On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
J&P Cycles Reviews Summary
J&P Cycles enjoys a strong reputation for its extensive product selection, competitive pricing, and reliable shipping, with many customers expressing high satisfaction with their overall shopping experience. The company’s customer service is frequently praised for its responsiveness and effectiveness in resolving issues, such as shipping delays or product discrepancies. However, some customers have reported concerns regarding order fulfillment, including items shipped separately and occasional product fit issues. Despite these challenges, the general sentiment remains positive, with customers appreciating the ease of navigation on the website and the overall quality of the products offered.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
I received the wrong tires i ordered. I received white wall tires that i definitely did not order for a Fat Boy.
Couldnt beat the price! Cost for 2 tubes was still less than 1 from th local HD store. I bought 2 so i can stock 1and use 1
Have several years ordering from J&P and always get great service and quick delivery
Everything was so easy. Ordering and receiving my order. Got it quick too! And super happy with quality
Everything about the mufflers fits well on my bike and the sound is very crisp and exactly what I wanted.
All of the items were for a 70's Harley. Not the easiest bike to buy parts for all in one place. This was an easy transaction with no issues.
They have it all or they can get it, great place to shop no matter what U ride.
It was a great product and made to fit my hubby's bike. J&P are always reliable and have parts for what we need.
Spoke great English!
Quick delivery and a great product.
Nice to not buy garbage bc the vendor could care less...
They only sell good stuff!
They were out of spark plug caddies had to buy from another vendor unfortunately.
So far it's good. The only that u good improve is to offer the gaskets that u need to install the pipes
Constant chat offer is a bit much, I hate when the shopping experience is interrupted often
Always a good experience with J&P cycles always have the parts
Order just as advertised, thank you very much. Just what I needed.
Received my drive belt quickly and it worked with out any problems
Easy to find. Fitment was on the money. No problem installing.
Works great once you read and follow the instructions
Aka put bike in run/on position
Not accessory position
Very easy to find my part and order. Received part very quickly and fit perfect on my bike.
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your honest opinion and will follow up with our team to get this corrected. We hope to get things right next time. Thanks for letting us know.