpful votes
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Great quality.
November 15, 2024

Easy to used online catalog. Fast shipping. Thank you very much.

Date of experience: November 5, 2024
Texas
1 review
0 helpful votes
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Great
November 15, 2024
Updated review

Great will buy again soon probably this month and next month

Date of experience: November 5, 2024

Good experience
June 21, 2024
Previous review

Good experience

Date of experience: June 11, 2024
New York
1 review
0 helpful votes
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Shipping Experience
November 15, 2024

No concerns at all item came as the scrap shipping was delivered properly

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Guys at JP cycle are awesome,, Individual Came in from another store during bikeOctoberfest Found what I was looking for. My 06 road king. Even spoke with the store manager awesome guy... Thank you gentlemen!

Date of experience: November 5, 2024

Fast professional And painless...,...

Date of experience: July 31, 2024
Colorado
1 review
0 helpful votes
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Bad $#*!
November 15, 2024
Updated review

Dude, these things are rad! Puts my hands right where they need to be

Date of experience: November 5, 2024

Eagle spirit!
April 8, 2024
Previous review

Eagle spirit!

Date of experience: March 29, 2024
California
1 review
0 helpful votes
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Quick and easy ordering was a simple task and it came in a reasonable time

Date of experience: November 5, 2024

Some times it's hard to move around in your web page
February 26, 2024
Previous review

Some times it's hard to move around in your web page

Date of experience: February 26, 2024
Texas
1 review
0 helpful votes
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First time purchaser.
November 15, 2024

Great experience. First time purchasing outside of harley davidson directly. Same item from harley davidson would have cost me an additional 1000 dollars for harley to put said item on bike. Harley Davidson parts person directly told me the JandP was a bad option for goods...it kind of pissed me off because I was told to get my pipes from JP from banished harley techs that now have their own shop. Couldn't be happier with my items.

Date of experience: November 5, 2024
Florida
1 review
0 helpful votes
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Carb rebuild kit
November 15, 2024

I was discouraged to find that I could not just purchase a full carb from j&p, but since I am familiar with carbs I decided to just get a rebuild kit.
Was disappointed to find the rebuild kit did not include a new float or any diaphragm to replace old ones.
I do not hold this against j&p because the contents were listed and showed pictures, I, myself, failed to pay close attention before the purchase.
I guess it would be great to find more complete options to rebuild, or find full new carburetor, but over, I paid a good price, and got exactly what I paid for, with pretty good shipping time, I think 4 days

Date of experience: November 5, 2024