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J&P Cycles

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.


jpcycles.com
Founded in 1979
Philadelphia, PA, United States
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J&P Cycles Reviews Summary

J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.

This summary is generated by AI, based on text from customer reviews

service
2,866
quality
23,495
This company responds to reviews on average within 5 days

Instant Feedback

72,907 reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
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Burnout cycles lowering kit
November 18, 2024

As described and came in a timely manner.good product.bike looks great with it in

Date of experience: November 8, 2024
Kentucky
1 review
0 helpful votes
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Purchased parts for my motorcycle
November 18, 2024

It was good. I went online, ordered parts, they delivered them, and I installed them.

Date of experience: November 8, 2024
Tennessee
1 review
0 helpful votes
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Got a good deal on break pads kinda
November 18, 2024
Updated review

Got a deal on open box break pads rear are good front are.not usable oh well is what it is that's what I get for trying to save money on something as important as breaks lesson learned hard way

Date of experience: November 7, 2024

Always got what i need at good price
November 5, 2024
Previous review

Always got what i need at good price

Date of experience: October 26, 2024
Texas
1 review
0 helpful votes
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Quick shipping
November 18, 2024
Updated review

Quick shipping and great prices. I haven't installed these but have used them in the past with zero issues.

Date of experience: November 7, 2024

Good Support
September 22, 2024
Previous review

Good Support. Daniel J was super helpful. Thanks

Date of experience: September 11, 2024
Kansas
1 review
0 helpful votes
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Period equipment thank you
November 18, 2024

Metzeler Block C tires are great tires. They were called by name on my equipment plate

Date of experience: November 7, 2024
South Carolina
1 review
0 helpful votes
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Flawless Execution
November 17, 2024

My experience with J&P Cycles was smooth from beginning to end. The item page had all of the details necessary to make an informed purchase, the cart process was easy and shipping was very fast. Their communication was clear at every point of the process as well.

Date of experience: November 7, 2024
Nevada
1 review
0 helpful votes
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Fine job again
November 17, 2024

Knowledgeable, Excellent selection, haven't recieved a part or accessory that didn't fit like described

Date of experience: November 7, 2024
Virginia
1 review
0 helpful votes
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I needed to rebuild a carburetor that was installed on the vehicle around 2010. I did a lot of searching around the Internet for an affordable rebuild kit, as well as one particular O ring. The prices I was coming across were ridiculous, except for J&P Cycles. Their prices were so attractive compared to the other products I found that I clicked on the link only because I was sure it was an error and I would find the real price on their website. Well, the prices I saw in the search were the actual prices, which were far better than I could find elsewhere. Then, when it came to shipping, I paid for standard shipping, but I got a message that said I would get my product in two days. I had to log back in to review my order because I thought I accidentally clicked on an expedited shipping option. But, it was standard shipping, and I got my parts exactly when they predicted.

Date of experience: November 7, 2024
Kansas
1 review
0 helpful votes
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Slow to ship
November 17, 2024

Very slow to package up product. Takes them 5 to 7 days to get the order out for shipping if you need it fast look else where

Date of experience: November 7, 2024
Kimberly E. — J&P Cycles Rep
over a year old

We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.

Illinois
1 review
0 helpful votes
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Best in the Business!
November 17, 2024

Largest choice of parts for Harley Davidson, great prices, very fast shipping, no one does it better than J&p Cycles!

Date of experience: November 7, 2024
Kansas
1 review
0 helpful votes
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Oval floorboards
November 17, 2024

Exactly what I was looking for. Doing a modification on a Janus Halcyon 450 and one way or another I'm going to make these work.

Date of experience: November 7, 2024
Georgia
1 review
0 helpful votes
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Battery refund
November 17, 2024

I ordered Yuasa battery for my 2022 Indian
Chief bobbor darkhourse
And that wasn't dry sell maintenance free battery
And I call customer service and they refund
For me I aprcciate

Date of experience: November 7, 2024
Maryland
1 review
0 helpful votes
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Great motorcycle part site.
November 17, 2024

Easy site to navigate and great products! Cost of products were competitive with other companies. Delivery was faster than estimated.

Date of experience: November 6, 2024
Pennsylvania
2 reviews
0 helpful votes
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Xmas presents
November 17, 2024

Quick and easy! Ordering was a breeze and shirts were great quality.

Date of experience: November 6, 2024
Oregon
1 review
0 helpful votes
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Great Product quick shipping
November 17, 2024

Great Product and a good upgrade from the stock plastic parts!

Date of experience: November 6, 2024
California
1 review
0 helpful votes
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A
November 17, 2024

Good delivery time easy to set up and place in motorcycle. Good service

Date of experience: November 6, 2024
Arizona
1 review
0 helpful votes
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Great service
November 17, 2024

Ordered part in store. Great employee interaction. Received the part sooner than anticipated. Great experience, will order from again. Thank you.

Date of experience: November 6, 2024
Oklahoma
1 review
0 helpful votes
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Great resource! Great product!
November 16, 2024

I'm customizing my 2021 Harley slim to give it a more vintage look. I've never done any work like this before so it's a totally new learning experience for me with lots of mess ups to say the least lol. My dad has dementia and can't ride anymore. He talks about it all the time. He was born in 1942 so I wanted to get the badges to match that year. You guys were a great resource for me. Thank you! It's turning out great!

Date of experience: November 6, 2024
Kentucky
1 review
0 helpful votes
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Bike
November 16, 2024

Everything came in a nice package box. Haven't had time to put it in yet. Got it just like they said next day two days thank you. Be ordering more stuff.

Date of experience: November 6, 2024
New York
3 reviews
0 helpful votes
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Fast shipping, fine people.
November 16, 2024

Ordered a bunch of stuff on a Saturday late afternoon. Did notice it was coming from a few diff locations. Had everything by Weds for some unseasonably warm weather for the NE ender. Thanks, J and P.

Date of experience: November 6, 2024