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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,867
quality
23,509
This company responds to reviews on average within 5 days

Instant Feedback

72,966 reviews

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Arizona
1 review
0 helpful votes
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Great service
November 17, 2024

Ordered part in store. Great employee interaction. Received the part sooner than anticipated. Great experience, will order from again. Thank you.

Date of experience: November 6, 2024
Oklahoma
1 review
0 helpful votes
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Great resource! Great product!
November 16, 2024

I'm customizing my 2021 Harley slim to give it a more vintage look. I've never done any work like this before so it's a totally new learning experience for me with lots of mess ups to say the least lol. My dad has dementia and can't ride anymore. He talks about it all the time. He was born in 1942 so I wanted to get the badges to match that year. You guys were a great resource for me. Thank you! It's turning out great!

Date of experience: November 6, 2024
Kentucky
1 review
0 helpful votes
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Bike
November 16, 2024

Everything came in a nice package box. Haven't had time to put it in yet. Got it just like they said next day two days thank you. Be ordering more stuff.

Date of experience: November 6, 2024
New York
3 reviews
0 helpful votes
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Fast shipping, fine people.
November 16, 2024

Ordered a bunch of stuff on a Saturday late afternoon. Did notice it was coming from a few diff locations. Had everything by Weds for some unseasonably warm weather for the NE ender. Thanks, J and P.

Date of experience: November 6, 2024
Puerto Rico
1 review
0 helpful votes
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Todo muy bien, gracias
November 16, 2024

Siempre muy bien, si uno llama para cualquier duda, atienden a uno con mucho reapeto y experiencia racias

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Good service
November 16, 2024

Received what was ordered in the expected time. Good tracking.

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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Quick delivery
November 16, 2024

Quick and Easy! Great ordering online and quick delivery! Thank you!

Date of experience: November 6, 2024
Illinois
1 review
0 helpful votes
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Quick and simple
November 16, 2024

Nothing negative to say, very straight forward and got what I needed pretty quickly.

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Avon 1.6 diameter grips
November 16, 2024

As far as comfort not that great,but the 1.6 diameter for my large hands is good.

Date of experience: November 6, 2024
Arizona
1 review
0 helpful votes
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Icon Elsinore 2 boots
November 16, 2024

These boots are incredible, feels like I am walking on clouds being that they're so lightweight. 10/10.

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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Lost
November 16, 2024

Good experience but my order was lost for 8 days. J P did their job and opened up a investigation and found my order. Thank you

Date of experience: November 6, 2024
Florida
1 review
0 helpful votes
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Great as always
November 16, 2024

Great from order to door; thanks for the super service you provide your customers.

Date of experience: November 6, 2024
Texas
1 review
0 helpful votes
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Great
November 16, 2024

Everything I have purchased has worked and preformed as it should

Date of experience: November 5, 2024
Washington
1 review
0 helpful votes
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The parts I needed.
November 16, 2024
Updated review

I received the parts that I ordered and I received them in a timely manner. I will be ordering from you for future parts.

Date of experience: November 5, 2024

Always get what I need
July 13, 2024
Previous review

Always get what I need,

Date of experience: July 3, 2024
New York
1 review
0 helpful votes
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Great
November 16, 2024

Everything was easy to find on the website and delivery was fast

Date of experience: November 5, 2024
Florida
2 reviews
0 helpful votes
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Wrong part
November 16, 2024

I ordered a derby cover gasket for a Harley Davidson because mine was unusable. The description said it would fit 2006 to 2024.
The gasket does not fit because the Milwaukee 8
Is different than the Twin Cam. I paid an extra $20.00 for 2 day shipping because I needed this part along with the other part I ordered. I wasted my money on 2 day shipping and return shipping.
Plus, I missed my trip I had planned.

Date of experience: November 5, 2024
Texas
2 reviews
0 helpful votes
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Love my new windshield looks great.
November 16, 2024
Updated review

Easy website to fine what I needed and the price was great thanks. J&P Cycles

Date of experience: November 5, 2024

Shopping at this site has always been easy and fast
November 20, 2023
Previous review

Shopping at this site has always been easy and fast

Date of experience: November 20, 2023
Alabama
1 review
0 helpful votes
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Good site helps you find what fits by letting you input different bikes to make sure you get the right stuff.

Date of experience: November 5, 2024
California
2 reviews
0 helpful votes
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Helmet
November 15, 2024
Updated review

It's definitely a helmet. If you like old school style helmets. This is the way to go. Dot and ece rated

Date of experience: November 5, 2024

Inexpensive
June 25, 2024
Previous review

They work just fine. Was cool to put on my first modification

Date of experience: June 15, 2024
North Carolina
1 review
0 helpful votes
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First time I ordered
November 15, 2024

Order came early good quality I will order again when I need some motor cycle items

Date of experience: November 5, 2024